Category: | Office Supply Store |
Address: | 1700 Van Ness Ave, San Francisco, CA 94109, USA |
Phone: | +1 415-771-7030 |
Site: | storelocator.staples.com |
Rating: | 3.3 |
Working: | 10AM–6PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–9PM 10AM–6PM |
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Alex Garcia
This review is only for the copy center in Staples. Great pricing for copying at $0.10/B&W. Computer use is $0.30/minute with no minimum charge for computer *ahem* UPS copy center (~$3.99). The copy station has two copy machine which can cause a back up in the event of more than two persons (of course). Luckily, theres a FedEx copy center off Van Ness a few blocks if need be. My frustrations will the copy center is the customer service. It is with repeat (three different occasions) I have experienced horrible customer service. The staff at the cashiers are friendly and greeted me at every occasion. A staff member at the copy center who seems to always be there from the 8am-5pm shift during weekdays has a "hate my life, hate this job" look and attitude to her demeanor. I understand this may be a monotonous job but please show some effort in your client service, as you are in the industry of servicing clients. Wish you the best of luck and perhaps just some team motivation is what you need to turn your efforts around.
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O Callender
Visited today intending to buy a tablet. First person I met was the manager who couldnt care lass about me and hardly even made eye contact. Apparently hes too good for this job. I continued with the purchase until the two till people tried to make a hard sell for about 3 minutes of the warranty just as I handed over my card with 2 people queuing behind me. At which point i walked out. Avoid until they wise up to respecting intelligent people.
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Carlos Gomez
This is a HORRIBLE Store. I went there 2 different times. The Printing dept can not Print anything in COLOR!!! The manager of the print dept Carol Dubon never told me I needed a special print card and she REFUSED to assist me. She left & clocked out. She rolled her eyes at me like a 15 yr old girl. What type of management do they have at this store. Never got anything printed. Do NOT recommend this store. There are others.
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A Private User
Spent 10 minutes driving around looking for Parking. The Office Max on Geary and Arguello has a whole parking lot. All I needed was to return something really quick but it took them 10 minutes to look up the receipt. I asked them if they had internet and I could show them the receipt in my email, they said they had "no internet in the store" ... are you kidding me? No internet in an office / tech sales store? Never again.
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Alex Salazar
KELLLLLLLYYYYYYYYYY This girl is the best thing ever know to the universe. She is the best employee ever and should run Staples. Ive never even been to San Francisco before, but if I ever go Ill make it a point to stop by and be like, "Kelly! yo whats up, thank you so much for saving me". I owe you one! Keep on rockin man. Oh yeah, Staples is cool too I guess.
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Collin Kay
Kelli went out of her way to complete my order of business cards, this despite their cutting machine being down while they were waiting for the technician to arrive she cut my cards by hand for me instead of having me wait until the tech arrived. I am in town for a conference and arrived without my cards so Kelli really helped me out!
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varsha s
Poorly trained staff with no drive towards improving customer service. Definitely would advise against coming to this location in order to attend to time-sensitive issues
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Funny Facts
Store manager and the store employees are very friendly here I would suggest anybody to visit this place regarding your office stationery requirements
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Theron Kuntz
Friendly, helpful customer assistance, and always discounts on copy and electronic products. Rewards program. Business services provided.
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david brink
i go here for the postal service, they are OPEN ON SUNDAYS!!! very dreamy! & they sell Folgers coffee at Staples. i forget.
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A Private User
Was going to buy a cable for a second monitor to become an official geek. But no luck I remain in the lonelyness of ungeekdom.
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Nitin Garg
Called to enquire about availability of a product. Guy put me on hold for 7 min. I gave up and hung up.
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John Lee
Best service and dedicated to customers requirements. Honest and reliable Services
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Pamela Li
Has same inventory as its other branches. Public transportation very good.
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A Private User
Great place to get your office or school supplies. Very good location.
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Simon Newton
Terrible customer service. Long lines and poorly trained staff.
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Jon Madrigal
Other options for purchase are DVD rentals/buy, nice collection.
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Sonia Leticia
Customer service is abysmal - specifically the print center.
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A Private User
Best office stationary store in san francisco. Period.
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Paul Shepherd
Made 2 print outs, guy gave it to me for free. Thx
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Chirag Shah
Good store. Was helpful when I went in there.
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Bruce Kennedy
Difficult purchases but handled very well.
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Susana Hernandez
workers there dgaf
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Ian H
Store bad