Hold It Contemporary Home

Category:	Furniture Store
Address:	1570 Camino De La Reina, San Diego, CA 92108, USA
Phone:	+1 619-295-6660
Site:	holdithome.com
Rating:	3.1
Working:	10AM–5PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM

Location

Photos 71

Reviews 12

HIRAM SANCHEZ

Horrible customer service. The sales associates dont seem interested in providing assistance to the customer. They are not friendly. I tried to walk in on a thursday and tell them that I wanted to buy a bed that I saw on their website. The sales associate didnt have a price and she told me that due to the Labor Day Sale going on that weekend, she was not going to get around to inquiring about pricing until after the Labor Day Sale. I dont understand why a sales associate would not make a sale. If she would have taken a few minutes to do a little research I would have bought the bed right then and there. Since they did not seem interested, I went home that night, did my own research, and bought that bed directly from the designer. If you see something you like there, find out who makes it and go directly to the source. Dont waste your time with the attitude from the sales associates. There are a lot of great furniture stores that have similar, if not better merchandise. I found some very helpful staff in other furniture stores in Little Italy and Encinitas.

Eli Khan

I have been shopping in this shop over 6 years, last month purchased a table. The person who helped me, she seem new and did not seem to operate the cashier. Then I get call from her, saying that she forgot to charge me for shipping. I asked to speak to the manager to tell him that his staff need a little training as she clearly struggle and seem not to know the products or how look up products and operate the cashier. But the manager without even listening to my concern told me that there was no problem. I didnt pay for the delivery , so I need to come and pay before the delivery. When I told him , that I told the cashier to charged me for delivery since she lack proper training she made an error and did not charge me for deliver, he started getting frustrated and told me that he does not need my business and does not care how much business I gave them in the past. He told me to come and collect my money. Thats exactly what I did.

a htee

I have never once posted a negative review of a company or a store, but I will say that I feel so strongly that this company has misrepresented everything from the shipping estimate to the furniture we received that I felt I had to prevent others from having the same, awful, EXPENSIVE experience. It took over four months to get our furniture--with many delays, unreturned calls, shipping questions and confusion. Although the sofa was custom made and was supposed to be similar to the one in the store, it is NOT. On a scale of 1-10, the comfort of this sofa, unlike the one they show in the store, is a 1. It is such a shame, for us, and for a company that sells very beautiful furniture online and in the store. After many purchases over the past few years, this store is BY FAR THE WORST.

Kristina Wilson

I literally stumbled upon this gorgeous, high end Contemporary Furniture store (I went there thinking it was a container store!). Greeting my arrival was a sweet rescue dog, Tess and the owners wife, Michelle. We became fast friends and found out we will soon be neighbors (Im moving into my new home in June). Kevin, aka "Kelvis", helped me with some questions I had about bar stools, and dining furniture. He was very friendly and informative. Some of the dining tables there are like none other I have seen. You have to see it to believe it! The leafs are easily converted/hidden and truly genius. I ordered the Orbital dining table and it is a piece of art. If you are looking for unique, classy, "wow" factor furniture or decorative pieces, go to Hold It and see for yourself :)

Tiffany Hodges

I was looking for a modern, simple and clean look to furnish our dining room and living room combined. Hold It is definitely the place to go to for this look. It is high quality and fair pricing. I worked with Elizabeth who is very creative and a talented interior designer. I was confident with Elizabeth early on as she presented her visions. She goes above and beyond putting the room together with Hold It furniture. She even suggested to hang a Peacock Mirror above the bar cart which really completes the look of the room. She was very responsible and prompt with her service and communication. She kept me updated on my orders and expected deliveries. I LOVE the way it turned out.

Leonor Vasquez

We have purchased a beautiful custom made couch, table with six chairs, rug, and end-table for our house. The couch has worked out excellently, the end table is great. The purchase of the new table and rug has been a pleasure. We would highly recommend anyone seeking quality luxury contemporary furniture to purchase from HoldIt. The customer service is excellent. We are always welcomed very nicely and quickly, our service needs are met, and the team goes beyond the call-of-duty to provide us superior customer service. Highly recommend!

A Private User

I agree, horrible service. Not helpful, lied about lead times, didnt care about anything except trying to get me PRE Pay everything and my order took 11 weeks to get here even though they quoted 6 weeks. I even spoke to the owner and he did not have any response or even say sorry. Please go somewhere else to buy. (Mixture, Progress, Bo Concepts, Lawrence, anywhere but Hold It) Other places have modern and much better service.

A Private User

This store has nice stuff. But owner and staff are less than helpful. I have purchased several things. But when I needed a missing part and I contacted the owner he was more than unwilling to help. His associate was the same. They told me it can not be found. I called the distributor and ordered it directly. I will never buy from them AGAIN!!! Wonder how a business can stay around with such horrible service.

Nolan s

I had a fantastic experience with Hold It during my purchase of a dining room table and chair set. The sales person, Michael Veripapa, was extremely knowledgable and helpful. I picked up the furniture at the Hold It warehouse where they helped me load it into my van. Im thrilled with the high quality and low price of my purchase. I would definitely shop there again! Mal S.

Jennifer Meredith

I love my couch! I had an expert design consultant guide me to choose a sofa that they make exclusively in their store. Krista was amazing for showing me all of the options for upholstery and sofas that were out there and helped me create the sofa of my dreams. It looks so great in my place and I love the fabric. The showroom is beautiful and inspiring!

RH INTERIOR Designs

Exteremly bad customer service. Outdoor products are made with cheap material. Furniture wont last you long even if you take good care of them. Furniture is priced way to high for quality. Dont shop here wouldnt recommend it. Dont bother with trying to get a warranty replacement you wont hear back from them and blame you for the furniture not lasting you.

Anatoly Petkov

Really cool, stylish looking furniture and the workmanship of the displayed items looks high grade. Prices are not what you would call bargain, but if youre looking for that, IKEA is less than a mile away. Be warned though, many complain of very long delays in delivery and/or receiving a product different than the description.