Category: | Department Store |
Address: | 150 W Foothill Blvd, Upland, CA 91786, USA |
Phone: | +1 909-981-3780 |
Site: | marshallsonline.com |
Rating: | 4.2 |
Working: | 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 10AM–8PM |
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A Private User
Today, I went into Marshalls Upland, which I have never had a complaint about. When I arrived home, I did not immediately go through my packages, when I did, I noticed that I was missing a puzzle for my grandson. First of all, I could not get the store to answer, when they finally did, they said the power went out, which it might have. When I asked if my item was still at the check out, they indicated, that I was probably wrong. I felt the clerk was very inconsiderate and asked to speak to a manager. They did check and found my item. I indicated that I could not go back in that night and wanted to make sure they would hold the item. They asked if I could come in that night, again I said no. I felt they were not at all sorry about the incident and thought it was no big deal. With the price of gas these days, I do not like the idea that I have to go back to the store and retrieve the item, with they taking no responsiblity at all. They are as far as I am concerned ,need training to first of all, check there packaging to make sure the items have been put in the customers bags, and also make sure they have some training on how to handle a situation when a customer is not happy.
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Maria Cardenas
I am usually okay with the staff arriving late to their jobs and opening a few minutes late, we are all human and not perfect. I use to work customer service at Starbucks and people expect the store open to be open right on time; which I was in charge of, so I understand. I am not okay when they are opening late and see you standing outside for 10 minutes and dont say anything to you...Multiple employees. There was like 5 employees by the door and they all looked at me. I would have at least said we are running late or something.
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Juan Domínguez
Muy buena tienda encuentra muy buena ropa de marcas con michael kors,adidas,under armour,the north face,Calvin Klein y muchos sneackers como los Superstar,suede,fenty,Jordan,Nike
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Mayumi Mariscal
Me encanta Marshalls... tiene variedad de productos para todos gustos, pero sobre todo tiene distribuido de forma que no se hace pesado comprar :)
MA
mahmoud niroumand
Show section was not organized and some prices were high like department store. I am sure the rent for the store location and design is less than a department store. Therefore the price of their merchandise should be less.
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Sioux Tomka
Went to check this store location out...and it was not stocked very well and so i didnt get what i needed ..staff.was friendly...need to try and shop there when there us more product...
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Fox E.
The shelves were messy and difficult to navigate. This store has a very thriftstore vibe to it. If you can find what youre looking for, the prices are reasonable.
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antonia olmos
Aquí encuentra todo lo qué Neseciten a buen precio y dé buena calidad
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Chelsea Porritt
Love to shop here. They have everything from clothes to household goods to pet stuff. The prices are very reasonable and much cheaper than any department store.
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Emily Lam
It has a good selection of items in this large shopping store. The space is fairly organized into main sections. The quality is good and affordable.
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Porsha Thornhill
This might be my favorite Marshalls. Its clean and friendly. It has a very nice selection of things. I almost always find what Im looking for.
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Jacob Roseberry
There was a lot of selection here and decent quality clothes. I found that only the clearance, which was really a lot, was affordable for me.
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Royce Ngiam
Great selection, excellent selection of womens apparel, including designer business apparel and dresses! Friendly staff!
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zokvsha たわごと
Found some great shirts there, alotta Neff shirts if your into that like me, and I like the way Marshalls line system is
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Ann Lara
Low stock on items I am interested in and a bit of a mess. Cashiers slow and not very interested in their job.
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Victor Ona
Compared to T.J.Max this store is a good place when you go and find name brand items at discount prices.
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A Private User
Manager was rude, disrespectful and inappropriate. I have never seen worse customer service in my life.
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Andrea Garnica
Great deals, but I do not like being asked to open credit cards. Otherwise nice shopping experience.
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Chris Chris
Typical Marshals. Plan to spend time looking for what you need. Everything all over the place
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Sandra Ramos
I love this marshalls EVERYONE is always so helpfull everything is always organize and clean
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Angela hosszu
GREAT CUSTOMER SERVICE NICE ITEMS IN GREAT CONDITION FAST FRIENDLY SERVICE WHEN NEEDED!!!
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Martin Gordillo
Por su variedad de artículos
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lucky diamonds
best place for clothes , and you could buy a good brands for less than half a price .
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Gabriela Fregoso
Always clean and organized. Well staffed so lines are short. Great customer service
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A Private User
Lousy service, unfriendly attitude, poor management. Try other Marshalls store!
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Dut Kasilag
Selections here are less compared to the ones you see in other "richer cities"
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Grete Sakai
They really have stacked up with a lot of good stuff for the holidays
CA
cameron corp
Reasonably priced retail location. Friendly and helpful staff.
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Ali Jafari
Its a fairy New location. Inventory is good. Staff is helpful.
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christina b.
One of the better Marshalls in the area. Staff is friendly.
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Aldo Becerra
Affordable clothes but cant be hard to find decent quality
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Cherri Hardy
Love this place lots of different items and Greg prices
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Monique hatto
sumtimes i go here to browse around have a good time
TU
Tuncar Studios
Marshall has pretty much all of your fashion needs
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A Private User
Never had a problem. They are always friendly.
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Latasha Johnson
I always find something for me or the house!
CA
Carl and Toni Bauer
Nice place. New things daily. Nice staff.
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Dez Bullock
The customer service were nice and helpful.
JU
Juan Diego Perez
Discontinued items of a very good prices
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Amy Chavez
Always find great deals. Pretty clean
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Constance Henry
Im never disappointed with Marshals.
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sara sabol
Never a dull place, LOVE this store
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CHRIS OCHOA
%of the best store in the worldwide%
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jossie mardueno
Love it. Very close to everything
JO
John Farr
Lousy service but great prices.
LI
Lily Nava
Good customer service
ER
Ernesto Urzua
Great always clean
CH
Chris Tian
Worst cashiers ever
VE
Veronica Hernandez
Awesome prices!!!!
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Alicia Paialii
Chino is nicer.
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Maire Vilobos
It a good place
LO
Lorena Paz
Great prices.
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Rachel Rita
Nice selection
CH
Chinedum Mogbo
Great bargains
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Rocio Barbosa
Good prices!!
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Magdalena Villalobos
Good bargins
F.
F.Viviana A
great prices
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cheryl Blair
Great store!
KE
Kenneth Beck
Selection
TA
Tania Ghattas
Shopping
RO
Rosalina Carreon
Grear
SH
Shane Evans
Cheep