Category: | Used Car Dealer |
Address: | 729 Wilcox St, Castle Rock, CO 80104, USA |
Phone: | +1 303-660-8754 |
Site: | bmotors.us |
Rating: | 4.5 |
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Taylor Pace
Worst experience of my life. Brought the truck back after 24 hours of owning it and found numerous things wrong that could have cost me my life. The rear caliper was holding on by a single hand twisted bolt and every bolt you could imagine on that truck was loose. So I talked to the owner, which if youd like someone to discriminate against you for being a "millennial" then this is definitely the place to go. Every time I tried to return the owners call id get a text message saying "can i call you later?" No, I dont think so. Extremely unprofessional. I have never felt so degraded or disrespected before in my entire life for being a young adult. All in all, for 3 days they held my truck...and all they did was fix my rear brake pads for $50. I could have done that! The horn (still illegal to drive with it not working) was refused to be fixed and by sheer luck, got the whole thing recorded. So unless youd like to spend money on fixing your "new" vehicles and buying a lawyer, definitely #1 recommendation here.
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mark winkel
Allen at the Castle Rock location provided an experience that was nothing short of how everyone would want car purchasing to go. He was beyond friendly, even remembering who I was from stopping in 3 weeks prior and only chatting for a few min. He went above and beyond to get me the best financing possible. The reason Im giving this a 4 has nothing to do with Allen, but in reference to the vehicle. The coolant reservoir was bone dry as the bypass hose had a leak in it. No idea as to how long the vehicle was driven with such low coolant, however I was assured that the previous owner took care of everything. Also while at the dealer, they felt the need to remove the nerf bars that were originally in the pictures. Lastly, they removed the main 50amp fuse therefore the power locks, seats, mirrors, radio, and courtesy lights did not work. Obviously it was a simple fix for me (once I found it), but just odd.
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Gary Robinson
Recently Bought a Dodge Pickup at Berkenkotter. The sales process went great, during which they not only let me take it on multiple test drives, use it for an afternoon, but offered it to me for a whole weekend before I had made a decision. But thats not the half of it. Three days after I took ownership, I was told my tail lights were out. Replaced the fuse, nothing happened. Had a local shop take a look at it, and they gave me an estimate of close to $700 to fix a fuse box and module. I was a little upset, called the dealership, and to make a long story short...they took care of it totally, and gave me a loaner truck for 3 days while they did it. Never have I had a dealership do something like that for me in buying a used truck or car. Dan, BJ, and Glen....You guys rock, and so does your dealership!!! I will buy my next truck from them and recommend them highly
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Steve Head
I have purchased 12 cars/trucks from BJ and the team at Berkenkotter’s over the past 15 plus years. They are always willing to help find the vehicle that best fits our needs and price range. There is never any pressure to buy something we don’t need or want. The past 9 months I have purchased 2 cars and 1 truck, for my kids and myself. What a great group of people Dan has working for him. I will continue to purchase all my vehicles from them. A longtime Customer Steve H
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Moriah Cassidy
My husband and I had our eye on a truck in their lot and went in with low expectations and left with the truck and so happy with the service we received!! We were not low balled, we were not pressured we were able to walk around with no hassles, salesman were very kind and friendly answered all of our questions and we just couldnt be more thrilled. Definitely a hometown feel at this location! loved it! we will be back and recommend completely! thanks so much again!! :)
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Uriah Vigil
I think they have either moved or have another location by Jack in the Box. Pulled my 2001 civic up after barely making it off the highway. They diagnosed and had it fixed the very next day. Nice place, service manager was very friendly. As far as I can tell, excellent overall service.
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Heather Elerick
This is the best place to purchase a vehicle in Colorado Dan has so much integrity we were floored by his honesty!! Steve was so helpful when actually making the purchase making sure the vehicle was perfect when we came to pick it up . Amazing staff amazing vehicles !!!
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Danielle Jones
Stopped by one afternoon... just looking...ended up going home with a car I love!! Dan and Glenn were very genuine, and kind. Ive been through some financial struggles as a single mom, and i didny think i could afford paymentsmm they really helped me make it possible.
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ceetwarrior ceetwarrior
I had a great experience buying a truck from these guys. Nice and friendly and the process didnt take forever like at other dealerships. I would recommend checking out their stock they have a lot of vehicles to choose from.
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Dash Oneal
Dan and Glen took such good care of us from making sure everything was fixed on the car we got before the purchase as well as driving the car home to even giving us some hot sauce. Overall great buying experience. 10/10
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A Private User
The service here was fair and friendly. We got an excellent deal and did not spend all day. We did not once feel like they were trying to pull anything. Fair prices and fair dealing, what more could you ask.
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Randy Kendrick
Our family has purchased several cars from Dan and the guys at Berkenkotter. Great service, fair deals, and a great buying experience. Who says buying a car has to be an ordeal?
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Kevin Campbell
Decent selection of used cars that are in good shape. The salesmen at both locations are nice, helpful and mostly not pushy along with being easy to deal with.
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Eric heim
Polite and professional staff that will help you find the vehicle youre looking for
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Жизнь в США Дом на колесах.
Все хорошо
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Richard Quintana
Not a good place
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A Private User
I drive a chevy