Verizon

Category:	Cell Phone Store
Address:	12459 Limonite Ave c, Mira Loma, CA 91752, USA
Phone:	+1 951-361-1850
Site:	verizonwireless.com
Rating:	3.1
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM 11AM–7PM

Location

Photos 17

Reviews 22

Kevin Yang

I have been a few Verizon stores and retailers before, and this is the best store by far. The phone selections and service offerings wouldnt be different from other Verizon stores, the difference came from the staff. The sales personnel helped me was Christian. He was professional, friendly, and went extra miles to bring the phone cases out from the storage area to show me though he knew I wouldnt really purchase those. His explanation of pro and cons of the programs were clear and straightforward, it didnt take long for me and my wife to make the decision. The store management also texted me to follow up, it was a good gesture of customer support as well. Many thanks to Christian and the management team!

Orlando Lopez

RUDE RUDE RUDE! It amazes me how some people in customer service do not even know the definition of customer service. This store is definitely "those" people. Do yourself the favor and drive to the Magnolia store in Riverside and give commissions to helpful people who actually deserve it. That is were I had to go for help. If you decide that customer service isnt important to you and you end up dealing with the store Managers Jesus or Jorge Corona at the store, pray that you will receive any sort of help because just like the Tin Man in the Wizard of Oz, they lack heart! Never again will I go here EVER!

Jazminne Rodriguez

Dont ever buy ANYTHING from this store especially the Parrot Drone 2.0. Its defective and extremely overpriced. Employees dont know how to perform their job and provide proper customer service and give inaccurate information. You cant return anything defective or damage,whether it be a phone/accessories/,or this Drone. Store manager Jorge G. Corona and manager Jesus are the most rude people Ive encountered,yelling at us in store calling us liars,taking employees word over ours. VERY VERY POOR CUSTOMER SERVICE.

Anthony Placencia

They definitely put you together i even saw the rep wink at the other rep as he was helping me. I told him tons of times that i dont want to do the edge plan and he insisted and then lied about it. i was there for over an hour and a half and now i have to go back and fix what they lied about. i wish we could give negative stars!!!!

Glenn Asuncion

I ordered my google pixel, they messed up my order 3 times and still finalized a wrong postal address for my house. Fedex couldnt deliver it to me. I have to call Verizon myself to fix all this. The associate that helped me was very unprofessional and did not know what he was doing.

Kevin L

Like most Verizon store all they care about is upgrading your phone and basically not offering good customer service as far as technical questions for your phone or a billing question the staff usually seems preoccupied with other things and not about your question or needs

Alan Cobham

I have a corporate account and have done business with this store since they opened their doors and they have been nothing but professional with me and my requests. I suggest you do your research prior to entering the store and wasting their time.

A Private User

very bad customer service, They have replaced my phone 2 times and its still acting up. This girl that works there is very rude and have no customer service skills. I cant wait till my contract is over and i will switch verizon

Alejandro Castillo

Worst Verizon store experience ever. There were 8 employees and only 4 were helping people. All I wanted to do was pay my phone off to get the S7. I didnt complain or anything I just ended up leaving very frustrated.

Jamie Frey

Never have any problems at this Verizon store they are always helpful. It probably helps that its an actual corporate store, I no longer go to non corporate stores.

Christy Green

Checked in and waited an hour before asking when they were going to call my name only to find other they lost my info and wasnt even in the schedule.

A Private User

So rude, very snobby employees that act like you are wasting their time with any questions you might have ....HORRIBLE CUSTOMER SERVICE!

Devona Jones

Very nice customer service. Yes there is a waiting period from time to time but they listen to the customer wants and needs.

J&R Training

The staff is friendly, but it usually takes a while to resolve phone issues or make purchases.

Norma Moreno

My favorite Verizon store nice people are always trying to help you quickly

Michael Ross

The best store to go to if youre having an issue. Super helpful staff!