Home Consignment Center - Danville

Category:	Consignment Shop
Address:	1901 Camino Ramon # F, Danville, CA 94526, USA
Phone:	+1 925-866-6164
Site:	thehomeconsignmentcenter.com
Rating:	4.3
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 12–5PM

Location

Photos 100

Reviews 19

Regina Moore

Probably the worst customer service I have ever experienced. Called about leather Couch and chair we wanted to sell and they told me to send pictures. So I sent pictures and a lady named Becky said bring it in, so we went and rented a truck went to the drop off zone and there was a short older woman with short grayish blond hair that we were finally able to track down. Asked her what the next step was and she sent us to the front to see Becky. We walked to the front, Becky greeted us (one of the two nice employees there), asked us to hold on she would be right with us. So we sat down on a couch waiting, and another tall thin lady with very short gray hair told us to go back to the receiving door and we would be helped there in an EXTREMELY rude manner. So we politely went back to the receiving door where the short blond lady precedes to yell at us because the other employee told us to come back and see her. She continues to be extremely rude to the point I walked away to go back up front to find another rep. At this point I am getting mad that I am getting yelled at but rude old women and tired of going back and forth to the front and back of the store at the bequest of rude people. I think your older ladies need to get a new job, their rude, unprofessional, and have no manners. This is anything but a professional store. The furnishings are nice there from what I saw but the customer service is lacking. I wont ever sell or buy furnishing from a place that lacks in professionalism. We decided to donate the two pieces to Savers in Dublin.

R Singh

I echo Regina Moore’s worst experience ever by the short older woman with short thinning grayish blond hair. Today, I went in the store to consign a picture frame while the other nice lady was helping me this older lady comes and jumps in the conversation rolling her eyes saying “oh this picture is too old and will not sell” on and on as if she was the owner. After I was done with the transaction the nice lady told me not to mind her. By this time, I was so upset I went talk to the manager and told him how I felt. The manager apologized and said “oh she is the nicest person here” excuse me? nicest person? Please!! Sure, a nice lady who doesn’t say “hi” rolls her eyes at the customers and at their product. Give me a break! I had brought several products from this store and referred countless number of people but not anymore. The older lady needs to take class in cultural diversity and customer service. You lost a great customer and referral of your business.

A Private User

I had an awful experience in this store yesteday. I saw a piece of furniture, asked one of the employees if price was coming down at all, she offered it to me for 20% less than what the ticket showed. I agreed on that price and when I went to purchase the item, another employee told me that they had just lowered the price (which is not true, I had seen this piece 2 weeks earlier at same price) and they could not give it to me for the 20% off. I was told that the other employee made a mistake to offer it to me at this discount and then I was told "We only care about the sellers here, that is our responsibility, our loyalty is not to the buyers". I was treated rudely, and shown no respect, so "buyer beware", this store does not care about you. This is the most unprofessional place of business I have ever had the misfortune of visiting.

Sherell Tejada

I would just like to give a big thanks to Beth for helping John & I find an incredible ring!! I absolutely love it and was am so amazed at how beautiful it is!! Were thankful for all her help, advice and wonderful service. I really appreciated how she took the time (and was super patient;) in showing us all the awesome designs in the Home Consignment Center showroom. We looked around at several local jewelers and found that Home Consignment Center commitment to ethical and ecologically sound business practices were unmatched. In addition, the quality, artistry and beauty of Home Consignment Center rings were definitely more impressive than any others we visited.

Kathleen Moudy

Very professional and easy to work with, needed to sell some furniture for my mother in law, took pictures and emailed them. They accepted almost all of the furniture. I arranged a pick up , and voila, our issue of moving furniture was complete. What a great service, and some of the pieces have sold and my mother in law has received her checks.

Robin Yancey

The whole transaction went so smoothly. My new furniture was coming sooner than expected. I called Home Consignment on Tuesday and they could pick the couch once Thursday. It was schedules for late in the day and they called to pick it up early. The price was set to my liking and service is very good. No complaints.

Louise Scouten

I love the newish "test drive" program where you can take your furniture piece home and see how it looks.... hard to do on large pieces but wonderful for pictures, mirrors, rugs and lamps... I love how easy it is and the really cool and unique items you can find ... not like shopping at Ashleys or Thomasville....

kaylan riley

I was so pleased with my experience in dealing with home consignment. They were so accommodating and professional. It was a very easy experience and I do highly recommend it to everyone. They were very prompt in their communications results and payments

Nancy Wincott

I basically consigned my entire household because we were moving out of state. I had a fabulous experience with the Consignment Store in Danville. They took great care with my things and were proactive in getting everything sold.

Carolyn Abrew

The workers are very personable. but the quality of your items have gone down a lot. I use to go in and find beautiful things. thats not the case anymore sorry I just had to say that.

Rich Hanson

Cool stuff. Great staff. Bought some jewelry from Dan. Thanks for the help. Bought a piece of furniture that was unique and fit our needs.

Olivus Olive

I like their selection. Its always changing so if you dont see what you want come back next month and you may find it.

Randy Nordman

Staff was wonderful, products and prices where unbelievable. Cant keep my wife out of that store!!

aaron isaacson

Great place to buy furniture, home decor or jewelry

Ignacio Abel

Great place to find nice furniture

jennifer chen

Always find good stuffs here.