Category: | Furniture Store |
Address: | 2299 Alameda St, San Francisco, CA 94103, USA |
Phone: | +1 415-431-8100 |
Site: | eq3.com |
Rating: | 4.2 |
Working: | 10AM–6PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 11AM–5PM |
MA
Marija Djordjevic
The worst sleeper sofa we ever had! I am not pleased with the quality of this sleeper sofa and will make sure in the future not to buy their product. It speaks for itself for whoever sees it as well. Our previous sofa that was leather, white and much cheaper stayed for 3 years without any prints on it. Versus EQ3 sofa that the moment we got it broke (5min after they brought it into our place wires popped up) and on the top of it anywhere you apply more pressure we get the print in the leather. Their furniture sucks big time and is not family friendly in any way. Seems more for the museum then everyday use. For the money I paid for it I am very much disappointed, but the lesson is learned. Well never again be their customers. The customer service said:"As per our warranty, we do not cover products deemed to have been misused or products that are in a condition resulting from unusual usage. Standing, kneeling, or jumping on the sleeper are all forms of misuse. Our warranty also states to not allow children to play on mechanized furniture or operate mechanisms, to not stand on chairs/seats, and to not sit on product arms." I was laughing reading it. Why on the Earth we need the peace of furniture where we need to put restrictions on living our life. If I knew all of this prior to buying this worthless sofa-this would not happen. I just imagine measuring the weight of our guests and reading them conditions of sitting since if they put more weight on their but, my sofa will suffer. The more ironic thing is that the bad leather dents are even on the inside of the sofa armrests where we do not touch ever. My guess would be (since we just got it recently) that its not supposed to be carried to peoples houses at all because carrying leaves the dents on the sides of the armrest. I think the safest way of preserving sofa is not to sit on it or touch it, but just leave it in the store. I hope this will help on saving some money for any of you who is reading this lines.
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Sally Zhao
This place has great pieces at affordable prices. I love the design of the space - and I really like the quality of all the different pieces in here. Specifically, I was looking for couches, and they have a wide selection of different styles as well as different sizes. I really like how attentive each of the sales staff is to your needs, and they also have a designer who can come to your house and advise (for free!)
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Ravneet Mavi
Moderately priced, friendly staff, paid street parking. Chic, uncluttered, spacious layout. Contemporary collection, limited inventory but you may still find one or two beautiful pieces here.
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Wendy L. Chang
Love shopping at EQ3. Friendly staffs and good selection of furnatures and home accessory. Got some nice pillows for my couch.
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Damon Guidry
Helpful staff, beautiful showroom. They have a nice selection of Herman Miller furniture here.
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Julianna Roen
Nice household items at a very reasonable price compared to most furniture stores in the area.
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Quentin SERVAIS-LAVAL
Large space, good design, all made in Canada, some items are overpriced
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Tiffany Taylor
Amazing, super friendly staff. I wanted to buy everything!
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Christian Sonntag
Nice design, but the quality of the furniture is sub par.
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Paul David Hagner
But most my furniture here. Great customer service.
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Andrew Moon
Great space and very friendly, helpful staff.
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Kenneth Ho
Helpful and honest.