Category: | Clothing Store |
Address: | 181 S Las Posas Rd, San Marcos, CA 92078, USA |
Phone: | +1 760-736-8192 |
Site: | rossstores.com |
Rating: | 3.7 |
Working: | 8:30AM–11PM 8:30AM–11PM 8:30AM–11PM 8:30AM–11PM 8:30AM–11:30PM 8:30AM–11:30PM 8:30AM–10:30PM |
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Richard Giammarinaro
(Lesson learned. . Never be cheap again. DISCOUNTED PRICE SHOULD NEVER BE A SUBSTITUTE FOR GOOD CUSTOMER SERVICE & OPEN BOX BROKEN PRODUCTS USUALLY MISSING PARTS) I purchased a portable Bluetooth speaker for my wife as a Christmas present. It did not work and today when i wanted to return it they(Ross) would not except my exchange for a working one. I even offered to buy a more expensive speaker and give them more of my money. The manager (Alma) refused. They told me i needed the receipt or price tag. I lost my receipt and of course i removed the price tag because i didnt want my wife to know how cheap i am buying her present from Ross. I know in the past Ross was able to look up my purchase via my credit card used to purchase and process exchange and or refund. Manager on duty did not want to take her time to verify my purchase via my credit card and told me to leave if i cant provide receipt or tag. I told her this piece of junk speaker doesnt work and does me no good. I explained how she aided Ross in stealing my 39.99 and left the DOA speaker on the counter and walked out leaving it there. (Lesson learned. . Never be cheap again. DISCOUNTED PRICE SHOULD NEVER BE A SUBSTITUTE FOR GOOD CUSTOMER SERVICE)
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linda rigg
Found a couple of things but very poor sales skills at checkout. It is one of the main reasons I dont go into Ros stores very often anymore. Marshalls has much better quality and sales clerks are nice and friendly. Ross need to take a better look at their clerks. More training on customer care.
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Amanda Darling
Always great bargains and friendly staff. I shop at least once a week, and cant leave for under $100.00. I drive from an hr away to this location because it is sooooo much neater and clean than the Ross in the Town which I live.
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C Covarrubias
The place is usually very clean and everyone seems friendly. You can find many toys (usually thats where I purchase them, due to price) and good quality clothes. So far I have been impressed with the service and products.
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Sheryl Rydelski
This place has been a nightmare. Been here twice in two weeks. Restrooms out of over????? Now they are out of toilet paper. Can you believe!!! Cashier was not friendly had to go to a different line to write a check.
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Hannah Limpin
Really nice staff; I had an emergency and the staff were so kind a fast to get me to checkout. I think the lady who attended was named Yessenia? I remember it started with a Y, but she was so kind and patient with me
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Anja H.
Worst customer service ever. Just standing in line w 16 people til I asked to open another register. Which the young guy thought it was funny...my cash guy had no name tag on no sign that he is working there...
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Luisa Guendulay
buen lugar por sus precios, pero podrian mejorar el servio de ayuda al cliente
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Aaron Scott
Everyone is friendly and helpful here. But it doesnt help when you cant find what you like in your size. It seems like only the unpopular sizes are available Everytime I come.
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December Mom
Disorganized, a lot of the furniture has something wrong with it. I wish they carried shoes for kids that actually lasted more than a couple of wears..
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Mark Burns
Huge clothing selection, as you would expect. They also always have a great selection of garden pots, at the best prices Ive seen.
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Brandon Hernandez
Its kind of funny, I only buy clothes from here, I used to go other places, but its hard to beat a $4 shirt that looks nice haha
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Greg Cohen
I like this Ross. Usually they have multiple cashiers. Next to a Marshalls too, in case they dont have what you are looking for.
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Valerie Pierce
It was a clean store and the clothes were on the racks nicely so you could go through them easily. A lot of good deals.
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Viva Thornburgh
I like this store, but sometimes its a treasure hunt to find things. I have had a bad experience with rude staff here.
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Angie Frutos
Me gusta mucho los acesorios de decoración
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Jason Tsai
Wife and I comes to Ross once a week just to check out random things it has to offer. Like a treasure hunt.
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Tsintsuni Eco Art
Dont agree with companys philosphy, theyre becoming too greedy. They dont even treat the employees right
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j urban
Great prices. You need to visit regularly or the things you like will be gone.
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Mark Farhoomand
Great clothing, furniture, and home stuff. Some thing are cheaply made.
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Jesse Carrasco
Lots of nice clothes for everyone special Monday for senior discount
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Carissa Duran
More organized than most Ross stores. Go at night. Its excellent.
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Liz Perez
The place was nice and organized, but very crowded (on weekends).
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Vanessa Martinez
Esta bien
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Adrien Domoison
Yep, dress for less, but its hard to find articles
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Robin Steffes
Nice assortment of brand name clothing and shoes
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H H
Kinda dirty. Never have what I am looking for.
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Efren Palacios
Clean, organized store, great selection
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Kristina Babich
Ive of the nicer ross stores in the area
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Lisa A Whetsel Lindstrom
Great Value for your hard earned money!
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Nick Gillespie
Poor selection but very helpful staff.
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Kate Ko
Bought here very nice cotton blanket
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Grim Reaper
Great prices. Thats about all
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Jacob Corona
Lousy cashiers.
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John Bautista
Standard Ross.