Pedal Power

Category:	Bicycle Store
Address:	359 Main St, Middletown, CT 06457, USA
Phone:	+1 860-347-3776
Site:	pedalpowerct.com
Rating:	4.9
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–7PM 10AM–6PM 10AM–6PM 12–4PM

Location

Photos 91

Reviews 10

Col Dan Stebbins ret

Kendra, Peter and Tom at Pedal Power in Essex are the best in Connecticut. I had first begun shopping for a Biria bike at another local competitors store in Old Saybrook. What a difference in the sales teams expertise and customer service between the two shops! At Pedal Power, I felt like someone was actually paying attention to me and that they knew what they were talking about. At the competitors shop, I had to wait to talk to the person who knew something, and half the time they were on the telephone with someone else. The entire Pedal Power team are bicycle experts; at the competitors place they hire high school students. At Pedal Power, they had 4 experts on staff and in the store to help people; at the other store there were only 2 sales people (1 who knew anything.) Another reason why Im so glad that I bought my bike at Pedal Power is because they are so good to the communities they do business in. Ive been to three fundraisers where Pedal Power donated bikes or equipment to the cause including my daughters elementary school, The Buttonwood Tree (an arts venue), and Middlesex Community College. The last reason why I give 5 stars to Pedal Power is because they are caring people. I had a little slip and fall and skinned my knee while visiting, and the whole team took great care of me and bandaged me up. They are just great, smart people who care.

Anna Cutaia-Leonard

I caught the bike riding bug while with friends on vacation in January. Upon my return to Connecticut, I researched bike shops and found my way to Pedal Power in Middletown. Katie was super helpful on my first visit. From the start, I felt like her goal was to get me on a bike that was right for me. She asked good questions about use, purpose, lifestyle, and goals. Then she used that information to show me some options. One week later when I returned to try out more bikes, Bill walked me through to my final purchase. Everyone was patient. They allowed me to ask a bunch of questions, test road a few bikes and two hours later I was driving home with my new bike. Bill even helped me pick out a trainer to use for the winter months. While I was waiting on my bike to be ready to take home, the young man (sorry forgot his name) helped me look for trails at local state parks where I could take my type of bike. All in all, for a novice, this bike shop, more specifically the friendly and helpful people, made it easy for me to start my new hobby of bike riding. Thanks Pedal Power!

Jennifer Rodriguez

I bought a second hand Trek road bike from a friend that I rode for several years, but never really loved it. I brought the bike to Pedal Power and got a fitting with Gary. He took the time to talk to me about my riding routines and my riding goals. He asked what I liked and didnt like about the feel of the bike. With that information, he then spent time taking measurements and having me hop on and off the bike, trying different settings and fittings. The cost for the upgrades was very reasonable. Ive been riding now for three months and I couldnt be happier. It turns out I do like bike riding! I highly recommend Pedal Power.

Peter Furnival

Paul helped me at the store. He is a professional and representated the store well. The store is stocked with a ton of different stuff and Paul helped me to choose the correct equipment that best suited my needs. He also is very knowledgable about all of the warranties of the items i was interested in. Paul helped me understand the recommended service intervals as well as the maintenance and proper setup on my new bike. He set up all my equipment and did it with a smile. He was very personable and I enjoyed my time at the store. I would recommend pedal power to any new or veterans cyclers looking for a quality in store experience.

Scott Baker

I am relatively new to road biking and have made a few mistakes with equipment. The knowledgeable and patient folks from Pedal Power have been very helpful. Everything about shopping at the store has proven to be a very positive experience for me. I would like to point out the remarkable difference in by bicycle following their overhaul. My goodness the bike looked and drove as if the bike was brand new, maybe better. My one regret is that I did not go to them when I was looking for a bike and purchasing it new. Hind sight is 20 20. If you are looking for a bike, these guys and gals are great.

Stephen C

Right before a big ride, I discovered that I had brake issues. Usually not a big deal... but I was leaving in a few hours to head to NY. I was riding in the 5 Boro Bike Tour the next day. So, I called up Pedal Power in Middletown, explained my brake issues and they told me to bring it right down. When I arrived, I met up with Spencer and right away he put my bike up on the stand and in 20 minutes or so he fixed the issue. This isnt the first time I had exceptional service. I highly recommend Pedal Power for any type of service needed on your bike.

Sean Murray

I first went to PP shortly after moving back to Central Connecticut, about 11 years ago (2001). From then until now, I have had nothing but outstanding experiences with them. From buying a water bottle to a bike, the owners and staff spend the time to make sure you are getting what you want/need/desire. The shop rides are a great experience, and the other events are a blast (Bikes & Beer)... I HIGHLY recommend Pedal Power to anyone I like who is interested in bikes. Everyone else I send others to Newington Bike Shop.

Giuseppe Giuliano

I am so happy with the mountain bike that a worker suggested to me after giving him a background from what I was looking for which mainly was a bike that is fun to handle a few jumps and can take a beating while not breaking the bank at the same time. He suggested a specialized pitch. I went biking way more then I thought I would and it is mainly because my bike is so much fun to ride! When Im ready to spend the big bucks on a full suspension I know I who to trust and that I wont be left unsatisfied.

Stacy Cooper

I brought a spin bike in for this bike shop to look at. I didnt even have to help take it out of the car- they did that for me. Gary looked at and tried the bike out for me. He tightened up the seat and let me know there were no problems with it- I just have to ride it. Now he could have "taken me for a ride" (get it? lol) BUT he didnt. He said he did not feel right doing work on the bike and charging me! What a stand up guy and business. I would recommend this honest bike shop to all.

Bill

New to recreational biking, and looked to Pedal Power in Middletown for research and advice. Went prepared to make deposit on 3 bikes and gear, and was very pleased by the great attention, knowledge and time that Paul and his colleagues took to help us find just what we needed. No pressure sales, just highly competent staff and quality products, and a year of free service on each bike. This place is a treasure. Thank you Paul, and crew.