Category: | Cell Phone Store |
Address: | 140 Vintage Way, Novato, CA 94945, USA |
Phone: | +1 415-898-5555 |
Site: | att.com |
Rating: | 3.7 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–8PM 10AM–7PM |
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Alfonso Moresi
Absolutely terrible experience. Purchased a new phone and plan and drove 20 miles to pick up the phone and it was not there and no one returned my calls. Phone finally shows up but they did not call me to tell me it was in but I took a chance and drove the 20 miles. The phone had a problem with app sign in and they could not fix it and said they would replace the phone, again no call to say the new phone was in and because of frustration I went to the Apple store in SF which was another hour out of my way and they fixed it in 5 minutes. Total of four trips there and one to the Apple store to fix a minor problem . Do not go here to get a phone.
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Princesse BWIZA
Tommie provided us with an excellent customer service and he made the time we spent there fun! unfortunately, they dont tell you anything about how much you will pay until you get your first bill and the amount on it is three times the amount you expected.
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francis sameon
Went in to get micro sim for new phone. Walked in and Zac introduced himself right away. He took care of me and sent me on my way no problem.
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henry n
Brad is awesome. Go to him when you need to sign up for tv or internet for att, he does it right with a positive attitude.
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Alicia Castro
Very good service. Tommie was very persuasive!
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Indra Sotomayor
Sell not help. staff on phones
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Paul McGehee
Jeremy Melsh is the best