Category: | Furniture Store |
Address: | 22850 Hawthorne Blvd, Torrance, CA 90505, USA |
Phone: | +1 310-378-4001 |
Site: | torrance.bassettfurniture.com |
Rating: | 5 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 12–6PM |
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Andrew Baity
The sales team didnt really need to "sell" my wife and I on our latest purchase. We are long time Bassett customers based on the quality of their products. I think the old saying, "you get what you pay for" really describes the buying experience well. They are premium products at a premium price. The sales staff was friendly and helpful. The delivery went even better with the truck showing up within 30 minutes of the beginning of the delivery window. The piece was installed in less than 15 minutes and both crew members were polite and professional. I would suggest in the future that delivery personnel wear protective booties on carpeted area but otherwise no complaints. The furniture showed up as ordered and damage free. Win!
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A Private User
Bassett furniture was recommended to me by friend who was very much happy with her purchase from Emma, one of senior designers, who turns out worked there for over 11 years. Anyway, I needed to furnish my family room but I wasnt sure if I should go with sectional or sofa, loveseat combination. Emma came out to my home, measured the room and made suggestion to go with sectional. The whole process from me visiting the store and getting furniture delivered took about six weeks. Now I am enjoying my family room and so happy I got help from experienced designer who made this whole process painless. Sure Bassett is more expensive,but like previous reviewer said "you get what you pay for"
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Janet McDonald
We were in the market for a new rocker/glider, which is hard to find. Annakka was our salesperson, and was very helpful. We enjoyed looking for fabric and matching it with our drapery material. We found the perfect fabric! We we also looking for a new king size bed. The following weekend we went back to Bassett to see Annakka and purchase a bed. It was delivered to day, cant wait to sleep in it tonight!! Thanks, Annakka, and Bassett Furniture.
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A Private User
You get what you pay for. Bassett is high end furniture with exceptional quality and service. Think of Bassett as the "Nordstroms" of the furniture world. Kim helped my wife and I design/furnish our entire house. We receive complements on our furniture all the time from our friends and family, but more importantly we love it. If you go to Bassett, be sure to ask for Kim.
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Justin Flowers
Came in here searching for a lot of things. I always dread going in furniture stores because of pushy sales people. While they definitely pounced and I was irritated, the sales woman actually was supremely helpful and Im glad she forced herself on us. Also, the selection here is amazing, and while its definitely pricey, you get great customizable quality.
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Terry Donovan
From start to finish the customer service was great. Only problem at any point was we were not notified when delivery was expected and it caught us by surprise. Our salesperson Margo helped us get our sofa the way we wanted it. The delivery people were wonderful in explaining the teflon spray and how to clean the sofa. Would definitely recommend to anyone.
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Tim Simpson
Our living room, dining room and bedroom furniture are all from Bassett. We are very pleased with the quality of all of our furniture and the customer service and delivery service have been excellent.
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Nina Hess
My husband and I had a great experience at Bassett Furniture here in San Marcos. The sales staff were very helpful and the delivery was on time. I would highly recommend them. Nina H.
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Ray Shu
They failed to deliver one of two chairs that I ordered and paid for. When speaking to the manager, they promise to call and promise to deliver, but they repeatedly fail to do so.
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Kathy Shaw
Beautiful furniture. Custom ordered so I know it is one of a kind. Great staff, Katie at the front desk was so helpful. The delivery staff was very professional and efficient.
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Angel Tunstall
We are repeat customers and our experience this time was as great as before. Audrey was our designer and she was very helpful. Thanks Audrey. We will be back!
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Kellie Price
Delivery man Manny was extremely helpful and so was his helper. Very polite & courteous also. Sales rep, Audrey was delightful and very helpful too.
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Memri Skouson
The sales staff was knowledgeable and very helpful in selecting the design and features of the furniture we purchased. The delivery was on time.
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Ginger Marshall
Friendly and knowledgeable sales team. Great delivery team as well.
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Darth Burthius
it was a great experience and easy hassle free..