Rainbow Honda

Category:	Honda Dealer
Address:	1050 W Hudson Rd, Rogers, AR 72756, USA
Phone:	+1 479-903-7373
Site:	rainbowhonda.net
Rating:	3.5
Working:	Closed 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM Closed

Location

Photos 47

Reviews 17

Damien Fischer

My experience for this dealership so far hasnt been good. Now I will say the folks were real nice and all but the used bike I got was very disappointing. I originally thought to go to a dealership to hopefully buy a good bike, something that I could trust thinking it has been gone through and looked over etc.. This is my very first bike and was excited and my first time buying something from a dealership. This bike is a 2009 Honda Shadow Aero and was just what I was looking for. Well the day I went to pick it up it the bike had an engine issue which they said they changed the plugs. This seemed curious low milage bike and needed plugs.. OK so no biggie they said it had a new tire which was good and they got the thing running after an hour or 2.. so started to ride home and the dang bike ran out of gas, the to top it all off my first ride out with it a guy pulled me over and the rear fender of the bike nearly FELL OFF! YUP the bolts were not attached but just put in the holes, made the bike very dangerous and nearly some costly damage to it. Lost several of the crome bolts and while I was inspecting this mess I noticed one of the rear turn signals was electrical taped and is busted! They charged me top dollar for this bike and after all the things I found wrong with it feel I got ripped off... I talked with the sales man and said he was going to talk with his manager and never heard back... So I have repairs right off the bat, I feel nervous on this bike, and already need parts.... Avoid this dealership they are selling you mediocre bikes at top dollar without looking them over..

Jon Woodard

UPDATE: My experience with this dealership had been poor in the past, but a few weeks ago I went in to look at helmets and I had prompt service - I didnt get the helmet but I was pleased with the visit. I believe the guy that helped me was named Jimmy. He had salt and pepper hair. Today they made me very happy. I purchased a 2016 NINJA 300 ABS from the Cycle and Marine store across the parking lot. They have a "no ride until you buy" policy so I bought the bike, end of day and only got to ride it a little in the parking lot. I was happy with the deal I got but thats where the happiness stops. (ILL WRITE A FULL REVIEW ON THE CYCLE AND MARINE LATER WITH VIDEO) Needless to say my clutch lever engaged WAY too far out. Three times Cycle and Marine said it could not be fixed. I took it into Honda today and Jimmy fixed it in 3 minutes. Rides EXACTLY how I wanted it to. I wont be doing any business with Cycle and Marine but I can say that my experience at Honda has been improved. ORIGINAL RATING 1 STAR: I heard this place was the best...but I guess that was in the past. Ive gone in twice to speak to someone In the service department and the vibe was like your problems are an inconvenience. The customer service is terrible. Just go see the lady at the service desk, Jackie, youll see what I mean. Her face says "I hate my job and I have no desire to help you". This place doesnt deserve the Honda badge.

A Private User

If I could leave zero stars that would be too much. I have never liked rainbow cycle and marine in Rogers as they tore my motorcycles seat and tried to cover it up after charging me a premium to replace my rear tire and now they are just buying everyone out so they dont have any competition. Their commercials say they will beat everyones prices, what they dont day is everyones prices are their own... If your going to buy bikes, parts and service locally patronize the small shops. Ill kick my own bike over before I visit anything rainbow.

Sara Boyd

Horrible they will not let you test ride a bike before you buy. You must buy before you even ride. So guess we wont be buying from Rainbow Honda. P.S. Dont tell your customers that no bike shop in the area lets a customer test ride a bike. Harley, BMW of Bentonville and Indian all push you to take their bikes for a test ride... Ya know so you can make sure thats the correct bike for you. Do the owners/employees of Rainbow Honda just walk on a car lot and buy a car without driving it? NO

Brian Ewert

1 Star is 10 times what they deserve! An experience so bad that it is painful to describe! They had my Aquatrax all summer but were simply incompetent to fix it... yet every time I came to get it they would proclaim it fixed and tested yet the same problem immediately manifested itself as soon as they were back in the water! My STRONGEST recommendation to STAY away from them!!!

Roy Jenkins

We race motocross in nwa and southwest Missouri they are the only local shops that sponsor the tracks. Have awesome prizes every race and for every series. My 3 kids and I do our best to shop at one of theyre stores because of all the support they give us. Thank you so much Rainbow Honda and I know everyone else at the track would like to say the same

Andy Boecker

Rainbow Honda is one of the best motorcycle shops I have been in! They have fast and very friendly service. The salesman were very active and knowledgeable. I would recommend this store to anyone and everyone. Thanks for caring about the customer Rainbow Honda.

Soldier Of Freedom

Ive been a costumer for years. This spring I called for help with my bike, and I was given a phone number to some one else who had TIME to work on my motorcycle. Being blown off is not good for future business. Thanks for nothing!!

A Private User

Dont let the ratings from former employees fool you. The new attitude is all about customer service. Great people great prices, desire to be the best dealer in Northwest Arkansas

A Private User

Best place to look for either a pre-owned or new bike,sales men are great and friendly to work with and the guys in the parts department are a big help! I am going back for more!

A Private User

The best place to buy anything from in northwest ar. the staff is so friendly and helpful a bunch awesome folks my hat is off to them

Marrow Vontie

Great service when I had my scheduled maintenance done. Definitely going to get more of my business in the future.

john leimberg

Great staff, great product and great service. so glad i bought my bike with them

Myranda Almond

We always get great service here from everybody in the place!

Jeremy Jalnos

They have always been good to me, love the staff

Anthony Lowry

Terrible service. Rude and informative.