Jared The Galleria of Jewelry

Category:	Jewelry Store
Address:	1620 Arden Way, Sacramento, CA 95815, USA
Phone:	+1 916-567-0930
Site:	stores.jared.com
Rating:	2.4
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM

Location

Photos 24

Reviews 8

Patrick Justus

WOW im never going here again. the sales guy basically tried to kill any business before i got through the entryway. I was there to have my girlfriends pandora bracelet cleaned, a new charm for it, also wanted a link taken out of her rolex. Also wanted to look at a necklace i saw online with her birth stone zicron. first thing out of his mouth is that the cleaning cant be done today because they are busy, even though the place is dead with only one other customer walking around. he said it would be done on the 18th, which wasnt going to fly with me. then he said the birth stone i wanted is not normally carried in store. also told me the watch link removal would cost $37 which is crazy. i asked if he could check about the necklace and the cleaning and i would have the watch done elsewhere. we FINALLY got to get out of the entry of the store and went to go look at necklaces. i went with a different necklace with her other birth stone Tanzenite, which i had to ask for since he didnt think to offer. while checking out i said i was going to go up to the roseville jared to have the bracelet cleaned today, THEN he told me he would see what he could do. finally he offered to have it cleaned right then for me. i then bought another charm for it so earned him another sale. i guess he was just too lazy and judgemental on my looks thinking i dont have money to spend and didnt want to waste his time on me. love the look i got from him when i walked out and got into my brand new $60k benz parked right in front of the door! what an idiot, learn how to be a real salesman and never judge a book by its cover. never going in there again and will take my business to the roseville location where they treat you equal no matter what your wearing or look like. oh and i was just wearing my cargo shorts and t shirt so not like i was looking like a bum when i went in. the roseville location is better by far

A Private User

I dont want to be so mean to this store. It does seem that they do try and want to remain in your good graces. And yes, that does deserve some credit. However, if you want more than what they can offer - some complimentary water and convenient hours - I would AVOID, AVOID, AVOID this store. I fill with dread as I think on what they have done to me and my fiance. Each time we bring the ring in to be worked on (3 times - often due to an after effect of theirs), things just get worse. Just last weekend, I go in to pick up my ring which was in their care since after the last appt. another diamond had fallen out, and for some unknown reason the jeweler has resized my engagement ring two sizes too small! This was a ring that I had worn for months - that was my fiances mothers ring - that came from Turkey (where they are from) - that was, in short, irreplaceable. The employee I dealt with, Sabrina, never once said that it was Jareds mistake. Instead, she called it unfortunate, but explained that it was a simple mistake. I feel sick to my stomach every time I think about it. I will forever hate Jareds. I will never recommend them to anyone. They have destroyed a valuable piece of mine. They offered no satisfactory explanation or apology. They are, simply, the worst business I have ever dealt with.

rebecca vang

Went in and was getting my ring cleaned and inspected. As I walked in, it was already awkward...there wasnt anyone there to help. So I walked to the counter where you usually get your ring cleaned. A lady walks out the diamond inspection room like she didnt want to help. Walks up and greats me with a fake smile. She smiled like she was on drugs. The way she talked sounded like she was on drugs. As we walked to the jewl counters...I asked her if we could get my ring fixed from the previous time I was there. The ring wasnt rounded down it had some random edge popping out. She looking around smiling making me feel awkward and as if I was stupid. There there was this guy! Lamont! Who kept asking if I was being helped. He gave me a seductive look like he was just trying to talk to me. I told him someone was helping me. He then came around and asked a few times. And gave me a look like he wanted the D up his A**! Anyways. The lady took long and asked random questions. Finally get my things done. But shes just standing there. It was like talking to a ratchet girl at the gas station. Chewing gum looking around smiling creepily.

Selene Hale

This place is the worst. From the moment we walked in and they had no idea i had an appt, the jewelers that helped us were old fashioned fuddy duddys. They were pushy, rude, and acted like we werent going to ourchase anything. I needed a special setting for a diamond heirloom and the guy didnt seem to understand what i wanted, even after i showed him pics. He said he would order something for me to look at, and after 3 visits and about 3 weeks, he still wasnt getting it. I tried to explain and he just talked over me. So we said screw it and went to Shane Co. Go there!!!!! They were fantastic and totally got me, and inhad my engagement ring on my finger within 1 week!!! :)

Luis Vargas

Very poor hoping that when my sales rep gets to work today he can fix this problem. Went to the arden location and was told that my warranty had expired due to not bring in the ring for its 6 month check up. But if i pay for the repairs they will reinstate the warranty. Referred my friends here even after seeing all the negative post of this store. Remember consumers if we stick together , we can send this store a message. I will update what the out come is after i talk to my rep at 2pm. Thanks for reading.

Brian Crum

I have been going here for 5 years now and have had great experience every time we go in. This last time when we went in for inspection they cleaned all of our jewelry and inspected all of it too even if not purchased from their store. They found a loose Dimond on a ring from a different store where we had just come from for inspection of it. Great trade in options, and now we dont have to deal with Fred anymore. Highly recommend this location!

A Private User

I tried to return a wedding ring my fiance bought me. I had the receipt and returned it within 30 days of purchase. However, I was told I couldnt get a refund without her being present and signing a document. I only asked that they refund the ring back onto her credit card but they refused. The receipt even had my name on it and I could have shown them my ID but they still refused. I will never do business with them in the future

Brittney Alaniz

Purchased an engagement set last June paid over 90% cash & financed $1000 to build credit.....the first time experience was perfect. However everything since has been the absolute worst. My ring has been out for repairs for over 4 months, it came back repaired WRONG & was sent back. For the amount we paid I am completely & utterly disappointed, I WANT A REFUND FOR EVERY DIME! I will spend our hard earned money ELSEWHERE!