CVS

Reviews 14

M.

M. D. Wolowodiuk

Worst customer service. Always waited from a half hour to two hours. Gladys refused my medication based on her mistrust after ive been there for a year. And then continued to spout out medical advice as if i didnt have a doctor. This was after I was told by the previous pharmacist on duty there was no issue, after he told my doctor he would fill it, after it was filled at 10 20 at night wen they recieved the order during business hours when it could have been resolved or my doctor could have called another pharmacy. Luckily california coded its moral and ethic guideline violations in 2006, one of those rare states that has. And should this not be resolved by the pharmacy management in a timely fashion. I can have my lawyer fix it for them. And if this happened to anyone else, (refusal to refill)...they are liable to all health issues that occur after. The fact that a third party came between me and my doctor, had the gaul to give me medical advice, and then give me a 1 800 number to complain to about (i work in customer service i know what those numbers are), upsets me. What makes it worse is that it effects my health and well-being, what makes it worse than that. No one cared who was supposed to in the pharmacy, least of all Gladys. Jerry, store manager, great guy, tried helping. While I appreciate she feels obligated to not refill prescriptions early, there is a line. She crossed it. This is why we pay taxes though, so I can file against her, and hope a citation is made, simply so she learns to not protect her job - act like she went to medical school - over somebodies health, which consequently, in my opinion - just as an average human - should in fact, be her job. Knowing she gave me what I need to continue living well, not being the DEA. We have police for that. NEVER EVER EVER COME HERE: go to any other CVS in the area. Any other pharmacy. Ive had several problems with this one, but this final straw broke the camel. Never on time. Several times incorrectly filled. Lines last 20 minutes even if your prescription is ready because they forgot they work in a service industry in this store.

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Ty Bapp

A magority of the staff there have very unpolite attitudes and rarely if ever want to go the extra mile to help out there customers which in my opinion why work yhere if your so darn unhappy there day in and day out. And the store manager a bald white guy which i forgot his name I want to say Peter or Paul but not 100 percent sure has a straight God complex and seems to get off on trying to tell customers what they can and cant do to his own benefit even if that customer has been nothing but polite so i prefer shopping there in the evening when his negative and fake attitude is not on the clock and the night shift seems to be alot more helpful and polite.

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Loree Gaskill

I like the convenience of the store being open 24/7. Granted, if one attempts to use the pharmacy during normal working hours, they take forever, but if you can go late at night or early in the morning, wait time is less than 10 minutes. The pharmacy techs are knoweledgeable and friendly, and the other store clerks are very helpful. We live practically within walking distance of the CVS at Haven and Towne Center, but those people are rude, discourteous, and very unhelpful. Their pharmacy is a joke! We would much rather drive the five miles to the Kenyon Way store.

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Stacie Slsttery

Was told to come back in another hour after I already waited an hour cause my prescription wasnt ready. I gave them ten hours (the whole night cause I just decided Ill pick it up in the morning) and it still wasnt ready. Not only that, they were out of one of my meds and now I have to drive up there for the third time in one day to get the rest of my prescription -____- seriously they need to have more people working there if its gonna be a 24 hour pharmacy. Would recommend any other pharmacy than this one.

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John Bell

I have been going here for years and I must say that they have always been polite and professional. I got to the pharmacy a lot They are always fast and is your ask for advice they always take the time to help you. Also they will tell you about specials tonight I got a extra bottle free on my purchase thanks to the wonderful cashier.

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Kelly Herrman

Pharmacy is horrible. Minimum wait for medicine is 30mins. If your Dr sends a prescription call ahead so they will fill it. Lines are usually long and they are very slow. Rarely fill meds by requested time. They also tend to not receive or check online refill requests. Be prepared to wait if you go here.

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Devale Howard

They are always expeditious and detailed and dont mind mind delaying with you to answer questions. I never have to wait beyond the choice they provide to come back at a specific time our wait up to 20 mins real-time. Very courteous group!

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MI

Minooo o

They dont have priorities, wasting time for no reason. It is standard 1 hour waiting time, even if they will bring eye drops on the shelf behind them!!! They are NOT PROFESSIONAL AT ALL

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Chris Sexton

As a vendor working in CVS stores this is a really nice store. I enjoy the staff they are friendly and knowledgeable. I highly recommend shopping in this location.

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Paul Molina

This is one of the fastest CVS Pharmacies that I have picked up a prescription at. The pharmacist worked very quickly and answered all the questions that I had.

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Sarah Asuncion

SO HARD TO FIND ENFAMIL PROSOBEE IN LIQUID. NEEDED THIS @ 1 IN THE MORNING SO GLAD THAT CVS IS OPEN 24HRS AND CARRIED IT!

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Jovani Mann

Employee here are very lazy. Most of the time I found lottery machine is stuck with money and no one there to fix it.

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Shaun Radford

Appreciate 24 gr service, but poor customer service in the pharmacy. A thee person line can take up to 30 minutes

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Martha Conatzer

Bad customer servive. " Irene" is rude and unpr

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