Category: | Toy Store |
Address: | 4500 N Oracle Rd #100, Tucson, AZ 85705, USA |
Phone: | +1 520-293-2734 |
Site: | toysrus.com |
Rating: | 2.7 |
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Elias Gutierrez
Horrible, horrible, horrible!!!! Ive visited this store a few times. Call me stupid but each time Ive paid a visit to this store Ive lost money at the register. The prices are NEVER what they seem. The first time I bought a few comic books, actually several of them. I asked for help around and they were friendly and helped me out, the employee even mentioned they were 20% off which is why I bought a few, as it turns out I go to the register and get charged full price, the girl cashier even has the guts to make me choose a token for a discount, and I get a 5% off, which wasnt even on top of the 20% which I didnt mentione. They literally make up the price as they go. My recent visit, which is the most frustrating experience so far and will never go there again. Ive always given this store a chance but this time they did it finally. I went to this store and browse theyre comics, I found one for 1.71 (marked also on the comic book). I noticed the sign saying "comics are all 3.99 unless otherwise marked differently". So I got a comic that had a tag for 1.71, and did some more waking around, I noticed all the toys had the similar tag which is why I got the comic book. As Im laying I find out I got charged 3.99. So I go back to get my money back and the manager (the guy with the tattoos) mentioned that its not their tag blah blah blah. In my mind Im thinking this is impossible since every item around you has the SAME TAG with a different price obviously. He mentioned he will honor it but it made no sense. This is the last time I get overcharged, taken advantage, and last time I take a visit to this store. DONT GO IN, its not even worth the walk by.
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Perry Darwin Megginson
While the collection of items is awesome, the prices are insane. My girlfriend got me a custom Optimus Prime Lego from there. just the small Lego guy and they charged her 20 bucks. We stopped through there and I wanted to grab another and found a Starscream (after the manager rudely made it clear he had no idea what it was and told me I could just search through their pile of legos on the floor behind the counter). Once I found one that fit the description that one cost 6 dollars. its almost like they make up the prices as they go along. Also I noticed some marvel and various movie action figures costing 50 dollars and up. Later the same day I found myself in hastings and sure enough I see quite a few of the same action figures for 24 and 29 bucks.. They are playing on consumer ignorance and marking up characters by popularity. I would recommend you go find an actual comic book store because this place is a rip off.
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John smith
Awful place. Like other reviews have stated it is a very intimidating atmosphere. Ive been to this store a few times and they have cool stuff, but this cool stuff is OVERPRICED! This place is ran by a bunch of jerks that follow you around their store paranoid that youre going to steal. They inspect your mall bags and then accuse you of stealing and not putting stuff back! Terribly priced comics. One back issue you can get for a dollar will cost you 4x that. Oh and throughout all of this hellish experience i pulled put my phone and showed the guy behind the counter that an item was three times cheaper online and then they yelled at me and kicked me out of the store! I left angry and frustrated. I called and complained and the owner told me "too bad" and hung up. Awful store I have no idea how they are still in business. One can only hope they get justice for their wrong doings. DO NOT GO HERE!
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Brenda Norman
We have shopped at this store twice during the past several months, and we have been very pleased with our purchases. I was surprised to see the negative comments, and went on eBay just to see if we were overcharged. Judging by the opening bids for the items that we just bought our son this weekend, Id say we got a GREAT deal! Our son loves this store because the owner is independent and calls the shots on what he sells. He and his wife or girlfriend were very helpful. Contrary to what someone else wrote, we received a discount card when we made our first purchase, and we also received a discount on our purchase this weekend. Our teenaged daughter always finds something too.
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Edward Elric
Worse store i have ever worked at and been too. This store is nothing but a rob, the manager Manuel Aka "Manny" Is nothing but a thief. He requested his employees to speak of a discount than when it came to paying it was full price without you noticing. I do not recommend to buy anything from this store, way to over priced and horrible management. The assistant manager "Backster" He calls himself is nothing but a un-educated young adult who will also try to rob from your money. Dont trust this store at all. Most the junk you find there can be bough online for half the price. This business should be reported to the Better Business Bureau.
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A Private User
This is a horrible store.They ambushed my 11year old grandson on his birthday, chasing him around the store with a remote controlled car. They then sold us supposedly the same car, which turned out to be a totally uncontrolable piece of junk. They said it was returnable for a refund when we bought it, but when we returned it the next day, they would not refund our money. We left the worthless $100 car at the store, having had it overnight for less than 8 hours. The manager is a crook, but a recognizable crook, as hes covered in tattoos. Deal with this store at your peril. Just know that Mr. Tattoo wants to tattoo you.
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A Private User
WORST MANAGEMENT EVER! If your a collector do your homework before you come here some items are way over priced. I had an item I wanted to get rid of it was being sold on eBay for $90 the manager wouldnt even go over $20 for it. Sold it to him anyway and I regret it. I later found out that he ruined this item by painting over it to make it look "better". He ruined the value of this item and I wish I never sold it to him. This man ruins collectible items, has the worst attitude and has no since of value. the only up is that his selection is amazing. but again do your homework before you buy.
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Freaky Witch Bitch
The most unprofessional place in the mall. They dont great costumers, half the stuff doesnt have prices, oh and they have a pack of yappy ankle bitter dogs behind the counter. They also take the dogs out to go to the bathroom right outside the entrance of the mall. Not only that but they are aggressive. They dont put them on leashes and one ran at my service dog. One day someone else will bring in their aggressive pet dog and there will be a fight. I intend to bring this up with the mall managers and possibly the ADA. Awful place.
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Sage McCollough
The people who own this place have a lot of really neat things, but really neat things you could buy for at least half the price they are offerering at a REAL comic book store. They have several times changed the price at the register in hopes that we wouldnt notice. Also very scary manager and a very intimidating and rude atmosphere. Bottom line, do not buy from here, you can get products in better condition for much cheaper at credible and friendly comic fanatic places. 0/10.