Category: | Optician |
Address: | 4079 Mowry Ave, Fremont, CA 94538, USA |
Phone: | +1 510-793-8997 |
Site: | vieweyes.com |
Rating: | 5 |
Working: | 10AM–7:30PM 10AM–7:30PM 10AM–7:30PM 10AM–7:30PM 10AM–7:30PM 10AM–7:30PM 1–6PM |
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Shantanu Dey
Beware of this place if your glass does not work in the first time. Im a returning customer and was a satisfied customer until now. I actually referred many of my friends to this place, which I will definitely revoke. This year after my exam, doctor suggested progressive glass. I had no idea what it is, but they strongly recommended to go for it. After receiving the glass, to my surprise, it did not work for me. I was filling dizzy, there are blind spots on both sides, and everything looks convex or concave. There is no way I could have driven with those glasses. They also found the measurements were not accurate. When I gave the feedback, they changed the glass to single lens. But here is the catch - they charged me $40 extra for the progressive which they are not willing to give me back because they have a "policy" to not give back any money after the glass is ordered! The lady I was talking to was polite, but the owner (male) was extremely rude and did not want to even listen to my point and was just pointing me to the "policy". She also agreed that this glass was not suitable for me since I drive car and not 65+ year old! Did I look like before that I dont drive a car or 65 years old? I feel like they just wanted to increase their profit and what how much money they can claim from insurance, they really dont care how good the glass should be for their customer! Finally, they were ready to pay me back my whole copay when I told them Im going to share my story online. Of course, I did not take the money back. Its not about the money, but its about how they treat their customer. Hopefully they will learn it someday how not to cheat their customers!
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Genevieve Knowles
The store owners are very nice and helpful people. They do their best to accommodate you and help you all the way from choosing a pair to working with your insurance. They are very knowledgeable of the insurance coverages, types of frames that fit your face, and making sure the glasses fit you. When I first came here I was looking for glasses with extra rhinestones, they had a couple of pairs but not exactly my style so I got a stylish Koali pair. A few months after for my next appointment they added a much larger variety of glasses with nice decorations and rhinestones just because of me. I had at least 15 pairs to choose from this time. This was so sweet I could not believe it. They even worked with me to maximize my coverage, were very patient and called the insurance to make sure I was getting the most out of my plan. I have been going here for the past three years with my husband too and will continue to go. It is a great store a few minutes away from home.
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Wanda Chu
I have had nothing but positive experiences when visiting View Optical. I am a third time returning customer, and the customer service provided to me upon every visit, has been great. Amanda is very knowledgeable and has helped me pick the right frames every time. So, do not hesitate to ask her for help. Wherever you go, the cost of glasses can be expensive, or not. View Opticals prices are not out of the norm, and the charges on your invoice will be explained in detail before payment is made. They do not force you to add on any extras to your lenses, but will suggest what is best. The final decision is yours. If you want great customer service, a good selection of frames to choose from, give View Optical a try, you wont be disappointed.
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Fady Baskharon
Very thankful to view optical, you are very professional and caring. I used to have hard time to get my glasses prescription done but now I know where I can go. Amanda helped me to find the matching frame she is expert, and Joseph Got the prescription done.Strongly recommend view optical every one there very nice and professional. I got my prescription done and pick new sunglasses in same time with very reasonable price even if you dont have insurance coverage still you can find what you looking for with good price. Thank you you guys are amazing.
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Katie Conigliaro
Im really happy that this new eyeglass store came to Fremont. I was really fed up with where I used to buy my glasses, and this place was like a breath of fresh air in comparison. The Optician, Amanda, was very kind and helpful and the selection they had was great. Im sure anyone can find a pair they like....I also just learned they have a Dr. now so they can check your eyesight right there in the store.
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xfire57
Great service. Despite my awkwardness, the people here were very understanding and considerate. This location is physically small and getting here from I-880 involves an annoying U-turn however this is completely worth it. They have two entrances; the rear entrance, which youll use if you park in the back, immediately opens into the eye exam area.
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blueor
Found this place on google, paid them a visit and it was the most professional eye care and glasses store Ive been to in a long time. Amanda was really pleasant and helpful. If you are looking for great services and reasonable prices, this is the place to go. I will definitely come back and get a pair of spare glasses soon!!
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David Huang
View Optical was great! They were super helpful and helped me find exactly what I wanted. I work pretty late and the only time I can go get glasses is after 7:30. So I was very happy to find that they were open to 9p during the weekday. Amanda was very helpful and was able to get me all setup very quickly. Big thumbs up!
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Wenjin Ruan
Awesome service! Lost a screw on my sunglasses. Tried few stores before, but they couldnt find the right screw cause its tiny. I came here just wanted to try my luck. They had the screw that fitted, fixed everything within 3 mins, and free of charge .
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Albir Alyas
the best eyeglasses store I ever had visited, Amanda helped me to find the best glasses and I was out with my glasses In a bout 20 minutes great customer service and they have so many eyeglasses brands.
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Sukumar Simhadri
Great service. I had my prescription sun glasses from this store. The lady in the store is very knowledgeable and was helpful. Very small store but good limited selection. Go for the service and quality.
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heather moyer
They are truly amazing treated me with care and also very affordable I will be coming back for any eye care needs t thank you so much you are truly appreciated :)
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Magdalena Duszynska
Great support in selecting the right pair of glasses, very patient and even stayed open past closing hours to make sure I made the right choice. Thank you!
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Mina Mousa
This place is awsome. I made four eyeglasses, everytine they are very helpful, and they always have the best price in Market!!!
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George M
This is Great Eyeglasses store, Very wide selection of frames and I got My Glasses In one hour
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Catherine Leavitt
Super helpful, great prices for FAST service. If you are ever in a pinch, this is the place.
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Vijay Pawar
Good customer service and fast service. Very happy with the service I got.