Category: | Grocery Store |
Address: | 25105 Marguerite Pkwy, Mission Viejo, CA 92691, USA |
Phone: | +1 949-830-3066 |
Site: | ralphs.com |
Rating: | 4 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–11PM |
CA
Carissa Savant
Be very careful of this location, their safety standards are not up to par! I was shopping here on April 9th and buying beer for my husband. A 12 pack of Pacifico was not sealed correctly and broke open while I grabbed it off of the shelf to put it into my cart. All 12 beers fell out and shattered on my foot and the floor, slicing open my big toe. The management was immediately concerned, but has recently proven unhelpful. That same day, I immediately went to urgent care and received four stitches in my toe. I have attempted to contact the manager (Roman) at this Ralphs location and Kroger customer care to no avail. I now have medical bills this organization has not been willing to pay, nor have they been willing to connect with me to discuss my case. This seems to be a classic case of the big company ignoring the little person. Its very disappointing but it seems to be the runaround that we all get these days. I am simply looking for reimbursement of the $400 (do they not have insurance?) in medical bills that I have incurred because of their negligence. Unfortunately, I have been offered no solution after numerous attempts with Kroger customer care, and Roman at this specific location will not do anything. I will never be shopping here again and neither should you.
DC
DC Dustry
Its close to where I live. Thats the upside. And their meat and dairy are always very cold, so props there as well. But the service is mediocre at best, and the store itself is just, well, meh. Whenever I go in there, I always see the store manager doing entry level merchandising. Perhaps if he spent more time working with the staff, the overall vibe of the store would improve. If Stater Bros opened up in the old Haggen location, they would absolutely demolish this Ralphs.
MA
Marie Castelo
I wish this Ralphs had a larger selection of Asian and Mexican ingredients. They need to carry yakisoba (the good kind) and dried chiles. With so many Mexican Americans in the area, youd think Ralphs would be smart to cater to the cooking needs of the demographic. Oh and jump on the craft beer bandwagon already! Keep up neighborhood Ralphs!
KE
Kelly Mars
Ive tried this store, by my house, about 8 or 9 times. It has been my experience each time that the service is unfriendly at best to downright rude. Ive been going to the Ralphs in Laguna Hills on Alicia, which is 3x further, but very nice and with the nicest people working there.
CH
Chris Kane
A great Ralphs location in the area. Always very clean, well organized, and full of friendly and knowledgable employees to help. Chuck in seafood rocks! Parking can get a rough full at times, but the lot is bigger than it looks.
LI
LIz Steinworth
its nice that its open till 1am, but its kind of awkward shopping late because they pull shades down over all the produce, meat and cheeses.. so in order to shop you have to pull up a shade just to peek in to see whats there..
JO
jonathan garcia
i think it was the manager but he almost ran me over in the store i said something and the guy ignored me but whatever i just know i shouldnt have move when he was about to run into me
PA
Patty Witowski
Store is always well stocked. Nice variety of Organic products. Well informed and courteous staff
BO
Bob Shetland
A convenient location for us; just down the hill from where we live. Prices are reasonable here too.
SE
Sean Wilson
Best selection of Quorn products in the area and they are almost always on sale or steep sale.
BR
Bri Thomas
Dirty and often under stocked. But it has late hours so its worth it if youre in a pinch
JI
Jim Kirkham
The checker surprised me when he said I can get a free pint of Ben & Jerrys ice cream.
JO
Joseph Lamorie
Definitely one of the best Ralphs around but its still a Ralphs not my favorite store
JA
Jared Dayton
One thing i like about this ralphs in particular is the cart return spots. Classy!
DA
Darek Erspamer
Always have what I need. Not stellar service but nothing to complain about either.
MA
Margaret Swanson
Beware of Patricia the manager, she is very unprofessional and rude towards guests
DA
david reynolds
Best prices around. Meat department has really nice people. I love this place
SK
Sky Phillips
.... you want me to rate a grocery store? ummm...they sell nice looking food
AL
Alex Varasteh
This is the closest grocery store to me and Ill stop by for quick pick ups
MA
Mark Thistlewaite
Small store, limited amount of groceries, to much non-grocery merchandise.
MO
Monica west
Poor selection of produce, limited bakery, slow deli service, poor service
CO
cody lacroix
Has the products I buy and the employees are very friendly and helpful.
JA
James Garner
A good Ralphs store, its just to damn cold in there all the time....
KR
Kristen Knecht
Great prices for Ralphs club members, and its free to be a member.
DE
Devin Bunch
Good neighbor grocery store with fresh made sushi that is tasty.
FR
Francisco Castelo
Good selection, Two red box kiosks, and the deli is really good.
JA
Janet Sanders
I like this store everything easy to find and friendly workers
TO
Tom Sippl
OK but low quality vs. Albertsons on Alicia and Olympiad,MV.
MA
Matthew LaHatt
Smaller than a normal store for this area. Good selection.
MA
Matt Jew
Local neighborhood supermarket. Carries organic food.
CA
Carlos Falcon
Kool
JO
Joe Dickson
Bakery better here than most grocery stores.
NI
Nickolas Alvarado
Rather small Ralphs but in a convenient spot.
PO
Pouyan Fatemi
just like any other ralphs. easy check out.
LU
Luc C
Everyone is always helpful and friendly
MI
Michele Diamond
Awesome organic selection in every aisle!
DR
Drew Hahn
Clean, easy to navigate, friendly staff
GI
Gina J
Small town feel. Clean and nice staff
AM
Amin Parva
It is a very big one full of choices
CO
Cody Clarke
Usually has the best deals for food
AA
Aaron Willis
The self-checkout aisles are great!
SA
Sammy Roberts
Good amount of options, nice people
PA
Patrick Moran
Nice selection. A little expensive.
NA
Narcis Dragan
They are one of the best Groceries
RO
Robert Blessing
Clean reasonable grocery shopping
JE
Jeff Hunt
Their meat selection is very poor
MI
Mike Chauffeur
Everyone is always very helpful
JO
Josh Helling
Great selection of fine items
DO
Douglas Neil Crawford
Standard big ol grocery store
BR
Brandon Maxwell
They have everything I need.
AL
Alex McCool
Busy but good selection
IA
Ian Board
Good basic supermarket
DA
David Feng
Good customer service.
NA
Nathan Buckley
Standard grocery store
TO
Tony Meyer
Clean and good prices
ST
Steve Foster
Convenient and clean.
MD
MD F
Love this Ralphs.
C0
c00lc321
Easy to get to
CH
Chris Sarner
Decent sushi
MA
Manny Ramos
Little price
A
A Private User
Nice remodel
CH
Chuck pfeffer
No hassle
EV
Eva Ortez
Good store
LA
Lady Warrior #1
Love them
AI
Aidan Levy
Great
MI
Mitchel Fry
cheap