H Mart

Category:	Korean Grocery Store
Address:	2825 S Diamond Bar Blvd, Diamond Bar, CA 91765, USA
Phone:	+1 909-839-0300
Site:	hmart.com
Rating:	4.3
Working:	8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM

Location

Photos 100

Reviews 17

I had previously given this place a 4 star. I am changing it based on my experience with their awful customer service. I was in front of Hmart waiting for my husband to finish check out. At the time, my 4 year old boy was waiting with me. All of a sudden, I hear someone yelling "excused me, excuse me!" and the next thing I know I saw a bunch of shopping carts coming towards my 4 year old son. When the shopping carts were stopped, they were inches away from hitting my son. I was very upset and confronted the worker about using caution when pushing the carts, especially into the crowd. Not only was he not apologetic, he was blaming me for not moving. I asked to speak to his manager, he directed me to a lady at customer service who was NOT his manager. So, I asked to speak to the manager again. This time, I was told that the manager does not work on Sunday. The ladies at the customer service explained that the carts were heavy and that they only have 2 people. Thats why they were having a hard time stopping the carts. This is not my first time witnessing the workers running the carts fast into a crowd. If 2 workers were not enough to ensure safety, maybe the protocol should be having 3 people? After all, they almost ran over a 4 year old with the shopping carts. I would have been okay with an apology from the worker. It was his irresponsible, nonchalant attitude and lying to me about the manager that had made me want to write this review. Hmart sells quality food, maybe its time they work on training their employees.

Andy L

I went in to the Hmart store in Diamond Bar on Saturday 9/17/16 at 8:00pm to purchase a few items. I paid for the items and I told the cashier that I had forgot to get some ice cream. I went to the ice cream freezer to get ice cream and the rent a copy Security guard (glasses and a mustache) accused me of taking the bag of paid merchandise into the store and yanked the bag away from me. I told him other people also had bags and why was he discriminating and harassing me. I asked for his name which he refused and then told him I wanted to speak with the Store Manager. They told me the Store Manager was not there and the rent a cop Security guard gave my bag to the Cashier and she looked at the items and told the Security that I had paid for it. I tried to take a picture of the Security guard from inside the store and he had me delete the picture. I tried to take a picture of him outside the store and he chased me all the way to Starbucks threatening to kill me. There were a lot of people including ladies with bags. Do you allow a Security guard to beat the customers up? I told the Security that there were no signs stating that I cannot have a bag of paid merchandise inside the store and he said he can make up the rules. I will contact the Better Business Bureau as well as Consumer Affairs.

English Master

So với chất lượng thì số tiền bỏ ra là mắc. Xôi heo nướng ăn tạm, xôi bị nhão, thịt ngon mà 70k. Miến xào cua được vài cọng cũng 70k. Đặc biệt cái lẩu 4 người được đúng 4 con tôm, vài miếng mực, vài cục cá viên, còn lại độn rau ko... Còn trà sữa thái dở, hồng trà bọt siêu siêu dở... Nói chung tính bill 500k ko đáng. Ko bao giờ quay lại

Hicret Islamoglu

Awesome place. Love all their merchandise and the places by the food court area. The dumpling place is my favorite! I wish the checkout people were nicer or smiled every blue moon. They are not helpful at all. Tried to buy some fresh Korean noodles that were supposed to be 3 for $10 instead of $5 each. Cashier scanned it in and i asked him to fix the mistake he just said no thats not the price and refused to double check with someone. I didnt make a fuss because people were waiting but this kind of stuff happens all the time. I have had to wait behind people who chose to make a fuss about these kinds of mistakes the store makes.

Amanda Jahanvash

Around every corner is something amazing! The fruit and vegetables are more than you are used to. Many varieties and great prices. The fruit is large and tastes great. Then the meat department and seafood around the corner is filled with things I have never seen. Around the edge of the market is different food stores that you can get fast food of many kinds. And fresh pastries too. A lot of packaged foods are written in another language but you can figure it out or ask for help. Definitely go here for fresh fruit and veggies And to check out everything else they have

Jung Lee

It is a crowded place on the weekends with cases of people bumping into each other and yelling at each other. They should have available smaller shopping carts rather than full size carts that cause chaos in the aisles. It seems managers are not able to help with the flow of people.

한수희

오늘 처음 택배를 한국으로 보내보았어요. 공간 이라는 악세서리 가게에서 택배업을 겸하고 있네요. 너무 편리하고 좋았어요. 친절한 언니 감사합니다

A Private User

Nice market. However, this past year or so they play Korean pop music over the speakers really loud. I cant stand shopping there anymore. Just pick up the stuff I need, pay, and get out as fast as possible. I dont mind some background music, but the volume is really annoying.

Nathaniel Baratta

Really good store, no bakery like other asian markets. But it is huge and staff are very enthuastic about their job, they will try and sell you everything untill they realize that you speak korean and dont need help reading the labels or choosing anything.

John Houser

Not just an H Mart but a super H Mart. Not all of the workers speak English but theyll try to understand and help with a smile. A nice little food court is situated at one of the market. There are also other small vendors like one selling cosmetics.

A Private User

Its a great super market, and wonderful customer service, because I lost a value stuff in the shopping cart, and they do their best to find it for me, luckily, they found it, and the guy who respond to clean all the carts, hes really honesty.

Andrew Fok

Complete coverage on Korean grocery. Clean and organized. Fully stocked and prices are very competitive. Even have points program for those who comes a lot. A small food court that serve all kinds of traditional snacks to full meals.

Amy Park

The market is great, the food and the store are in good condition. Yet the employees and cashiers do not provide good service. Even when I complained to the managers they did not care. They need to take care of their customers more.

Allen Mu

물건 값이. 대체로 다 비쌉니다 그리고 오랜된 여자 종업원 를 대체로 다를 볼칠절 합니다 교육을 다시 받드세요

Linda M

I love the variety of fruits and vegetables at Super-H. You can find dragon fruit, Korean peppers, several varieties of cabbages, bok choi. Organics are available too. Produce prices are lower than the competition.

Ben Sun

品种很丰富！多数商品都有韩文，也有一定数量的中国商品。价格不算便宜，不过海鲜价格不错！

Cam Tham

Korean supermarket, lots of stuff, I usually go here for breakfast at one of the four restaurants located in side. They also have that awesome fish custard pastry thing and cinnamon Korean style pancakes.