Budget Car Sales and Rental Of Norwalk

Category:	Used Car Dealer
Address:	12541 Rosecrans Ave, Norwalk, CA 90650, USA
Phone:	+1 562-407-2800
Site:	budgetnorwalk.com
Rating:	4.6
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–6PM 10AM–5PM

Location

Photos 24

Reviews 6

ctanikob

The salesmen were very friendly, I will give them that. But they gave me absolutely no info on how to work my high tech car. We test drove it but there was no tutorial on its specs. For example, they didn’t give me the digital code to unlock the door so I had to Google how to reset it. I was unaware I could lock it by just tapping the top of the handle, and apparently I need an SD card to operate my navigation system, etc. This would have been nice to know before purchasing, but thank God for Google! I also received mismatched keys, one Lincoln and one Ford. I purchased a Lincoln so therefore, I would expect both keys to illustrate as such. When I inquired about it, I was told I could probably find one on eBay… that discouraged me from even mentioning the missing navigation SD card (which I just found out I can purchase a replacement from Lincoln’s website). Why ask the dealer when you can get it from eBay, right? Overall the staff was nice, if this review was solely based on just that, they would have received a better rating. I do love my vehicle, but based on this experience, this is definitely my first and last time purchasing from this type of dealership. I would rather buy directly from the manufacturing dealership. Overall the staff was very friendly, they were just uneducated or failed to inform me about the details of the car I purchased.

Jeff Rowan

I have had a 2000 Jeep Wrangler since 2005 and when I sold it I had a hard time wanting a new car. I searched all over for what I wanted and I decided on a 2014 Ford Fusion. I saw a black one on autotrader and it was at this location. I called and spoke to Phil who was very helpful. He told me to come down as fast I can because a lot of people were calling about it. When I got there the car was unfortunately being rented out. Robert showed me a silver one and let me test drive it, he was super helpful and not pushy at all. He gave me any options i could get and never tried to force me into anything i didnt want. He spoke with Phil and they were able to get the black one back and put it in hold for me. After a couple hours for the car to arrive they cleaned it and got it ready for me. The price was such a good deal I never thought I would get such a nice (close to brand new) car at only 18k miles on it. Paperwork took a few minutes and I got the keys. The car was a little dirty still for being cleaned but i cant complain. Only thing is there was a broken lighter stuffed in the rear middle arm rest. So far I am waiting to drive a full tank to see the mpg as it feels i am getting less than advertised. Thanks Budget of Norwalk I really appreciate the great service and helping me get a car that i see being a part of my family for many years

Dylan Salisbury

After searching for a good car at a reasonable price for over five weeks, I found a 2015 Toyota Corolla in mint condition at this location. I had dealt with quite a few dealers trying to pull a fast one over me at seperate locations so I was leery of going to another dealer at all (debating whether I should go by private owner instead) by the point that I saw this car. After talking to salesman Robert Ortiz over the phone about the car, I could tell right away that he wasnt out to scam me. He knew that the car would sell itself and instead of pressuring me or constantly assuring me that he was going to get me the best deal he kindly answered all the questions I asked him and told me that he could work around my schedule to test drive the car. When I got to the lot, everything was exactly how he had said it would be. This dealership is a very straight forward dealership that is looking to help you with your purchase and after your purchase (they have helped me with the few questions Ive had after the purchase), and kindly welcomed me into their "family". Robert Ortiz is a fantastic salesperson who will help anyone who is looking for a car, regardless of their specific needs or questions. He is honest and upright and helped me with all that I needed. Thanks Budget!

Tony Eckelberger

I waited over 2 weeks to write my review so as not to be influenced by immediate knee jerk reaction emotions. Firstly, I called the day before and set up an appointment. The Budget reps also KNEW for CERTAIN that I was coming from 2 hours away. When I got there I was able to test drive the vehicle and I wanted it. Budget already knew I was going to pay cash and DID NOT NEED TO BE FINANCED. Also, I told them they had 1 shot to gain my business and that was it. They were completely inflexible and I left after 20 minutes and drove back to San Diego. Of course before I left they used the obligatory" You drove all this way and youre going to let $450 difference keep you from going home with the car you drove here for?" That sales "style" may work on naive individuals but not people with purchasing power and no need to be financed through them. Budget did try calling me a couple of times since then and I believe 4 emails too. In none of the correspondences did they offer any reduction in price or anything else to make me return. My personal advice is this : If you have your financial ducks in a row, AVOID this place at all costs. I GUARANTEE this place will not be there in a couple of years to support you on your purchase.

A Private User

After looking for almost a year for a 2011 Edge Limited that I knew from the moment I test drove it at another dealership it was the next car for me. I searched online, made plenty of calls to other dealerships but after speaking with Cole who then turned me over to Phil and he taking the time to listen to what I wanted in my vehicle, I immediately felt this was the right car just over the phone! I didnt feel pressured and sensed Phils experience and ability was genuine. Phil truly did make this process extremely painless. I was unable to come view the vehicle in person at the dealership and he kindly had Cole drive the vehicle to me! After a minor issue with the key was remedied, graciously Phil and Cole with no questions brought the vehicle back to me the very next day. I wrote the check, signed a few papers and the beautiful vehicle stayed in my driveway. I have to say now 48 hours later I am still giddy about all the things this baby can do and I feel very safe. Thank you guys, great job for making this really a great experience that I could not have done with you both!

Gina Cole

I have been diligently looking for a new car for several months. I finally knew the car I wanted, a pre-owned Hyundai ElantraGT with all of the bells and whistles possible. I went to the dealerships to get the warranty but the prices were higher than I thought they should be and most of the salespeople were high-pressure, ready to start the negotiation game. Then I found Budget Car Sales with the exact car I wanted. It was NOT previously a rental car but a one owner personal lease car. And they had a great selection of clean cars that I would have considered looking at from all the manufacturers. But since they had the car I wanted with a no haggle low price (far less than anyone else) and the car was in perfect condition with the new car warranty. I talked with several people there but it was Robert who really went out of his way to make sure I was happy. And I am! I highly recommend that anyone looking for any pre-owned car should definitely check them out!