Category: | Pharmacy |
Address: | 777 E Colorado Blvd, Pasadena, CA 91101, USA |
Phone: | +1 626-795-5472 |
Site: | cvs.com |
Rating: | 3.7 |
Working: | 9AM–5PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–6PM 9AM–6PM |
A
A Private User
This is an issue regarding mislabeled items. The first time, I wanted to buy tab dividers for my notebook binder (as I am a teacher and like to stay organized). I am a conscientious consumer and so, of course, I checked the prices. When I went to the register, the items rang up a couple of dollars higher than the price marked underneath the item and the cashier would not honor the price. I left without the items. The second time I tried to buy dividers, I was even more careful about choosing dividers with a correct price - I even checked the bar code numbers with the price label. But, when I got to the register, these other dividers rang up at higher price again. The cashier waited while I had to go back to the item, take a picture of the item with its corresponding price label with my cell phone, and then came back to show the cashier that the price was ringing up incorrectly. Only then would he honor the price. Then, the third time, today, I had to buy batteries for teaching purposes and I saw a sale sign that showed $1 off the item. But because of my previous experiences and not wanting to have to go to the register just to have to come back to take a picture of the price label, I took a picture right away just in case the item was rung up with an incorrect price. As I continued to shop, I noticed that the same batteries I was purchasing were at another area of the store and were marked at a higher price, even higher than the original price shown on the sale tag I had just taken a picture of. This made me even more nervous about approaching the register because of the inconsistencies. Lo and behold, the item rung up with a higher price again and I had to show the cashier the bright red sale sign with the printed name of the item as well as the advertised price in order to get the right price. Fortunately, this time, I saved time because I had already taken the picture instead of having to walk back, take the picture and then show the cashier. This is absolutely ridiculous to me that this has happened to me multiple times and that it has happened every single one of my last three visits, all at this particular store. Target prides itself on being a low-cost store where you can get nearly everything on your shopping list. But it infuriates me that, especially in this economy, that, had I not been a conscientious shopper, Target is not acting honorably in its advertised prices as well as its proper labeling of prices in-store. The fact that I have to take pictures of the items with their corresponding prices and have to check the bar code labels every time I pick up an item at the store is starting to not be worth my loyalty and happiness with the company. We, as consumers, trust that your stores act honorably and respectfully. Lately, I have realized that this particular Target, and maybe many others, are not so trustworthy. Id hate to turn my back on Target so I hope that this stores managers, as well as others, can find the ability to organize their store and their prices appropriately so that the consumers can trust that the labeled prices match the prices at the register. Ive been very happy with this store until these past few experiences so I hope they can change soon.
AA
Aaron Torres
Yes, I know its Target, so a lot of people want to trash on it... but I love the place. Is it perfect? No, but at this specific location, the only thing I can really complain about is the parking lot, which almost always seems to be filled. Then again, given that youve got to pay to park pretty much everywhere else on Colorado, its not the worst thing either. Otherwise, I love this place. I bought most of my furniture there (unfortunately, youve got to assemble yourself) and also buy all my groceries there too. People dont realize what great bargains you can get on cereal, fresh produce, bread, milk, you name. Basically whatever you need theyve got there. Overall, I recommend this to anyone, especially those like myself who are on a tight budget!
ME
Melanie Ho Erb
To the store manager, I come to this target often. Your employees are often either talking to each other or hiding in aisles or in the corner to avoid work. I see this every time that I am in the store. It has created a very lazy work culture which definitely impacts us as customers. Just thought you should know.
A
A Private User
i do agree with brian, i wouldnt call them i was on hold for over 10 min so i hung up and came in. once i was in the store i was given the attention i needed. i had a store associate help me look for the item i needed and they did. i gave them a second chance and was satisfied you should too.
BR
Brian Kropff
I was on hold for ten minutes before I hung up and called back just to be put on hold again, and all I wanted was to know if they had a DVD. The only reason I gave this place one star was because I cannot give zero stars. It kinda sucked.
AN
Angela Sun
Long line only one check out. Staffs just walked by and avoided opening another line.
JE
Jesus Ochoa
My.brother work there juan ochoa
BR
Brian Webb A.W.C.
Great customer service
TI
Timothy Davis Jr
Great store and workers