Rite Aid

Reviews 3

NU

Nute Gunray

[UPDATED] I have not been around this building for a ong time until today. They are licensed to steal. They have all these discounts in the store but they DO NOT KNOCK THE PRICES OFF. I went in with a friend to get snacks. We ended up getting three things cause one of the items prices was discounted. When we went up to the cashier I was expecting to pay $10 because our drinks were under $1 and the snack we got was supposed to be 7.29. At the end I ended up paying $14 instead as looked at the reciept it turned out that the snack that was supposed to be on sale wasnt because instead of it costing 7.29 I had to pay $12 for the snack alone. So they are in fact, false advertising there products.So a couple of months ago I went into this store to pick up my meds. When they told me theyre not opening until 9 I went outside minutes later to go to the bank. 5 minutes later, I come back and the pharmacy is still not open so I just went into the pen aisle. As I was there I saw an employee rush into the back and grabbed the manager. The manager sees me and tells me Im not welcomed here and the police are on their way. Out of shock I asked why, the manager said the alarm at the front door went off when I left the first time and accused me of stealing. Apparently when I walked to the bank they were calling me, [not saying my name nor asked my name later on], I "handed" something to someone else that was parked outside of the bank as if I planned a Rite Aid Heist.. So when I tried to tell her I was just going to the bank and waiting for the pharmacy to open she got madder, and told me to wait over at the pharmacy and stay there. While waiting i saw one of the employers and I asked if I may speak with the manager to clear this up. When I saw the manager I asked her if she has cameras in the store, after she said yes I asked her if I may see them so I can clear my name up, because at the moment I was being eyeballed by both customers and employees. She began to act rude towards me and said "No you may not see them, you do not have the right to." I forgot she has the right to accuse me and I dont have the right to see the proof. I said to her "I dont know how else I can prove myself." She, sounding rude, said "If you have nothing to hide then you have nothing to worry about." Like seriously? So after trying to cooperate with manager I turned to the other employee that was there and asked her if I can fix this. She didnt help either. She told me why it happened and what she saw. What they never asked was what did I "Steal", who was the person I so called "handed" the "stolen" item to. Even after I left ALL the employees watched me leave to see if the alarm would go off as if i would come back to "steal" something again. Ive been going there since theyve opened and I have never felt insulted by anyone in any other Rite Aid before here.Rude Manager and some employees. Wont be returning anytime soon.

LI

Linda Salinas

Needs to have better customer service especially during lunch hours lots of High school students go in and Get Ice cream you have like 20 high school students waiting in line and only 1 associate serving ice cream ... and only one cashier its A nice Store but you need more Help in your front End to get customers In N Out on a timely manner...

GI

Gilbert Rivas

Very nice people, clean area, exceptional prices. Its just sad that in Woodlake, its probably not going to stay nice.