Category: | Optician |
Address: | 900 Pleasant Grove Blvd, Roseville, CA 95678, USA |
Phone: | +1 916-784-7813 |
Site: | walmart.com |
Rating: | 2.8 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Open 24 hours 12–3PM |
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LitBy Kristen
How this place stays open Ill never understand. They have the worst (slowest, most unknowledgeable) service Ive ever received anywhere! Everytime I call, they say they will have contacts waiting for me. I arrive and no one knows what Im talking about, cant find them. 25 min goes by, and then you get the bad news, you need a new appt. Sorry we told you to come in. Sorry, we cant sell you contacts. If you want an appt to see the DR, I need to call your insurance first to authorize you (which takes a MINIMUM of 25 min). If My kids or I have an appt, it takes a good 20 minutes before they can find any of us ON the schedule. Youll wait 40 min after the eye dr appt to even be given contacts. No one seems to communicate in there, no one seems to understand how to do their job. The manager is inept or these people wouldve been properly trained. Its an absolute nightmare!
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Irestorecars2
Well I got prescription glasses done at this facility and after the employees burned the frame twice and waited for 21days to get the glasses right did not happen and I try to return them because it was a lost cause,then when we face the person in charge she told us quote!I dont have any money to pay you back,it was $118 for the glasses and she proposed to wait until they get some cash coming in,an hour and a half later they got some butt no much to pay back,so after another 2hours nothing happen,and folks thats my story at vision center.
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robsoph77
My dog chewed up my daughters glasses and because we got the insurance, which was very affordable, they were replaced free of charge even though they were totally ruined and I know they had to make a whole new pair. The stafg was very nice and very helpful
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A Private User
This Wal-Mart has been closed for a long time already. No longer exists and all the shops around it are going down hill because theres no traffic there anymore.
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A Private User
Everywhere I look in Walmart. Everywhere I look in Walmart. Everywhere I look in Walmart. Everywhere I look in Walmart.
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Daniel Hughes
Friendly staff but aloof Doctor. This doctor acted like she was better than her patients.