Category: | Cell Phone Store |
Address: | 613 Cecil Ave, Delano, CA 93215, USA |
Phone: | +1 661-725-7000 |
Site: | awireless.com |
Rating: | 1.8 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–7PM |
KD
Kdz Bby
Had the worst experience with Ramon from this store. This guy will say anything and lie to make his sale. When i wanted to take back the phone i had just got 2 days prior, i called the store and was told he was busy but he would return my call. Never got a call. I showed up to the store the next day to ask what I could do about returning my phone because I didnt like the price and he had told me all the accessories he gave me were free but actually they werent. Ramon and some other guy told me it was the 3rd day so id have to pay the restocking fee of $75. He eventually convinced me that in 1 year Id be able to change my phone. Turns out that was a lie. Because I just talked to someone at another verizon location and the girl told me Im on a 2 year contract which doesnt allow me to change phones like Ramon had told me. Im honestly just disappointed that Im stuck paying a phone that I dont even like. He didnt explain things well enough that I honestly felt like he manipulated me into my purchase. He even told me to make sure to give him a 10 on the email survey. I dont think thats how it works buddy. Never coming to this location again.
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Alejandro Mendoza
I went in because they said since i had been a customer for a year i had a promotion for 2 tablets. Went in spent like 300 bucks on tablets. The guy there (ramon ariaga) never told me i was going to get charged 40 bucks for each tablet on my next bill as an activation fee. He put insurance which i didnt ask for and never told me there would be a fee of 170+ dollars if i ever wanted to take the tablets off my line ect ect. And then my plan goes from 14gb to 8gb? And supposably i was gonna get 2 extra gb because i got tablets and that didnt happen. Now i got a bill of 350 to pay because this "salesperson" didnt advise me of all the fees. So people be careful when purchasing a tablet or when they tell you you have a "promotion".
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Bryce Greenfield
Very slow. Only two people work here at most. Its a good day if two people are here. They dont even acknowledge people waiting in line. Terrible service lets it get unbearable to wait.
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Brenda Rendon
Muy amables
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luis _
frustrated