Category: | Tobacco Shop |
Address: | 4501 Auburn Blvd #102, Sacramento, CA 95841, USA |
Phone: | +1 916-972-0513 |
Site: | sunshinesmokeshop.com |
Rating: | 4 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–4PM |
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Pairlee Vicente
Fall of 2015 I purchased what was suppose to be a vaporizer. When I made the purchase the box had been opened yet was still sold as new. Because I had never owned a more sophisticated vaporizer before, I asked for instructions pertaining to its proper use. While I was told of some of the more obvious features, the clerk did not give me a complete explanation of the various parts and about actual usage. After getting home I attempted to use the item, only to find out it wasnt really vaporizing at all since the item was causing combustion and the residue left was burnt and black instead of a golden to lighter brown and not burnt. I immediately called. The owner told me she could not take the item back nor did she want it back because it could not be re-sold. She was very rude over the phone and talked over me as well as being extremely unhelpful. She instructed me to contact the manufacturer. So I did. They werent rude however they werent much helpful nor did they take responsibility for an inferior product. Instead they told us they believed the combustion issue coukd be minimized by sending us a glass piece to be placed into the vaporizer. I never received the item. At this point I was upset and wanted a refund. I contacted my bank who promptly worked with me to refund my money under the circumstances. I was getting conflicting stories from the retailer and from my bank about returning the item. So I waited. Soon the retailer, Sunshine Smoke Shop called and demanded the item be returned. Her demeanor was threatening. I later went into the shop to make another purchase and at this time, the owner, a large boisterous woman followed after ne to m6 car and would not allow me to leave, saying she was going to call the police on me and that I had property of hers that I had not returned. I tried to explain to her that I was not under any impression that I owed her anything. She began calling me a liar and stood behind my car and physically blocked me from leaving. I told her to call the poluce because I had done nothing wrong. She finally moved her big body away from behind my car. I am all abiut 51 and 115lbs. While she appeared to be over 58 and her weight was big. After I got home and realized she h3ld me as a prisoner against my will and was confrontational. I called the police on her to file a complaint.
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Piero Leon
I bought my hookah from here last week and Ive been using it every night since then. Im even using it right now writing this review! The people here are great and friendly and I recommend even just stopping by to check out the place. I buy all my flavors here and they even know my order before I get to the counter! Keep up the great work guys!
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Josh Empey
I came in to by a new piece and was greeted by a very friendly lady behind the counter. She was very knowledgeable and attentive without being pushy. After 15 minutes she helped me pick out a thick but affordable hand pipe and I was on my way. Im extremely happy with my purchase and Ill definitely shop there again!
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Lori Hall
This place is great!!! The service is so warm and welcoming and the staff knowledgeable. I love the parrot and the bull dogs. So cute. Just went in today to buy a vape and they made sure I was comfortable with the product knowing how to fill charge and adjust the settings. Amazing.
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kat candie
Horrible took my $ I put a deposit on a bong and when I whent back to get it thy had no idea what I was talking about even with the receipt. . Plus never ancer the
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Z Just Z
Very Very NIce people. I bought some Vape juice last week and they were very helpful. Hookah and pipes are there thing
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Brandon Santos
The best smoke shop in the area . Nice people.Top quality stuff and good prices. Gave me a good deal
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La Shon Boyd
Great prices and very5friendly service