Category: | Used Car Dealer |
Address: | 4515 Towson Ave, Fort Smith, AR 72901, USA |
Phone: | +1 479-222-1618 |
Site: | rathautoresources.com |
Rating: | 4.8 |
Working: | 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–5PM Closed |
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G adgetGrave
Im copy/pasting this from Facebook because I can and I love these guys: Im the kind of guy that gets physically anxious and shaky when thinking about purchasing vehicles. Ive never - EVER had a good experience at a car lot. Everyone pushes payment options and has nothing to say about the vehicles themselves or what happens if they BREAK DOWN!!!! All of that being said - I have never been more comfortable speaking with a group of people as I was speaking with the guys at Rath. I was mainly working with Robbie Tyson the entire time - and apparently was his first sale as hes only been there for about a week! He was knowledgeable and understood my concerns about being a first time buyer and was completely comfortable with the fact that I didnt CARE how much the car cost or how much payments were - I just wanted to know that I was covered and would have the help I needed should, God forbid, something go wrong. I also think theyre psychic. Ive always loved the look and feel of the Dodge Avenger, and after I put in all of my information Mr Tyson said "Alright man, if you dont mind, I have a car Id like to show you" and they had a beautiful, white, 2012 Avenger sitting outside waiting on me to get in and test drive it. I could be on a soap box all day about karma and how the Universe brings what we need to us at the best and worst of times, but this was just so insane. Literally everything I wanted to experience purchasing a vehicle happened at Rath. It was meant to happen and they worked with me to make sure it would! Credit wise - Ive been to school and have probably cumulative 20k in student loans and other expenses filtering through my financial life and, needless to say, Ive been told "NO" almost too many times. A disheartening amount of times. David Rath is a god in the financial world getting approval for people who simply dont have the credit to get a loan or otherwise be approved for a car purchase. Ive never been more thankful to someone who can crunch some numbers like that guy can. Overall experience 10/10. Facility 10/10. Staff 10/10. FB 5 stars. Wonderful. Amazed and thankful. Hashtag soblessed. Thanks so much guys! I couldnt ask for more.
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steve mcintosh
Ive bought and traded a lot of cars in my lifetime, (67 yrs). I was always a little nervous because I new that one way or another I was going to get taken advantage of. After I moved back to Ft. Smith, 2 yrs ago, I ended up needing a pickup truck, after shopping around I found one I wanted at Rath Auto, approaching the purchase with the same feelings as usual, I was pleasantly surprised to find out these guys dont do business that way. No pressure, and a perceptible desire for me to be satisfied with my purchase. The man that helped me,Bill Adkins, really went over all the operation of the electronics,and features, not to sell it to me, I had already bought it, he just wanted to be sure I was comfortable with my new vehicle. So besides a good price I got an education.I have since purchased another car from them, and my neighbor has bought two, like me, he got the same treatment, good price, and complete satisfaction. Next time you buy a car or truck do yourself a favor, go to Rath Auto, Theyre service organization makes sure the vehicles are mechanically correct...I personally witnessed the work they did on my vehicle before I bought it. Without doubt the BEST car buying experience I ever had. No gimmicks and no tricks, just the truth and a fair price. Thanks Larry, I can honestly say I appreciate it.
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Debbie Beller
Well we came from Tulsa. We called ahead of time. We knew it would be cutting it close to closing. Talked e a lady on the phone. Called to say we were close but the lady only works the website. Got there. No one acted like they wanted to be bothered. Got a new guy (nothing wrong w that) that knew nothing but we drove many miles to get here. My poor hubby was walking the lot by himself. Floor manager (I guess that is what he was) basically walked us off. I got soooo mad I went back to the car where I am still sitting here. Talk about being pissed!!! VERY VERY VERY VERY VERY poor service. We will come back to ft smith but WONT be stopping at this place!!!!! What a waste of time because they couldnt get out of here fast enough. They sure didnt make us feel welcomed. U could tell maybe these people will leave so we can go home!!! I wish my hubby would come to the car because I am through w this dealership. If u were one of the ones that got treated nice count your blessings!!! They should have had an seasoned sells guy w the new one. (Yes I realize everyone has to start somewhere) but what a BIG WASTE OF TIME!!! I am soooooooooo UPSET. Oh and after waiting 1/2 hour. They couldnt tell us a price on a car!!! Really!!! We are NOT stupid!!!
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Joe Perceful
Just bought my wife a Nissan Pathfinder. She has been looking for an SUV for over a year trying to find the right one. We have been taking our vehicles (3) to the Meineke shop for the last couple of years due to their excellent service, Chad and the rest of the mechanics are great. When we decided to talk to a salesman in January, Chad introduced us to Jerry Lovins. We knew we wouldnt be able to buy until later in the year but Jerry, was still very helpful, answered all her questions, let her test drive all types of different SUVs, and was never pushy over the last 9 months. Which is always a huge plus, especially when your not sure what you want. Finally after a lot of research she decided what she wanted and within less then two weeks they had the car she wanted, and in the color she wanted. We had the privilege of meeting and working with Larry Rath, and Kirk Myers while Jerry was on vacation this last week. All were extremely helpful and we couldnt be more pleased with the Pathfinder. The overall experience was as good as it gets when trying to buy a car. Thanks guys we will definitely recommend you to anyone who is in need of a good car, and service department.
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Joseph Mccomb
I absolutely loved this dealership. We looked online for cars for about a month before we decided on a dealership. We came across Rath Auto online and looked at their inventory. We picked one out that we liked and called and they had us approved within hours. We were very surprised because we didnt think we would get approved and if we did we probably would not be able to afford it. They surprised us because not only were we approved we could afford a real nice, newer car than what we had. We live four hours away and decided to go with Rath Auto. When we arrived there we seen nothing but smiles on all of their employees. They already had the car we picked off the lot ready to go, all we had to do was test drive and make our decision. They did not pressure us into buying something we did not want and they made it a point to make sure we were comfortable with everything. Needless to say, when we are in the market for another vehicle we will definitely go to them again. Hands down the best experience I have ever had at a dealership.