Category: | Computer Repair Service |
Address: | 325 2nd St r, Monument, CO 80132, USA |
Phone: | +1 719-488-2830 |
Site: | monument-computers.com |
Rating: | 5 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–2PM Closed |
MA
Mary Ellen Owen
I cannot say enough positive things about Dan and his staff at Monument Computers! They are friendly, fast, efficient, competent, capable and so fair in pricing. They have done everything for me from routine maintenance to networking antiquated devices-that still work-to brand new technology. I appreciate their honest counsel about what is worth fixing and what needs replacement, though there is nothing they wont take a swing at! They all operate with an obvious high priority of customer service and even make things understandable without feeling dumb or old... very kind. I also want to support this local business and especially because Dan, the owner, serves in our military. I HIGHLY recommend them for all things computer!!
JO
Jolene Davis
Phenomenal customer service!! I spoke with the owner, Dan, prior to dropping off my computer. The employee in the store was very patiently assisting another customer who was clueless about computers, explaining everything until they understood and had a great, friendly attitude the entire time. Once they had a chance to check out my machine, Dan was great at explaining options and prices to replace my weird sized bad hard drive, including lead time for the various hard drives to arrive. As a busy grad student I really appreciate that, not to mention he was able to fix my computer when the big box stores couldnt!
CA
Carol Ann Browning
Ive had Monument computers help me over the past year with various different computer issues, installs, etc. The owner Dan Hamilton and the staff have always been extremely helpful. No question is a "dumb" question. Dan is extremely trustworthy and has helped me with multiple set ups of various work computers as well as a personal one in my home office. Monument computers even offers classes to folks to help with understanding how to use your computer better. Highly recommend them.
RE
Reiner Schaeffer
Dan of Monument-Computers is a great addition to our community. Especially, as a senior who often needs help from a computer expert, Dan certainly is one of these talented people. In the short period since opening his business, I have visited with him a couple of times. He is not only very knowledgeable in his field but always extremely helpful, friendly, and professional. I couldnt have found a better computer expert for my needs. Dan is it--hands down!
JE
Jeff Hoops
The best-local friendly, quick and professional. I had a terrible experience with Best Buy. Bought my laptop there a little over a year ago and had a touch pad issue. They would not even talk to me while I was there! They wanted me to make a reservation. I walked in to Monument computers. They ordered the part, called me when it came in, fixed it in 2 hrs and I took it home! How can it be better than that? Thank You Monument computers and Tyler
AN
Andrew Elstad
Ive visited Monument Computers multiple times albeit to sell an old system or to get some parts. Its always been a great experience. Being a techy myself, Dan and his staff most definitely know what theyre doing and offer reasonable pricing and services on their products and services. I would most definitely recommend them to anyone. Theyre helpful, polite, and skilled in what they do.
BO
Bob Horner
These guys do a terrific job! My hard drive was crashing, and they jumped in and quickly assessed the situation and gave me an affordable and fast solution. My laptop was not this fast on the day I bought it. I mean, when is the last time when the ACTUAL price was at the BOTTOM of the estimate range!! I am a believer in Monument Computers. BH 09/16
MA
Matthew Shepherd
Purchased a used Microsoft Surface Pro 4 from Dan and couldnt be happier. Not only was he helpful while I was in the shop, helping me examine the gear, but when we both didnt notice that a charger was missing, he was very quick to find it and have it available for me to pick up the next day. I would definitely go back!
MA
Matthew Winkler
I brought my laptop in for a free look because The Mac Corner sent me over. They told me it would take 2 days, but that same day I got a call back confirming what I thought was wrong. I had called around the area for prices and they were definitely the cheapest in the area and it works great! Fast, friendly young guys
CH
Charis Hene
My daughters new Dell laptop had an alignment problem and I was recommended to Monument Computers. They offer free diagnostic. They did quick, but efficient work. I recommend them for any desktop or laptop work. Dan was professional and I will be returning for future service needs. Thank you, Monument Computers.
DO
Douglas Banker
When my old computer died an ugly death Dan and Tyler helped me tweak a machine they had in stock to fit my particular needs. Not only is it an awesome machine for me but they also continue to be there to answer questions and provide continued support. Awesome to see a local business do so well! Thanks Dan!!
JE
Jessica Leatherman
Very fast and professional. They took just a few hours to finish the free diagnostics on my laptop and the computer was ready to pick up early the next morning. They showed me how to access my photos easier and how to make the available anywhere! It also looked like they have a lot of good computers to buy.
RI
Rich Kohl
Excellent! Free diagnosis is unheard of...I heard back earlier than promised. They were able to repair my laptop for less money than I expected. ...again...got it back earlier than promised and it is working better than before it broke. Try these guys before going to a mega dealer/repair chain.
JO
Jonathan McKinney
Excellent customer service felt very personable.Very knowledgeable great staff. Patiently answered all my questions and gave me all the options based on my requirements. They let me decide and make the best choice both in terms or specs and the budget. Will definitely be a returning customer.
MI
Misty Mccuen
Great service! I worked with Dan at MC and found him to be knowledgeable, efficient, reasonable and friendly. They figured out what the issues were with my computer (turned out I needed a new one) and he helped me get back up and running in no time with a new computer. Thank you!
CA
Cathy Singer
I will recommend Monument Computers to everyone I know. Dan is knowledgeable and professional. He took time to answer all my questions and even checked back a few days later to make sure everything was working correctly. Professional work and great customer service.
OF
Office Administrator
Great service! I worked with Dan at MC and found him to be knowledgeable, efficient, reasonable and friendly. They figured out what the issues were with my computer (turned out I needed a new one) and helped me get back up and running in no time. Thank you!
JA
Jack Schneider
Another place in town tried to fix my computer but did not fix it. Not only did Monument Computers fix the computer, but I also bought a new one from them. Evan was really good at answering my questions and I will not be going anywhere else from now on.
DA
Dawn Mary
Great company! We have used them for several things for our business, ranging from telephone issues to setting up our computers in a new office. They are always prompt and professional. I am so glad we found them! I cant recommend them highly enough.
WE
Wendy Wadge
My son stood on his laptop and broke it! It was recommended I go to Monument Computers and I was incredibly happy with their service and their knowledge. They got my son sorted out, I was very happy with their pricing and recommend them 100%