Category: | Video Game Store |
Address: | 7100 Santa Monica Blvd #117, West Hollywood, CA 90046, USA |
Phone: | +1 323-845-9685 |
Site: | gamestop.com |
Rating: | 4.1 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 9AM–9PM 11AM–7PM |
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Pedro Servin
Pack of liars in this gamestop. I once called the store to see if they had certain games I was looking for. The guy on the phone said that they were in stock and had the actual games in his hand. But when I went over to pick up the games the same guy told me the they never found the games. I was very upset. I dont live near the area. And these guys wasted my time. So the guy said to come tomorrow stating the games might have been misplaced. So I agreed to go back to that store the following day. Again I called ahead and asked for the games. And the same guy said that they were found and now had them in his hand. As I arrived I immediately head for the counter and I asked for the games. And once again I was told that they did not have the games.....by the same guy. This time was infuriated and left the guy talking to himself. I will NEVER come back to this gamestop. They should fire the idiot for being so empty-headed
JA
Jason S
Pre-order a game from GameStop and waited in line for the midnight release. The staff was friendly, in order and kept everyone informed during the event. Overall enjoyed the experience. Store need to be cleaner and organized, but overall satisfied. Come check these guys out! Theyre the coolest GameStop in town!
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sam perez
ERICK HELPED ME WITH MY PURCHASE TODAY . AND WAS REALLY NICE FROM GET GO . HE HELPED ME OUT CHOOSING SOME GAMES AND WAS A REALLY NICE DUDE . THIS GUY DESERVES A RAISE . NOT JUST BECAUSE HE WAS NICE TO ME . I SAW HIM TREAT OTHER CUSTOMERS WITH A GREAT ATTITUDE . . TWO THUMBS UP .
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Karen Campbell
I never grew up with a neighborhood game store, but this place is awesome. I always think about how lucky the kids around are they have this place and the employees. They are true gamers, knowledgable, and great with the kids. Love this place.
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Rocio Ramirez
This Gamestop never !!! Never pick up there phone at all.. they just let the phone ring and ring. And the store manager here is just a BIG JOKE she is just clueless !!! Waste of time I have to wait 30 plus minutes just to purchase one game
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Dolce Petalz
HORRIBLE. I got to this location before closing & was denied service by John. To make matters worst he has a smug grin on his face while doing so. I expect better from retail associates whose job is face to face customer service.
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Review God
Horrible customer service at this particular GameStop. We were in the store before 7 and john denied our service. If you dont want to work the hours assigned then quit the job. Dont waste your time at this location!!
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Carlos René Rangel Salazar
Uno de los mejor surtidos que he visto en mi vida, encuentras de todo para tus necesidades gamer.
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Kara patino
One of the biggest Gamestops Ive been to compared to the others. They got more selection of games here and friendly staff. Also this store doesnt get busy like the other Gamestops around near by.
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Cw Hinojosa
Nobody ever answers the phone at this place. In fact Ive been to this location and witnessed them actually ignore it. It seems as if they stay glued to that computer by the register all day long.
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Mitchell Wapner
Dont love this location. Parking is not great as you need to park in the structure and game stop is actually on street level. Its always busy and some of the staff, not very helpful.
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Brandon Evan
Friendly staff who always answers my questions. If they dont have the game I want in stock they will always order or find another close location to hold it for me.
JA
Jasline Reyes
Apparently they dont know how to pick up their phone and I havent received a phone call on my item on hold!!!!!!! This place is a joke!!!
JA
Jake
The staff here is really cool. Always very helpful. Got my PS4 here and am very happy.
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S Rey
Waited in line for 15 minutes to buy 1 Vita charger despite both registers being open
JA
Jagat Patel
Pro membership doit
LU
Lucretio Picasso
Excellent customer service, super friendly, and nice selection of games.
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Keymaan Stringer
Im rating them five stars because I dont have a life
TW
Twin Viruses
Ryan and Cory are boss ☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺☺
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Jeffrey Stoner
They are very bad at managing their shipments.
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Gleb Krivulin
Local and good discounts for rewards members
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Rudy Cardoso
Dmth
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sean butay
Super-friendly and knowledgable staff!
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Tim Gideon
More toys and crap than games. Cool
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skipper nicklas
i got a Free ps4 and Xbox one Yay
ME
MerGaNI Yates
The workers make it home
MH
Mhammed CHIBANE
Staff very helpfull
EE
EENKNAM HD
Always looks nice
AU
Austin Gallow
Got good amibo
BI
bilgee bizzy
Thanks