Hillside Powersports Marine

Reviews 11

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Robert Beletz

What a terrible experience. I guess if you are not a Lakeport local then you will wait for your repair maybe 1 or 2 days extra. Then they charge for 45 minutes work ($75) to replace a battery on a quad that is under the seat. The experience started when I went in to the service dept to schedule my appointment with PAUL in Service. Paul is not a multitasker. He may be able to do 2 things at once but I havent witnessed it. He was so wrapped up with another customer/friend that I took a card and called a half hour later. When I called I asked if he was busy and he said no. I then asked to schedule. This was June 13 and he said earliest is July 1st. I said I will take it. He then said he will call me back to lock it in. He never called. I called the following week and asked him if he had me in for the 1st of July. He said no and soonest would be July 12. I asked for a supervisor and he said there were none around today. I then called the front office and a gentleman there asked what was wrong. I told him about the appointment and he quickly took care of it and got me in for Thursday the 29th. I was to bring it in on the day before so they can jump on it. (The only thing they jump on is beefing up the charge on your invoice). Paul the service guy put my quad off on purpose for 1.5 days. He wouldve made it so I wouldnt have it back before the holiday if it was his way. PAUL DOES NOT CARE ABOUT THE CUSTOMER, ONLY ABOUT HIMSELF. Then I had to get the owners wife Barbara involved. She was very apologetic. She was an elderly lady and seems she has done this quite a bit before. She gave me a lot of excuses but who wants to hear about their problems when they are charging the customer $75 to check a battery and put a new one in. Obviously this is easily remedied by not using them. If they lose business then they will understand. Unfortunatly there are businesses who will take advantage of their customer if they dont think they are local and wont see them again. BEWARE OF HILLSIDE HONDA IN LAKEPORT, CA Thank you

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TheLake Rider

i TOOK IN MY HONDA CRF250R SO THEY COULD PUT A NEW KICK STARER FOR $200 AND I THOUGHT OK NOT BAD THEN 3 WEEKS LATER I DIDNT HEAR FROM THEM TILL I CALLED AND THEY SAID MY ENGINE VALVES NEED TO BE REPLACED AND ALSO MY FORKS NEEDED TO BE SEALED AND THEY WANTED ME TO PAY $1000+ SO I WENT ONLINE AND FOUND THE PARTS FOR ROUGHLY $300 AND I KNOW SOMEONE WHO IS GONNA HELP INSTALL THEM WHEN I GET THE PARTS AND MY BIKE BACK TODAY, ALSO I TOOK IN MY LITTLE SISTERS BIKE SO THEY COULD PUT A NEW SPRING AND IT STILL WONT START AND THAT WAS $60 SO OVER ALL A BAD TIME FOR ME !!!!!!

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Daon3nug

only reason i go here is because of convenience.the female that works here is vary helpful. PRICES ARE THREW THE ROOF!!. to change a tube,on my friends bike,$150.i would have done it for free.and it wouldnt have taken 2 hours.just order the parts your self,and ask a buddy, these bikes are NOT hard to work on.

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Christopher Rivera

I have purchased many pieces of Honda Sports equipment here. Motorcycles, boats, boat motors, etc. I have always been treated with respect and never felt rushed to make a decision. Paul and Travis are excellent. They are very knowledgeable and helpful. They work hard to make your dreams a reality.

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A Private User

Great service and extremely friendly. Boats, ATVs dirt bikes and motorcycles. there is just no other place like it. Military Support Riders highly recommends Hillside Honda Yamaha. The only place I will shop for my motor sports needs. John Blocker. (CEO) President: Military Support Riders INC

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Lindsey Besgrove

Excellent service great prices & wide selection of outdoor fun toys :)

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Gary Juchert

Really a Cool place, something for everyone. THX

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levi hageman

Good service,happy with work done, 04 xr400r

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marvelleivey

Help with my bikes

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Dede Ferreira

Was good...

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Travis Wilson

Good

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