Bad Ass Coffee

Category:	Coffee Shop
Address:	90 Mark West Springs Rd # 100, Santa Rosa, CA 95403, USA
Phone:	+1 707-526-3434
Site:	badasscoffee.com
Rating:	4.1
Working:	6AM–6PM 6AM–6PM 6AM–6PM 6AM–6PM 6AM–6PM 6AM–6PM 7AM–5PM

Location

Photos 100

Reviews 24

Nicole Wolf

I had the worst customer service experience of my life at this cafe on the 4th of July. The two girls working that day were beyond rude - they were genuinely mean. And for no reason. When I arrived at the counter I asked if they had simple syrup available for iced drinks. The girl behind the counter snapped at me and pointed to a counter with sugar, etc. I ordered an iced Americano and asked what a blended drink is. We were on our way through town and it was hot. The same girl picked up a laminated paper and threw it at me. It was a list of flavors with no explanation of what a blended drink is so I asked again what a blended drink is. She responded in a snotty tone saying they are the drinks on the paper she gave to me. I said, "Ill just have a drip coffee." In the same rude tone she asked if I wanted light roast, medium roast or dark roast. I gave her my choice and she rang me up. I signed my receipt and not surprisingly, did not leave a tip, as she was so incredibly rude. She crumpled my receipt and I moved in front of the espresso machine to wait for my drink. Then girl #2 began. She made everyone elses drink - including more complex drinks for folks that placed their orders after me. Meanwhile, a cup of ice was melting waiting for her to finish the drink. I asked if she was working on an iced American and she responded with a smirk and a "Mmmmm hmmmm" but proceeded to do other things. After waiting approximately 15 minutes I finally received my drink, which was only about 3/4 full. I politely asked for more ice. Girl #2 went to a different room for a couple of minutes and returned with my drink. Alas, no cream was on the counter so I had to go back to girl #2 and ask for cream. She responded by saying that they were trying to close and what did I want. I asked for half and half and she slammed a carton on the counter. WTF. This place doesnt even deserve 1 star. I made a point to remain polite despite the horrible treatment I received and it persisted the entire time. Those 2 girls should be ashamed of their behavior. Needless to say, I will never return to Bad Ass Coffee and you bet Im telling everyone I know to steer clear as well.

Lorraine S

I think this place is great, the hours are convenient and the location is prime for north Santa Rosa but the price is much higher than other local coffee shops. The 100% Kona is about $5 for a 12oz. The quality of the coffee is great and you do not need room for cream. Its tasty, flavorful and not at acidic. Its delicious. You come here for coffee, not double shot fat free vanilla lattes with 4 pumps of random syrups. They do serve other things but their focus is Kona coffee. The variety of seating arrangements make it great for individuals, groups or couples. The food is pricey for me too but its available. The restroom is well kept, the service is good and staff are young and so, you get the service you would expect. I really like coming here when Im in the area.

chris p

Coffee is good. Friendly staff. Buuuut the burrito sucks . Its too much 5.75 or so, thats allot, especially for what you get. I got the bacon burrito. It is a cheap knockoff of an AMPM burrito. Why not home made?, Its cheaper to make it, and its a whole lot better. What the H badass coffee? Worst burrito ever. I had to re evaluate my rating, I raised it , considering its a coffee shop, and scored it as such But please, stop with those burritos.

Lord Wadsworth

Guy named cody took my order for a cold brew coffee, when I told him that cold brew coffees have more caffeine ounce for ounce compared to hot brew he argued with me saying I was wrong. I even tried telling him that science proves that Im right but he held his ground. Their sandwiches arent even great for a coffee shop 2/5

Eric Crane

Kona Coffee in a fun atmosphere. I love the coffee every way I have had it. I tend to go for black and white mocha either hot or over ice but it is all very well done. Starting with great product and then getting everything right from the bean to the cup sounds like it should be easy but Bad Ass Coffee sets the bar.

ChanceD2

When I drove by and saw the sign, I had to turn around and go in. The story behind the name is cute. Inside is cute. Friendly staff. Unfortunately, the coffee is terrible. Ive been here 4 times now, and I cant seem to stop "giving it a try". I really want the coffee to be good, but it just isnt.

Joe Anderson

Cool attitude, good, but not exceptional coffee. However, they have slightly higher prices than the nearby Blue Beagle, and the burrito I ordered was way too small for the price. ($9 for a small black coffee and veggie breakfast burrito).

Dale Hernandez

I bought an iced mocha from here. It tasted great and the frozen coffee ice cubes was an awesome touch. The iced coffee wasnt that cold though, so I had to wait a bit for the ice to cool it off.

Steve Witt

The coffee is terrible... The employees are rude and not helpful. I also observed they are very unsanitary and disorganized. And the service is slow! Would NOT recommend!!!

Branden Yost

In my opinion they have the best coffee in the area and I really like that they put coffee ice cubes in the iced drinks so when it melts you dont have a watered downed drink

Eric Moody

Good coffee. Its one of those consistent coffee shops. Sometimes the service is a bit slow but for the most part, its quick with friendly staff.

Anya De La Rosa

Terrible coffee. Barista had no personality. Everyone working behind the counter was rude and snotty. Id rather go to taylor maid in sebastopol

Rachel Blue

Great atmoshere. Great mochas. Tshirts and cool travel cups everywhere. Lots of smiling faces on both sides of the counter. I liked it.

Mark Decker

Excellent coffee selection friendly staff and reasonable prices make this a must-stop place for all your early morning coffee needs

Calder Hutcheson

Weak watery medium roast black coffee tasted like double brewed grounds-metallic and very faintly of coffee. Yuck. Not coming back.

Christopher Gonzalez

Tropical, escapist decor and comfortable seating; I understand why my girlfriend has been coming here for the past two years. :-)