Category: | Bicycle Store |
Address: | 121 W Rte 66, Glendora, CA 91740, USA |
Phone: | +1 626-963-2312 |
Site: | thebicyclecentral.com |
Rating: | 4.5 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 11AM–5PM |
RO
Royce Long
Just had my road bike serviced so that my freshman son could ride it in his first club ride which was today. The bike was serviced by bicycle central before the ride. When I picked up my son after the 20 mile ride he said he had to take off the rear brake pads because the rear wheel kept locking up. I took it back to bicycle central this afternoon and their reply was we never touched the rear brakes. I replied if I put the bike in for a general service I expect that you should have checked the brakes...after about 20 minutes of trouble shooting they finally worked out the rear wheel was loose causing it to rub against the brakes. Dont you think that checking if the rear wheel was loose should also be part of the service? While I was there I pointed out to them that the front brake clamp was also left unclamped and my son road the entire 20 miles with an unclamped front brake and a rear wheel locking up and all this after a service at Bicycle Central the two days before. Im very disappointed because there work was sloppy at best and after spending lots of money in preparation for the first ride only to have it all come unstuck because of carelessness is plain unacceptable. To top it off, I was upset but kept the conversation respectful and there was no apologies at all as I left. I used to have my bikes serviced here because I live in Glendora and I like to support the mom and pop businesses however until they make some major changes over there I will not be returning. I gave them two stars because it looks like the new chain went on properly but even that is going to be checked at another bike shop. If the shop is reading this my last name is Long, the bike is a red specialized allez and it was serviced this past weekend Aug 31.
A
A Private User
I needed to get a new bike so on the way home I saw a sports chalet, and then next to it was Bicycle Central, so I took a look inside it, first thing I was greeted by one of the persons who work there and helped me as much as he could, he also found the right bike for me.......Specialized Hard Rock disc by the way, they also have great prices there, they also let you test out the bike! They also repair, and fix bikes well. All I can say is if you are going to get a new bike, go to Bicycle Central
CH
Chris Durst
The team at Bicycle Central knows there stuff! Whether I am looking for parts for my high end road bike or my girlfriends beach cruiser they cover it all. The prices are good when compared with other shops. They will go above and beyond to make sure not only you purchase the correct bike for you, but you know how to maintain it so it lasts you for a long time. If you live in the area there you should be purchasing your bikes from this shop. You won’t leave disappointed.
CH
Chad Infante
I have been in this bike shop many times and have always had a great experience with the staff. They have good and prompt service and the knowledgeable are always willing to help out with any questions you may have Joe and the other mechanics are very experienced bicycle mechanics and always do a good quality job in a timely manner, and i have always had great customer service when browsing
A
A Private User
I have no idea where this Robert guy is coming from! He seems to not have a life. I just logged on to comment on the excellent service I received at Bicycle Central and noticed his "lamb" comment. Apparently, "Robert" spent the day writing 6 bad reviews of Glendora businesses. Dont listen to this guy.... I had great service at Bicycle Central. The staff is friendly, and knowledgeable.
A
A Private User
Hooked Me up my Oldschool DiamondBack Ascent ex from 1993 seat clamp got messed up from the Bolt and they removed it 25 for the labor 12 for a new seat clamp (quick release) and they hooked me up with a stem cap for my Zoom Sport stem and when i went in my tears were super low psi when they gave it back my tires where hard as hell so they must of pumped them up! :)
ZA
Zachary Schroeder
Awesome. PERIOD. The owners at this biking establishment have always been kind and listen to what you have to say. I have had a great overall experience coming to this shop and feeling like a real person. Unlike incycle and covina valley shops these people actually care. Will come back for their great service sometime in the future.
HA
Harry Balls
What a rip off!!! The older guy tried charging me 15 bucks on a 3 dollar job!!! When i told him it cost 3 dollars at the last place i cut my fork, he got really rude and told me to go somewhere else!!! Dont waste your time or money here!!!!!!!
ZA
Zach Whisman
This place is fantastic! Everyone is super helpful and knows their stuff. I always feel like Im getting great service and thats why I keep coming back to them. Would highly recommend them to anyone looking for bicycle equipment/bikes/etc.
A
A Private User
My bike has needed more work every time I get it back from these guys. Go in for trueing, get it back home to ride and the gears are messed up... Go to incycle in San Dimas!
FE
Fermin Gomez
Alex and the others were very helpful in getting what we wanted. They went above and beyond in ordering a Zycle Fixx for my son.
JO
John Ee
These guys were very friendly and helped answer all my questions. Will definetly come back for my next purchase!
A
A Private User
Good service. Guys were helpful if not always knowledgeable. They try hard and are kind
JA
Jamie Campbell
They take their time in explaining all things bike related to novices like myself!
KY
Kyle Webster
Thanks for the advice re: tightening the screws in my cleats. It worked!!!!
DA
David Cohen
Used to be better. Service is alright. But waaaaayyy over priced now...
MI
Mikel Bullis
Friendly, very helpful, great inventory... great prices.
CA
Carlos Peña
Great service and people very knowledgeable. Thanks!
RA
Ramon Canales
Outstanding service and excellent staff
ED
eduardo fajardo
Best