Rite Aid

Category:	Pharmacy
Address:	15025 Olympic Dr, Clearlake, CA 95422, USA
Phone:	+1 707-994-8677
Site:	locations.riteaid.com
Rating:	2.5
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM

Location

Photos 15

Reviews 12

Sandra Brady

If you want to have the worst customer service then this is the pharmacy for you. I have had SEVERAL experiences where I was treated rudely or just outright ignored. I contacted corporate, and received an apology phone call, but nothing changed. However, because they made the effort to address my concern, I gave them another chance. I waited at the counter while the pharmacy tech ignored the customers to have a personal conversation with a friend. Finally, another customer asked her to help me. I dealt with it, because I have been going to them for years (it has only been bad for about a year now). Last night I went to pick up my prescription, which I had been notified by phone that it was ready. My medication was not ready so I asked "what do I need to do next" and the pharmacist came over and said "this is a window for drop off and pick up only. If you have questions you need to call." I said that I was there to pick up and she repeated herself and walked away. The staff appears to be hanging out and act like you are an inconvenience when they have to wait on you. WORST CUSTOMER SERVICE I HAVE EVER RECEIVED! ONE STAR IS TOO MANY.

Michael Webb

Walmart is way faster. They never have my order ready when promised. They love to say 20 minutes and take way longer. When I bring in a new script I am told 1 hour or more.even when no one is there in line. I know they can fill one in less then five minites. They did it once. Most of the staff is very rude. I switched to Walmart and could not belive how much faster they were. Ill never go back!

Naomi sperling

Aside from the store being great... The EMPLOYEES found and held my purse that I had randomly set down and forgotten!! Not only did they return it, only after inquiring who I was (to make sure the name matched the id), it was returned with Money, Keys, and my Wallet still inside and. Thank you all!!

David Owen

Extremely slow service. Horrible communication between the Pharmacy,Healthcare Providers/Doctors Office/Clinics and insurance. The Pharmasist himself is a great guy,and most of the staff are friendly and helpful. The Drive Thru takes more time than waiting inside,which is sad.

A Private User

I bought drinks here on my way to work regularly. but after an employee insulted me, i think ill bring my $ across the street to safeway. when you work in customer service, you have to learn to leave your problems at home.

Ashley Adair

Slow lines. Too pricey. Dont give you full refund unless you have the receipt. Dont have receipt only will give you half. So dont throw it away!!

xXImplodingLlamaXx Gaming

I called rite aid to ask a question and a man named randy answered. Randy was very polite and generous. Props to Randy!

Robert Taylor

They have a Young Female Pharmacist who is down to Earth, with their customers. Shes wonderful!

Shari l b

Prices are a little high. Drive thru pharmacy

Jon Blue

The female Pharmacist there is rude!

Michelle Hill

Accessible