Category: | Ice Cream Shop |
Address: | 73131 Country Club Dr C1, Palm Desert, CA 92260, USA |
Phone: | +1 760-776-8898 |
Site: | creamistry.com |
Rating: | 4.2 |
Working: | 12–10PM 12–10PM 12–10PM 12–10PM 12–11PM 12–11PM 12–9PM |
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Bree Robarge
I was on vacation while visiting this location in April and left my sunglasses. After I realized that my sunglasses had been left at this location, I called to see if there was any way I could retrieve them back without having to drive 3.5 hours one way to get the sunglasses. I talked to a young gentleman and explained the situation, even offered to pay postage for them to send the sunglasses back to me. The only response from the Creamistry worker was, "Maam this is an ice cream shop not a Fed Ex". I asked to speak with a manager or the owner and he said that would not be possible. Poor customer service, there are plenty of other ice cream shops where customer are treated with respect and not ignored. Would not recommend to this ice cream shop.
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Jarrod Kailef
This place is certainly flashy, and very interesting to eat at due to the novelty and interesting visual effects that you get. They change fresh cream into ice cream right in front of you using liquid nitrogen, which is something that you just dont get to see every day. However in the final analysis, the ice cream is just ice cream. So when you eat it, its not significantly better than ice cream that you would get anywhere else, and its very expensive to boot. So, worth going at least once for the experience, but after that stick to Ben and Jerrys!
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Jessica S
Great customer service! We were greeted as soon as we walked in. The guys at the front recommended some flavors and were genuinely helpful! The ice cream is pricey but definitely worth it!! Youre essentially paying for the gimmick but keep in mind liquid nitrogen isnt exactly cheap. The ice cream itself was very flavorful and creamy. Would highly recommend! :)
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Maritza Hernandez
First time and definitely last time coming to this place. We waited 2 HOURS for two single scoop icecreams. This place had great reviews so we decided to try it out and wait, hoping the icecream was worth the 2 hours. The cashier "forgot" to place our order. Worst experience, this icecream was not worth it.
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Annetta Garrett
Didnt get the opportunity to see what the fanfarecold stone the ingredients was thrown in before I can see "the magic". Young lady wasnt very responsive (Was she dead?personality was...) and didnt smile after I spoke. Will not return. Bad Customer service. Will stick to coldstone.
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Different choices of ice cream base (you can make it organic for an additional $1.50.) We got the "Birthday Cake" with milk base ice cream. Its rich and creamy, but not overly sweet. The double scoop bowl we got was $8.50. A bit on the pricey side, but worth the price.
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claudia osorio
BEST ice scream place there is in town ! they have so many different combinations & options! it is a little on the pricy side but it is so worth it ! they also have a rewards program where you acrue points for each visit and you get rewarded ! great customer service !
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Jeri Lee Hall
I asked the girl for certain toppings as I wanted one like a hot fudge sundae and she never put the toppings on that i ordered i should of double checked before walking off. Pretty bummed especially for the cost.
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Barry Kane
So good! A little unsure about this "new" ice cream but after throwing caution to the wind, we took some friends with kids out for an afternoon treat. The cotton candy was a hit. Very clean and great service.
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Matt Peppes
This was my first time having ice cream prepared with liquid nitrogen and it was absolutely amazing! It was real smooth and very cool to watch them make it all in front of you.
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Katherine Keady
We were greeted very well and different options were explained clearly. Ice cream is on the pricey side, but you definitely get what you pay for. Texture and flavor is awesome!
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Joe Dean
Great environment! Estaban and his team were the best. I deliver packages to them and they deliver genuine smiles, and goodies. Great store!!
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Hilda Ruvalcaba
Very dissatisfied very expensive long time waiting no nice customer service no wifi for customers enough razon for dont go more.
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Cesar Beltran
Great place and awesome ice cream. Very thick and doesnt melt quickly. The process in making the ice cream is pretty cool to see.
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Ivy Phillips
Great texture and flavor of sorbet but the regular primium texture was slimy and weird. Fun to see nitrogen though
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Robert Domines
Pricey, no doubt yummy though.. $6 for the regular.. Try the magnolia ice cream from the grocery stores
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David Hirschfield
POOR CUSTOMER SERVICE ! They should tell you when you place your order its a 25 minute wait !
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Christopher Keuilian
Excellent flavor and despite being crowded, service was speedy and each order was correct.
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Marielle Andrus
Super fun for kids! Ice Cream is really good but its expensive. $12+ for 2 scoops...
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Parker Smith
It was abundant and delightful you are able to make your own combinations
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Alex Carrera
The ice cream options are amazing but the customer service is lacking.
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Darla Wittmier
This ice cream is so good. Very creamy. A bit pricey but oh so good.
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John Teed
Different idea. Wasnt my favorite Ice Cream but it was pretty good!
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Danny Robbins
nice options for custom liquid nitrogen ice cream =)
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M. Javier Silva
CHOCOLATE COMBUSTION!!! Ultimate in "chocolaticity".
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Brenda Uytiepo
Ice cream made in front of you, taste really good
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Nicole Smith
Mmm the Capitan Crunch with m&ms was delicious
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Cori Batten
Numerous Delicious choices for any tastes
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Nidal Alkafarna
The nutella banana one was delightful!
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Tom salinas
Great place to take the grandkids!
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Jose Fernandez
Great ice cream & customer service
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Ray yacub
Always cop the captain breakfast.
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Daniel Bell
Yummy, creamy ice cream
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Darren Hughes
DELICIOUS ICE CREAM!!!!
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Tom Chen
Too expensive
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Jason Seitz
Soooo good.
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Pixieaire Rizzi
AWESOME
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Bentley Pagan
Great