Category: | Cosmetics Store |
Address: | 6100 Sunrise Blvd, Citrus Heights, CA 95610, USA |
Phone: | +1 916-726-8811 |
Rating: | 3 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM |
LA
La Toi Ingram
Store associate on Jan 23 2017 around 630pm was TERRIBLE. Outright unfriendly and never cracked a smile. I returned an online item with the packing receipt/slip and she told me I needed the order confirmation email as well? Ive never known a store- especially a Sephora- to ask a customer to go out of their way like that. I had to dig for a 23 day old email on my cell phone on the crappy service. And unfortunately for her, she totally missed out on a sale. If she had cared to ask why I was returning the product and was helpful- you know, if she was doing her job- I probably would have exchanged it for something better. Tip: learn some customer service or get out of the industry.
EL
Elaine Sanchez
Besides the fact that their shelves are ALWAYS empty, you cant even make a return with your ROUGE card. This location is useless. I thought Sephora had higher standards for their stores.
CA
Cat Andresen
Love the staff ! Not pushy and very helpful, great products and skin care lines that work. - Thanks Karina !
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Stefanie G