Category: | Florist |
Address: | 10730 E Foothill Blvd, Rancho Cucamonga, CA 91730, USA |
Phone: | +1 909-948-9098 |
Site: | tommyaustinflowers.com |
Rating: | 4.8 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM 10AM–3PM |
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Al Mayer
Calling from CT on the morning of my Moms 92 birthday I was just hoping this florist I found on the Web was going to do a good job. BAM! They hit it out of the park! I called and got Liz, I couldnt have scripted it better! She understood my wishes exactly, was thorough, mentioned that were a family business. The icing on the cake for me was when I mentioned I was in CT and looked forward to seeing a picture of their work( I was expecting my dad to send me a photo) she shocked me by saying, is this your cell number I can text a photo of the display when its finished....Really? Is it still 2016? Outstanding customer service? DING, DING, DING! They win the prize! It was delivered that same morning and Mom was thrilled! It was stunning! Liz and the team at Tommy Austin, take a bow! Job well done!
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seth verseput
First time using this florist. I decided to use a local florist direct as opposed to the discount big flower websites where you dont know who will actually be sending your flowers. I was very impressed with Tommy Austin and will use for my future orders. The flowers actually looked exactly how they appeared in the photos on the website in fact they turned out better. I cant tell you how many times flowers are usually a disappointment and look nothing like the photos on websites. Not at this florist I really appreciate them making the flowers look like what Im buying and actually think they enhanced the flowers even more. This will now be my future florist and the wife is happy about it. Smell of flowers was incredible too
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Kate Kitts
Very terrible customer service. I am not in California and asked for a special request bouquet delivery to my best friends brothers funeral. I explained that we have been best friends since we were three years old and that her family means everything to me. All I asked was that they ask for her directly and give her a hug and say that it was from me and that I was sorry that I could not be there. They did not tell me that they could not honor my request until after I paid for the flowers. I should eventually get a refund I believe. Archibald Flowers was able to assist with my special request - if you need something a little extra, go there.
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Michelle Day
Liz is the BEST!! I was going to do the flowers for my own wedding and I went in her shop just to see what I was missing by having a vendor do the work. I am so grateful I did! I told Liz what my price range was and she worked with me to make our wedding day beautiful. I asked her to help customize my husbands boutonniere and she did great! He really liked the surprise fishing lure added to his rose. Liz made me feel comfortable because she was great with correspondence. Her flowers are BEAUTIFUL and some of the arrangements have lasted 2 weeks!! My bridal bouquet smelt AMAZING!!
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Kassandra Kaiser
For the last 3 years, Tommy Austin Florist has not only provided my class with white carnations for our science project, but they have donated these free of charge simply because they want to support education. The flowers look great during our 2 week experiment, and then we are able to send the flowers home with the kids afterwards so they can continue to enjoy them (plus a touch of food coloring). Thank you Tommy Austin for helping my students learn with your beautiful flowers!
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Reny and Ally
I absolutely love this flower shop, the arrangements are always beautiful. When asked upon request, they always provide a unique arrangement. I am always amazed about how accommodating they are and how friendly they are over the phone. One time for my cousins birthday they made her a cute and personalized candy arrangement, it was perfect. They are great for custom request.
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Stephanie Jordan
Out of all floral arrangements Ive seen, none of them have been as good as the arrangements they created for my wedding. They were absolutely beautiful and unique. Thank you guys for your creative talent, and I will recommend you guys to everyone. You guys are definitely the #1 florist in all of Rancho Cucamonga. Thank for the beautiful flowers.
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Abdulaziz Alrassi
I was going to go to Archibald Flowers but then I saw the reviews here and yelp on how great this place is and Im glad I did. Got a pretty bouquet for my sisters graduation ceremony. They really take care of you if youre not familiar with flowers. Wonderful experience
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Bart Kennedy
What a great experience with this florist. They SAVED ME! Had a major problem with an "online" florist. I called Tommy Austin and the sales lady was VERY friendly, helpful, and accommodating! Very fast service and QUALITY flowers! Glad to be a new and future customer!
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Steve Weakley
Exceptional! Highly recommended. I wanted to get a 3 year anniversary gift for my wife and of course I waited until the last minute. No problem-I received a beautiful flower arrangement and my wife was extremely happy! Thanks
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Andy morales
Tommy Austin has amazing Customer Service! They Take good Care Of You & Do Their Best To Give you What Your Looking For! Definitely Will Be Coming Back For More!!!! I Was Very Satified With The Arrangement That I Bought!!
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brenton ross
Seriously place is awesome. Guy inside made some flowers for my gf in like 2 min that looked better than any flowers I have previously bought. Even if its a little out of the way its worth the trip for awesome service.
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Sandy Salcido
I walked into Florist today and WOW!! It looks Fantastic. This is not the place I remember. Then I found out new ownership!! Looking forward to having a local non-franchise florist.
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Anthony Uslu
Best Florist in the area. Came in looking for a simple arrangement and left with a beautiful bouquet while spending less than what I planned. Cant ask for anything better.
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henry enriquez
Tommy Austin has the most beautiful flowers in inland empire. Fantasic service. They made a really gorgeous arrangement for my girlfriend. Would recommend to anyone.
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Scott Stacy
Absolutely beautiful work by liz and her staff. She made me an incredible arrangement that my girlfriend absolutely loved! You will not be disappointed. Amazing work!
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Stevo Reed
Wonderful people, the family owned and operated shop gives a very personal touch to your arrangement (Thankz Liz), also Thank Michael for the speedy delivery..!!
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michael pacheco
They made a last-minute over the phone Beautiful mothers day flowers and delivery With in an hour...... Very helpful and friendly staff
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claire guevreyan
Beautiful flowers and amazing service! The flowers are fresh and last for a good amount of time .. love this place !
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alfred madera
I am so happy with this flower shop. We have been coming here for years now. Great customer service.
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Vaughn Dent
They made a great arrangement for my grandmas birthday. She loves them!
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Ed Marquez
Very friendly and great flowers!!!!