Pacific Sales Kitchen, Bath & Electronics

Category:	Appliance Store
Address:	29011 The Old Rd, Valencia, CA 91355, USA
Phone:	+1 661-294-4400
Site:	pacificsales.com
Rating:	3.5
Working:	Closed 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed

Location

Photos 16

Reviews 6

katie carl

I purchased a few thousand dollars worth of items to remodel a bathroom & was shocked at how rude & grossly incompetent the salesman in that department was. He made several mistakes--ordering the wrong item & blaming me even though I have proof that I gave him the correct item number, overcharging me on a list of products because HE did the math wrong & then couldnt admit he made a mistake--he just walked away & let the supervisor fix his mess--never apologizing for getting angry with me when I wouldnt back down & pay the inaccurate total. Also, when I purchased most of these things, I was told by the salespeople that the items are NOT special order and ARE refundable if unopened. But when I actually needed to return one of them unopened, I was told nothing is refundable at all under any circumstances! How convenient to say one thing to make a sale, but then not stand by that promise. I still havent received the last product I purchased. I paid in full over a month ago & was told it would be in within 10 days. Out of spite the order wasnt even placed for a long time after I paid the $300. This store has absolutely the worst customer service Ive ever experienced--ever! One can only hope they go out of business, or Best Buy sells them.

Doug

Was told it would take a week to deliver product. After about 2.5 weeks I had to call them to find out when I would get the product I bought. Maria blamed it on their third party. They didnt even call me I had to call them. Then they didnt know who was installing it so I had to remind them that they needed to abide by the terms of the deal which was for them to install it. Very disorganized and will not buy there again.

A Private User

I WALKED INTO THE STORE ON 2/19/12 AT 4:45 PM LOOKING FOR A KITCHEN FAUCET AND A DISPOSAL UNIT. I WAS THERE FOR 15 MINUTES, NOT A SINGLE SALES PERSON GREETED ME, I ACTUALLY CAUGHT THE EYES OF AN ASIAN LADY AND SMILED AT HER. SHE SMILED BACK AND WENT ON DOING SOMETHING ON THE COMPUTER. I WALKED OUT,

Kendra E. Schultze

The staff is very friendly and knowledgeable in their departments. They help you make your decision to the best of your needs. We purchased a Bosch dishwasher, and the staff even gave us a business card for a family owned installation company. Bonus!

Phil Bakerink

The staff is very helpful and knowledgeable. They have been known for good deals.

Randy Taylor

Very good place to buy appliances