Office Depot

Reviews 7

A

A Private User

Very bad experience last night trying to order a chair. Stood in line for about 10 mins, waiting for service; then, a nice young man tried to help me but he didnt know how to place the order and asked the night manager Dawn to assist me. She started walking with me over to the copy center to help me but saw another customer at the end of the line and told me that she wanted to help him first (even though I had been first in line). I stood at the copy center for another 20 mins without help, without even an acknowledgment. All of the customers who had been in line had been helped and were gone. Finally, the nice young man came along again and helped me, with the assistance of someone else. The night manager was still helping the man she "dumped me" for! I lost about 40 mins of life waiting to be helped and subjected to being treated rudely and with a great absence of customer care or service, specifically by Dawn. I called the manager Trey this morning to complain and was told that Dawn was trying to do two jobs last night and she had the best day ever working with the technology department. Unfortunately, what Trey might be overlooking is that Dawns rudeness, unprofessionalism, and poor customer service may have lost them a customer and if it continues, will undoubtedly lose them even more customers. Customers should be valued, not treated like second class citizens.

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RO

Ron Robertson

Lots of variety in office and school products. U can get just about anything here. Good service, prices are just a bit higher than that other office store in town.

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RU

Ruby Wight

Very convenient and with great customer service people.

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KY

Kyle Goleno

Has a limited amount of products.

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SC

scott warn

Good place for supplys

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JE

jessica loney

organizational skills

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GW

Gwendolyn Giblin

as expected

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