Sprint Store

Category:	Cell Phone Store
Address:	3384 W Shaw Ave, Fresno, CA 93711, USA
Phone:	+1 559-512-7208
Site:	storelocator.sprint.com
Rating:	3.7
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM

Location

Photos 1

Reviews 15

Zandro

I added a line to my preexisting service on a Friday and ordered a refurbished iPhone6S which the lady stated should be in no later than the following Wednesday. That didnt happen and made another visit on a Friday in which the manager gave me a routing number. He was more helpful than the service that I got from the employee. Im normally happy with Sprint service but this particular location has very poor service. Four ladies at the counter all preoccupied on their cellphones phone banging instead of doing their jobs to make my experience better. Today I got a notification indicating my package was delivered but they claim they didnt receive. Instead of making the effort of tracking it down they just tell me to come back tomorrow. I had to call corporate because Im to the point of terminating my service and go elsewhere. Avoid this location and go somewhere else until they replace the people that obviously dont want to work there.

John Lutes

Most useless workers I have ever seen! I walked and all 4 girls were texting on their phones, and considering that all 4 phones where plugged in, theyve been doing that for hours. They tried to lie to me and tell me that a Sprint phone wont work on Boost Mobile (a subsidiary of Sprint that uses the Sprint network). I told them that Sprints website says the phone is compatible with Boost Mobile and she made me show her the message. This happened at 5:30pm, 4/13/2017. I hope that there manager sees this post and fires those awful workers. No wonder no one is going inside.

A Private User

I drove clear across town because i was told to go into a sprint store...Unfortunately I choose this one which isnt even a real store...evidently its a 3rd party store....I figured if it had a big neon sign that said sprint then I would be helped but not at this one....The guy didnt even look up to tell me no we dont do that...How many businesses will occupy that location before we get something useful.

Monique Mejia

Had wonderful experience! Helped my family move from T-mobile for a great price and got to keep my same number! They also helped us get an iPad on our plan for a great monthly price! If you need phones or tablets this is place to stop! The whole team is very helpful!

Mel Onso

Waited 2 hours for them just to tell me they couldnt fix my phone when they could of just me that when I first walked in instead of waiting my time.

Vanessa Wiggins

Great customer service thaaaannkss Thomas Willson (: (:

betty trujillo

GREAT SERVICE! THANKS THOMAS FOR ALL YOUR HELP.....YOU ROCK. JULIA AND ADRIAN TOO....GREAT STAFF, FRIENDLY AND FUN!

Felipe Espinoza

Loved the place. Great customer service and everyone is trying to help you not trying to always make a sale.

Dharm sidhu

These people are very helpful. GO TO DIANA , One of the most helpful rep I came across ever

Deena McCoy

Thomas Wilson Is The Best I Love His Customer Service