Category: | Boat Dealer |
Address: | 3859 U.S Hwy 61, Red Wing, MN 55066, USA |
Phone: | +1 651-388-7000 |
Site: | rivervalleyredwing.com |
Rating: | 3.7 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–3PM Closed |
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Shawn Andersen
Would give them no stars but its not possible. Bought my sled here and had 3k in warranty work done with them. Work finished but I was unable to come get the sled right away. I bought a cover at the same time I bought warranty parts. Once work was done I was called and I instructed them to put it outside with the cover on it. Once I finally got the sled back there was a list of problems. -sled was left uncovered for an extended time.(brand new 2016 summit outside in the rain and sun) -the dash they replaced was not aligned properly -brand new SPI pipe (1300$) was rusted -sway bar rusted -all 4 a arms paint faded from sun. After I brought up the problems the service manager had the audacity to lie to me and say the brand new skidoo cover I bought from them doesnt protect against moisture or UV rays. I followed up with calling skidoo and they reassured me that covers totally protect against these things. Long story short, they will not own up to their mistake and also lie about what they did. Now the general manager wont return my multiple emails or phone calls. What a way to treat a customer that spent close to 18k at their store.
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Bill reggin
I did not purchase my Can Am but sure wish I would have. I went in for routine maintenance and worked with Joe. He took great care of me and have since sent in a couple of friends and all have the same to say. But the reason for my review is I talked to Jeff in the finance office about an extended service contract. Jeff was extremely helpful explaining all my options I had. Which I did not get when I purchased the machine. I ended up purchasing a warranty from him at a very reasonable price. You have a couple of great guys there and I would recommend this place to anyone looking for some fun because they sell everything there. Thanks a Jeff and Joe you made a customer for life.
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B
If I could put no stars I would. I drove 300 miles to purchase a new $25000 utv and when I arrived it had 50 hard miles on it. I wouldnt even call it demo condition Rear tires were smoked off from obvious burnouts or donuts. Dirt packed int the skid plates.It was completely faded, weathered, rusted and corroded, from Salt due to sitting outside all winter. The entire machine was covered in tire shine when I arrived to hide the weathering. When u go to purchase something new and told it is, it should be not abused by employees for there own personal enjoyment. Classic hook line and sinker. Get me there and hope I will bite. Buyers beware.
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Adam Bystrom
Bought a used bike from River Valley Power & Sports a little over a year ago. Bike wouldnt idle and I couldnt figure out the problem for quite some time. Turned out there was a set screw missing somewhere inside the carb. Pretty frustrating, but not a huge deal, it works now. My biggest problem is that theyve still not given me the title to the bike. Ive talked to them 3 different times and each time I feel like Im getting blown off. Rough customer service. Id look elsewhere.
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Paul Smith
Bought a 40k boat, sure nothing major...but its been an absolute nightmare. Didnt detail the boat as promised, they did replace a scratched decal at least...took them a year to get me the table promised....and a year later the trailer STILL isnt titled in my name. Ive called and called...always ask me to leave a message...and never call back.
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George Ceaser
We once again had a great experience with River Valley Power & Sports. This is our second purchase from them and it went exactly as planned and very smooth. I would and have recommended them to all my friends. Kyle Price was again our sales staff and he did a wonderful job. We will continue to work with Kyle on all future purchases.
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Michael Westerberg
Kyle Price was my sales man when I purchased my pontoon. Definitely wanted a new pontoon but wasnt able to make those prices work as of now. But Kyle was able to know what I was looking for and helped me get into agreat used 2012 Premier 240 Solaris. Excellent help from everyone. Been back for a few service parts and very helpful too!
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David Goebel
Spyder Service is Superb! Called late on a Friday for a rush service need, Joe the service manager had numerous other jobs ahead of me, he still offered to take my bike in and fit it in before an upcoming multiday trip. Bike was fixed properly, at a great price, and fixed early in the week! We had a great trip after the repairs.
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Chris Fullarton
I had a great experience working w/ Robb Stewart - everything from the awesome water demo to the in-store experience. My wife and I love our new SX190 and everything it came with. Overall, a great experience! Looking forward to many years of doing business w/ these guys! Ask for Robb when you head in to purchase your new toy!
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Jay Sodey
Thank you to Robb Stewart on a great sales experiance! Jeff and Mike made the entire process seamless start to finish. I cannot say enough about the follow up and top notch service. I cant wait to get my new SX192 in the water. I plan on having a relationship with this dealership for many years to come!
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Elizabeth Killian
We worked with Nate the salesman and we very happy with his performance. Nate communicated well between us and the repair shop on the requests we had before buying our used boat. The repair shop was honest and easy to with with! I would recommend them and buy from them again.
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redneckincanada
Wouldnt return any of the 3 msgs I left to buy a boat from them, so I bought one somewhere else. Sat on hold forever-Not one person except reception would pick up the phone. Was ready to buy TODAY. What kind of morons work at this place??
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Dennis Zimmerman
We bought a boat from River Valley Power Sports last week and we love it. Kyle Price was our salesman and he helped us find a boat that fit our needs and was also within our price range. We are very happy with our purchase!
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Sarah Latham
Was given a quote over the phone for an ATV. Drove all the way there to purchase it only to be told they couldnt sell it for that price. But they could sell me a smaller version for that price. Felt like a bait and switch!
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Jc Anderson
Friendly staff, and an awesome show floor. These guys are willing to go out of their way to make sure you are satisfied with your purchase. I am happy that I chose River Valley Power and Sport for my ATV.
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Bill
Kyle price was great to work with and he got me and my family in our new Yamaha. Would definitely recommend this dealer if you are shopping around for boats.
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Greg Davis
Phil and the team are top shelf. I drove from the Twin Cities to get PWC from them. Service was outstanding and pricing was great. I would recommend them
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Tobey Hicks
Nice setup. Sales guy was nice, not sure about the most knowledgeable though. Prices are a little bit more than other places.
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mrtosh
Top notch customer service. Best service and parts department around! Keep up the great work!
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Red Robin
I purchased a bike from here. Good maintenance but very expensive.
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Cole Dilaura
Great powersports dealer! Friendly and knowledgeable
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Jim Bisek
Friendly professional team who are eager to help