Category: | Sportswear Store |
Address: | 1231 S Main St, Walnut Creek, CA 94596, USA |
Phone: | +1 925-274-1784 |
Site: | sanfrancisco.giants.mlb.com |
Rating: | 3.5 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–6PM 11AM–6PM |
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Gary Larson
I am a huge SF Giants fan, and attend many games each year, both at AT&T Park and in Scottsdale at Spring Training. The fan / customer experience has almost always been top notch, as it should be. Whether I am at a dugout store in SF, at Scottsdale Stadium, or at one of the ballparks the SF Giants employees treat me as a valued customer. There is one place that is a troubling exception. The Dugout Store in Walnut Creek either hires bad employees or does not train them and enforce what should be expected of them. My experience yesterday was not atypical. There were about 10 employees more interested in chatting away amongst themselves, and acted like they were doing me a favor to take my money. They bordered on being rude, wouldnt look me in the eye, didnt say thank you after taking my money, and I believe are tarnishing the Giant brand. I felt quite unwelcome. This was not the first time I have had such an experience at the Walnut Creek Dugout Store.
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James Pretti
very friendly staff. prices are cheaper at other online retailers.
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Malcolm Scruggs
Youll definitely feel like a fatty if you eat here
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Robbie Hunt
Pricey Giants gear, decent selection
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Stewart Williams
Thanks things are a little pricey
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Eric F.
Very cool place for Giants fans