Category: | Cosmetics Store |
Address: | 2541 Tuscany St #103, Corona, CA 92881, USA |
Phone: | +1 951-582-0833 |
Site: | ulta.com |
Rating: | 3.5 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Monique Sandoval
I LOVE how clean and organize the store is every time I go in. However, I was extremely dissatisfied with the salon serves. I have natural curly hair not Afro-texted hair I asked before hand if the lady who cut my hair, could do curly hair. They said that "Lupita" an older Hispanic woman was qualified to. What I was left with was the most atrocious haircut I have ever received. Part of my hair is coming out fully straight and other parts are of my natural curls. Its very uneven (since it was cut wet and you dont cut curly hair wet) now all I can do is wait and pray that my curls come back and go to a different place. 45$ wasted. The product are always great just dont trust theyre salon services or "Lupita"
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Monica Filip
Customer Service needs some serious improvement. I am from out of town, visiting family who lives here in California and came to this Ulta location purchase a facial mask. I circled the store twice before I could find someone to help me and then I found a manager; I said "excuse me" and she literally looked back said "how can I help you?" and continued walking away. I felt as if I was chasing her around the store to ask my question. I eventually stopped and stood in place and she continued walking away addressing my question from 50 feet away looking the opposite way. I just left and purchased the mask at Sephora.
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Zoe Ivette
I like the store better at night then during the day because Ulta employees are so up your ass, that theyll take an item outta your hand and tell you theyll have it up front waiting for to you, due to Im assuming the shoplifting at the store. Still it made me uncomfortable that after she took the item away from me she wouldnt leave me alone and let me browse the store on my own asking me a million questions about God know what, that eventually I just walked out.
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ingrid d
My daughter buys hair,skin and make-up products at this location at least 1x month, and spends a lot of money . However ,yesterday we were followed around and watched like we were a couple of thieves!!!! I was so mad I wanted to ask them "DO YOU NEEDHELP FINDING SOMETHING???" It was that bad! We drive all the across town to go to that ULTA and were just enjoying ourselves browsing around the store and trying samples. I will NOT go there with her again.
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Marlin A
The sales associates are rude and dont acknowledge the customers upon entering the store. The sales lady insisted that the item Im purchasing is not on sale until I told her to go check the sticker on the item. After she checked and noticed that in fact shes wrong, she didnt even apologize for her inconsideration and didnt even say thank you after I purchased the item. They need some customer service training!
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A Private User
I LOVE this location. Everyone is very friendly. I get my eyebrows waxed by Elle. Shes the best! I get my hair cuts and color by Jackie. Took me forever to find someone I like to do my hair. The only downside to the store is the new salon manager. She is very unpleasant. Wish they would of promoted from within since everyone is friendly and helpful there already.
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Kelly Heffern
I made an appt. to have my hair cut with Mia in the salon. She was wonderful! I needed to make a drastic change and was scared to death. She listened to what I had to say and did a fantastic new do! She even offered to send the pony tail she cut off into Locks of Love for me! I will definitely be back!
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Janice Lorenz
This afternoon I called and spoke with Shannon about some products that were on sale. Shannon was amazing in finding the products I needed! Not only was she helpful she had a cheerful attitude as well, very refreshing in todays hurried world. Thank you!
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Jasmine Delgado
01/03/16- store hours say that closing time is 7pm, then we get there at 6:05pm and the doors were locked. There were about 10 other customers who also needed to shop, and were there since when they looked up the time, it said closing time was 7pm.
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Lory Mendoza
I love getting my hair cut and styled here I always book my appointment with samantha she does an amazing job always always does exactly what I want.
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A Private User
Not customer friendly. Dont even try to get an evening apointment. No one answeres the phone in the salon. Very understaffed
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Christine Caro
Love this location! Ive been coming here for years and love the staff and consultants. They are so wonderful here.
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A Private User
Went for eyebrows. Nice lady but did an bad job. I would complain to ulta but I doubt they would care.
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Kathy C
Love the selection and the very friendly and helpful staff.
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Louis Sessler
Big store nice selection
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Melissa Keil, Doula & Cord blood Educator
Love it!
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Sean Murty
Cool