Kmart

Reviews 35

MA

maria johnson

The managers stay ripping and running around the stores as if they are really doing something when they arent because you have so many unsatisfied customers. They hire noobs who dont know what they are doing instead of experienced people, they are outdated and overpriced! I even tried to get a job there but Yolanda NEVER!!! AND I MEAN NEVER calls you back or follows up on anything! Its ridiculous! Kmart needs a whole new set of managers! I mean look at these reviews! Someone needs to do some revaluation to fix whats going on! Its sad that Kmart only remotely becomes relevant around black Friday. Its to big of a store to be a ghost town! Please hire better managers. They are the cause of the deflation of The company. Like they seriously seem so understaffed. Theres nobody In the aisles to help u with anything. U just see people behind booths! Hire new employees with better customer service! Hire new managers who know how to promote! And make the business alive again! Do something Kmart!!!!! For the love of God!!!

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A

A Private User

This kmart has the WORST customer service!! Not even the MANGER (Eric, supposedly his name) can take time to help! I was put on hold for 8min,called back then put on hold finally someone picked up and asked for my number and said they would call back, never happened! Called again put on hold for 6min then got hung up on! Called again waited 4min to talk to a manager who was no help and just put me on hold again!! Tried one more time and when I explained myself to the csr she said "okay my manager is next to me wait one sec" and he asked her who is it and I was put on hold again!! ALL I WANTED WAS MY CONTRACT # SO I CAN PAY MY LAYAWAY ONLINE SINCE I AM UNABLE TO GO IN PERSON!!! A TOTAL OF ABOUT 40MIN WAITING FOR HELP!!

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RU

Ruffie Molina

I agree with the worst customer service comments. I was there just last night, my wife was waiting in the layaway line just before 10pm, then the cashier told us at 1010pm, after wed been waiting in line already, that layaway is now closed. Kinda bullshit if you ask me. The store manager was standing at the front door he only told another employee to call layaway, but they told her that that department already "bagged out". I know that if I have a retail business, I am in it to make money. Well its evident that they are not. No wonder they almost went out of business. BTW, the managers name was Tony.

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JU

Justin Strong

Kmarts tend to do better in communities starved of Walmart or Target. This location is a great example of the portion of Kmarts that cant keep up with em two and the times. Full priced items, empty shelves, nonexistent customer service, and a 90s post-apocalyptic atmosphere are all reasons this and most Kmarts are forgotten by myself and others. I cant find a reason to visit other than to take a last look on what appears to be its last leg.

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BR

Briana Romero

I wish I can give this a solid 0 in rating. Yolanda is the worst person to get a hold of, she left me on hold for almost a hour. & then said she would call back. Just to get hired !! they need better managers. I can now see why Kmart is going out of business.

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SE

Sergio Morales

I wish there was a zero as a rating. For the little ceasers customer service is horrible in this store. I got my pizza two hours i after ordered it. Plus, the pizza was really soggy. Overall, the service here is horrible.

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Brenda López

Absolutely hated this store they had items that they were unable to sell due to the mistakes of their merchandisers.. will not recommend this store yet alone train of stores..avoid this store at all cost

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JE

Jerry Smith

They are hit or miss. they have good deals sometimes, but most times I think Wal-Mart is cheaper. I wish i could use kmart bc its closer to my house, but the price differences just are too high.

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J

J Griffin

One of the ugliest retail stores I have been in. The check out line took 20 min with only a half a dozen people in it. Maybe corporate should update the computers that are from the early 90s.

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PI

PInk Soul

Its sad to see how run down and neglected....this place is. Way back b4 there was walmarts and Targets every where...this is where you went to get low priced everyday necessities....

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CH

Chris Martinez

Ghostown. I only come here when im too lazy to drive an extra block to another store. The whole place is outdated and so is all their products. Their prices are also outrageous.

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ME

Melissa Dominguez

No help anywhere to be found also didnt give me rainchecks on products that were on sale when they didnt have enough in stock also they waste the whole lot of paper and receipts.

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A

A Private User

The selection is nice. I live near the Covina store and I go here for the big sales because this store has items in inventory and better selection than the Covina store.

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SH

Shawnte Pendleton

The store was excellent. Except that it didnt have very many selections to choose from.. for example i went there got two pillows but couldnt find pillow cases...

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Shanshan weng

poor costumer service!!! took us almost an hour to just return and nobody does anything to improve the smoothness since the line is super long!

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RI

Rigoberto Hernández

Muy asiado y sobre todo bien. Ordenado muchos descuentos

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AN

Andrea Cardenas

Prices are a little steep for basic household items. I can find them cheaper elsewhere. Kids clothes are cute but still over priced

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E.

E. Monreal

Still a nice store and Kmart still offers Layaway! Theres a Little Ceasers inside. The only problem, theres never enough cashiers.

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EL

Elizabeth Decolvenaere

Like most kmarts, the service is slow and everything is perpetually dingy. A 2-3/5 for retail stores, but a 5/5 among kmarts.

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JO

john von

Kmart needs to update their stores. I felt like I stepped back into the 80s in this store... And not in a good way

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AS

Ashleigh Onnette

Great prices, but I was there in December and only 2 registers were open. I was waiting in line for over 20 min.

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AM

amanda alba

I like coming here because its close to home but the only thing is that their lines are always so long.

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AN

Andres Jacobo

Better brand clothes Walmart has cheap clothes and everyone has the same clothes I rather be different

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MI

MIKE AGUILERA

This store will be going out of business soon there nothing there for me on black Friday at 6am

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BL

Blanca Trujillo

The WORST RETURN POLICY OVER 7 DOLLARS SLIPPERS ALL I WANT IS TO GET A BIGGER. BIGGER SIZE

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BE

Betty Montemayor

Only one or two check out lanes with 10+ people waiting in each line every time I go there!

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DU

Dusto Duncano

Because they have cool items and I saw them for pretty cheap and I got a wide selection

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RO

Rosemary Gurrola

Still like my Kmart easy to find what u need I like they have layaways all year around

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JA

James Pyle

Worst check out service ever! Took 1 hour to check out three people on black friday.

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LA

Laura Gomez

Good costumer service good specials too love this place love coming in black Friday

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LU

Luis Padilla

8 p.m. and only one cashier open. Not acceptable to be in line for half hour.

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RO

Rosalba Buitron

There is not good customer service. Takes for ever to do any transaction.

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GU

Guadalupe Mendez

Love using my points that I earn playing "win it" and "shop your way" app

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FE

FERNANDO HERNANDEZ

Just came out and thinking since I was a kid I still from here I still

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SA

saul gonzalez

good selection of many home things here usually have something on sale

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