Category: | Craft Store |
Address: | 18030 Chatsworth St, Granada Hills, CA 91344, USA |
Phone: | +1 818-831-1889 |
Site: | locations.michaels.com |
Rating: | 4.1 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
AD
Adriana E
Love to craft so obviously love to go to Michaels, so decided to have my daughters 10th birthday here. Sadly I was greatly disappointed. Was promised the craft room with staff member who would remain in the room for the entire time, prep for the projects, instruct the party goers and clean up. Also included was a special apron for the birthday girl. All I had to do was purchase whatever materials would be needed for the crafts. We arrived 15-20 prior to the start of the party, as I was instructed to do, and went straight to the craft room which was a mess, there was stuff scattered on the tables and there was no staff member to be seen. I went in search of someone and they said they would inform them that we had arrived. 10 minutes later a staff member showed up, she had no idea that there was a party scheduled and had nothing prepped so needless to say everything started late. I had planned to have the girls tie dye T-shirts and make friendship bracelets. When the staff member saw the bracelet making kit that I purchased, (one that was recommended for use at the party by another staff member the previous week), she informed me she had no idea how to make them. She got started on dying the shirts with the girls and then informed me as they were finishing up this first craft that she would be leaving us to go to lunch soon and her manager would be in to take over. After waiting 15 minutes I finally went to the front of the store and reminded them that we had a party going on back there and that the girls were sitting there doing nothing. Another staff member came back and finally got the friendship bracelets started. She however left before the party had finished as well. A third staff member came at one point and apologized and said they had been very busy due to the open house, I then reminded her that she was the one who booked my party and I specifically asked her if having a party on the day of an open house would be a problem and she guaranteed me that it wouldnt be and that we would be well taken care of. She offered to let us use the room for an additional half hour which was pointless since parents were picking up the girls at a given time and most had to leave right away. We finally thanked and said goodbye to all of our guests, picked up our things and left, no one there to see if we needed anything. I had to go to the front and remind them of my daughters apron which was not what I expected at all, very cheap looking. I will continue to shop at Michaels but this will definitely be the last party I have there and will not be recommending their parties to any of my friends.
ME
Melis Bein
I have had the worst time trying to find art supplies on multiple occasions. Much of the store has been given to seasonal merchandise, which takes up room from the other departments. This limits the amount of items you can find on the shelf, therefore making it a frustrating experience when you need basic supplies for various crafts. I do try to buy from brick and mortar stores, but I am truly discouraged from going when its a waste of time and gas-- and I end up having to order it from an online vendor anyway. I am also never going back for another reason: they had the cinnamon pinecones out (in the last week of June?!), and the strong oder hit me like a wall of bricks walking into the store. I (like many other people) have problems with strong scents, and the pinecones nearly triggered a respiratory difficulty. This event has put the final nail in the proverbial coffin for me to try to work with this store.
LA
Lafayette ezra
Amazing location the people that work here are usually very helpful. Once in a while you come across the person that refuses to take the time to find something not on the shelf. Overall I like this location only improvment besides avoiding hiring individual with out creative intrest would be marker set display, and foam core! ( always haves damage corners for most school its an instant grade reduction and professionally you cant give a client something with damage corners.
SA
Sari Medina
Michaels is great for crafts and making things yourself. This location is one of the smaller ones in the valley, they have a ton of choices, but the store is very crowded. I wouldnt discredit it just yet, every Michaels seems to have unique items that make each store just a little bit different. You will have your staples there like Frames, Chocolate Molds, Scrap Booking materials and stamps.
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Glenn A
I have been to a few Michaels location and this location is a little larger than the other locations. They layout of the store makes it easier to find what you need. However, the isles are a little narrow so you tend to bump into people. Sometimes it is a little difficult to find someone to help you because the staff are very busy helping others.
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Muoi Gantt
After reading several reviews I decided to try this place for an engagement ring. Keeping this short: This place was great. When I walked in the door they greeted me warmly, and were very attentive. Alexa was my salesperson and she made everything very easy. Oh yeah, and my fiance loved the ring. Definitely consider this place.
CA
Cameron Sherry
This place is the go to for any sort of art supplies or artistic theme in mind. They will have nearly everything you need for arts and crafts, and then some. My only gripe is the expensive price tag on most items, so I find myself looking around then ordering online.
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Tony Farrell
Great pricing. Very friendly staff. But lines to pay are so long that I will put off going here until I feel like I absolutely have to. The lines are miserable, always. It really turns an otherwise pleasant experience into a little slice of Hell.
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Narine Harut
Amazing store to find everything for craft, baking, framing, design displays, a lots of artificial flowers, for making jewelry, lots of stuff for kids crafts and more... Store always clean, perfectly organized and good customer service.
MA
Marissa Cubias
This store is my everything!! They have all of it. But the only thing is that they close so early so I can never find the right time to go cuz Im always busy☹️. But if you have time GO Im telling you youll love it
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Kelly McCann
I always enjoy looking around Michaels they have a lot of neat things and project materials. Lines go fast, and if you ever need to have anything framed, they are very good and cheaper than Aaron Brothers.
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Troy Kristoffer
Your standard Michaels craft store, with very large selection of craft supplies extremely large store. Tends to be crowded with slow check out.
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Eric Coleman
This Michaels always seems a bit discombobulated! Needs a little better house ckeaning, but I always find what Im looking for when I go.
ZI
Zi Tu
Pros: Clean Organized Some discounts Cons: The usual unhelpful staff Busy Lots of broken things All in all, your usual Michaels
CA
carlos solano
Todo para la escuela y casa lo encuentras aquí
LA
LATESE WILLIAMS
Love the quick convenience when needing something in a jiffy only wished they offered more coupon deals.
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Nathan Brown
I have been to this Michaels, a handful of times for work and can never find anything we need. Ever.
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Dorothy Williams
The staff is amazing. Knowledgeable. Great variety and selection of merchandise.
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Jia L.
Has everything I need to decorate my house like the houses in the magazines.