LensCrafters

Category:	Eye Care Center
Address:	21540 Hawthorne Blvd #539, Torrance, CA 90503, USA
Phone:	+1 310-370-2626
Site:	local.lenscrafters.com
Rating:	2
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM 11AM–7PM

Location

Photos 8

Reviews 5

Linda Keelin

I had an unpleasant experience! The helper was very rude. I came to pick up glasses and some test contacts. I stated I was a new user of contacts. There was nobody else in the store. I tried 3 times to insert the lens and was having problems. NO - she did not help. She declared that she didnt have time to help a learner. Or she used some word about not having time to waste with a new user. I dont know what she thought was more important than a customer. There was no other customers. She had probably chased any other customers out already. I was really looking forward to trying contacts and she really ruined my enthusiasm. I dont think i will ever go back to that location or maybe not lenscrafters. Doug Miller

Alicia Ponce

If it werent for the staff, Id give it one star. The staff was friendly but it took over 3 hours for my "planned" appointment to be over from beginning to end. Mind you, it was a Sunday and there were only 2 other appointments ahead of mine (I booked online and saw available times). The Dr. apologized and so did a staff member for the long wait. I think they ended up booking up with walk-ins and it didnt pan out for us with actual appointments. The lady before me was complaining as well. Her appointment was at 4pm and they ended up seeing her about an hour later. If it werent for their tardiness, I woud have been able to get my glasses that day. Had to wait for the next day to pick them up.

discoqueen

every time I go in, the staff pretends I dont exist but help other customers that come in after me. its not like I dont go up to them or anything, I literally go up to them and they interrupt me with the condescending "just a moment!". not only that, Ive called several different times after I missed their call regarding a follow up. its like they ignore their phone! I call during store hours! and when they finally answer the phone, its the same pretentious, condescending tone. its lame, and if it werent for my mom whose hooked on lens crafters, I would never come here again.

A Costa

I was there for 20 minutes without staff acknowledging my existence. Maybe they were short staffed that day, but I decided to go someplace else to get glasses.

Tom Carter

Big selection of glasses and sunglasses. Friendly stuff. My pair was ready in 4 hour. Expensive but fast service.