Category: | Wine Store |
Address: | 2211 W Alpine Ave, Stockton, CA 95204, USA |
Phone: | +1 209-464-5069 |
Rating: | 4.2 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–11PM 7AM–11PM |
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Nicole Jackson
If I could rate NEGATIVE STARS I WOULD! This was my neighborhood store, (or so I thought). When I came in the staff was always polite and fair, but one evening I bought the wrong size soda and came back within the hour to exchange it and pay the difference when one of the male staff told me, "no exchanges once its left the store." I asked him was it the same even with a receipt (even though he neglected to furnish one) and he said "thats what Ive been told...so!" I even asked him where that policy was posted in the store and he replied, "I dont know...what do you want me to do about it, thats what the owner told me!" He was very rude and I felt like he was only behaving that way because there was another white man in the store at the time he was dealing with who was smirking like the fiasco was amusing, and being I was a black young woman he felt the need to be condescending and dismissive when he could of spoken to me in a more polite manner being that I was a regular at that store. Now, Ive never had an issue with any of them before, and Ive chosen to spend my hard earnings with them over the time that I resided in that neighborhood but Ive never witnessed a sign that displayed such an insane policy or I wouldve went to the dollar general across the street, 7 eleven, or Safeway. I mean really what the hell can I do with an unopened soda that was still cold from when I purchased it! He even remembered me coming in and wasnt even polite enough to say "hey, just talk to the owner in the am he can explain it better than I can." I wouldve appreciated that more than him being rude and dismissive. If a store has a no refund or exchange policy it is usually posted so that the customer knows that before spending their money.
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Stasy McFarland
Been coming here forever, nice selection, good music, luv this neighborhood store ♡
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Mia Wright
Friendly workers reasonable prices local liquor store
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Benny Almaraz
Needs a renovation but very nice people.
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Linda Baskin
They are very nice.