Category: | Department Store |
Address: | 17625 Chenal Pkwy, Little Rock, AR 72223, USA |
Phone: | +1 501-821-8084 |
Site: | homegoods.com |
Rating: | 4 |
Working: | 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 11AM–8PM |
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Veronica B.
I had the worst customer experience at the home goods store located in Chenal (Little Rock) due to the General Manager (Calvon). I went shopping with my mom, and we had a car full of stuff that we didnt want to push around the store. We approached Calvon and asked if it was Ok to leave the car by the cashier as we were almost ready to leave. He said in a VERY rude manner that the open space near the cashier was only for furniture (not to mention that ive been to the store many times before, and the associates always allow me to leave the car in that area when our car is full...Also they were NO SIGNS explaining that cars couldnt be left in that area)... We apologized and decided to leave the car in an alley near the cashier station. After literally 3 min, we came back to look for the car and it wasnt there. I knew right away he was the one who ordered to move it. I asked him why he moved it and he said that any unattended cars are put away. My response was that Ive never been to a store that put cars away after 3 min of leaving them unattended (believe me, I lived in Europe, South America, the U.S and never had this issue before). He said that he takes pride to have a clean store... I get his point but what frustrates me is that he knew we were the ones who left the car, and it wasnt really unattended. In addition there are NO SIGNS in the store that inform you about taking away your car if left unattended for a few minutes. After the situation, I requested to speak to the Manager and to my surprise HE was the manager. I found the same complaint about this person in another YELP site, so im sure its not only me...I am looking desperately to report this issue but i havent found any names or numbers. I can assure you that I will never come back to the store unless i know some action has been taken, and i will continue to post reviews in EVERY site about the terrible customer service at the Home Goods store in Little Rock.
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Nolan Pennington
This chain of stores stocks some of the most unique and useful home items at low prices. Without a doubt a must visit for those looking to make their home beautiful and comfortable on a budget.
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The Sobiks
Very nice location. Parking directly in front of it can be tricky, however, its easy to park close-by. They dont always have everything super stocked so thats why I am only giving 4 stars.
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P Barrett
Very rude manager (Calvin?) took over a telephone conversation with his associate, tersely answered a question about inventory, and hung up. Wont be shopping here any time soon.
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Justin Fellers
Very nice upscale place to shop for discount items for your home! Acquired some Waterford crystal glasses there for next to nothing that I love!
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Terrell Bibb
good location. never too busy or crowed. lots of selection and good staff to help. prices are ok and they have things hard to find other stores.
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Melissa Schiffl
This is a great place to go waste hours of your day. They have pretty good deals on some adorable housewares!
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Michele Pace
Very clean, helpful and friendly staff! Great store and shopping experience: )
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Heather Martin-Herron
Friendly staff. Great unique home good finds.
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Taryn Chandler
Great service I really love the employees
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Alek Eurich
One of the best HomeGoods youll find!