The Gelato Spot

Category:	Ice Cream Shop
Address:	4166 N Scottsdale Rd, Scottsdale, AZ 85251, USA
Phone:	+1 480-425-8100
Site:	gelatospot.com
Rating:	4.5
Working:	11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–12AM 11AM–12AM 11AM–11PM

Location

Photos 100

Reviews 7

Gustavo Hopkins

Pretty damn good place. Overall nice pizza, although yall could leave the pizza in the center of your oven which hardens the center crust, as the toppings tend to slide down the slice. Gelato is awesome, you can tell either they make it themselves or they got a top notch brand. Either way properly priced for the quality. Here was my only problem. When eentering from the side (we got confused because of second story liquor place next to them) you will walk past the sign that says please wait to be seated. When walking into a place that is small but has a lot going on, your eyes will never see that sign. We only saw it after leaving from outside, and only because we turned around to laugh at the confused guests that just entered. It is confusing because there is no centralized greeting spot, you walk in and you are in the middle of the room Needs to be a chalkboard literally in front of you or a damn hostess stand. We were a little confused but I quickly just told the Gelato lady that we wanted to sit down and have a pizza. She then told us to sit where we would like and she would get the server. Well the point if all this is that a) get a hostess stand or chalkboard and b) train your Gelato workers to help greet and seat anyone coming in as the one server could not do it all. Seriously cross train your employees so that they can help or have a manager on shift to direct them. This is basic small business. We watched every guest that walked in after us go through the awkwardness of trying to figure out where to order or how to sit at a table. It isnt hard. But still cool place.

A Private User

Recently, we received a Groupon to try out the pizza and other food. It included 2 entrees and 2 small gelato cups. The first thing that we noticed was the large $50,000+ pizza oven just to the side of the gelato. The ordering process was awkward to say the least. Orders for food were taken in two different spots, making it difficult to know where to order. The girl who took our order wasnt friendly, lacked eye contact, and barely spoke up. She mumbled our order back to us as we paid the difference from the Groupon. Unfortunately, our order was lost as we waited 20+ mins for a pizza that takes 90 secs to cook. Our pizza arrived and the food was delicious. The pizza was perfectly cooked, sauce was light, mozzarella was creamy, and other ingredients were fresh. Its too bad that the Gelato Spot would invest that much money on a pizza oven and store remodel only to lack experience in restaurant management/proper training. I dont expect much from the Gelato Spot, but I did expect the staff to be friendly and courteous. Due to the sub-par customer service, we most likely wont be back for the pizza. However, gelato was good as always, especially the pumpkin pie flavor. As the other review said, great for tourism, but maybe Grimaldis might be better for good service/pizza.

Robert

Shady business practices. They have been marketing the chef flavors like crazy. Then they push the group-on which is not valid for pizza and food (which it states). HOWEVER, the group-on is NOT valid for the "Chef Flavors" either. Plus, when I asked about the cost I was told they were the same, but when I went to check out, they were not (this is also when I was told that the group-on was not valid). After all this, the only thing I was told was "well its for charity" (what percent?) and then after a long pause, "we could dump it back in and you could select a non-chef flavor." The entire reason I purchased the group-on in the first place. I was very unhappy and had groceries in 110 degree car. So I just paid for it. 16.08!! for a pint of ice cream. Maybe if you come from old Scottsdale money this is not big deal and Gelato Spot could be playing Robin Hood. 16.08!! The chef flavor I choose was good, but a splurge on quality and calories for me is paying $5 for Talenti (awesome) at Sprouts. Point of the story. The group-on would make the price reasonable if you could actually use it. Sucks too. I am a huge wood fired pizza fan when it is done right. Yet there shady business practices makes me never want to go back.

Paul Salcido

WOW!!! We went tonight and had a bufala and a spicy pepperoni and I must say, this was the best pizza I have ever had in the Phoenix area. It may be the best I have ever had. The sauce was perfect, the cheese amazingly fresh and flavorful and the crust was to die for! We also had the gelato. I highly recommend the salted caramel. I cannot wait to go back!!! I live in Southern Phoenix and will gladly drive here every time I want pizza. I thought the service was friendly and prompt. I would give them high marks there as well. 06-10-13 UPDATE: We have been going here for quite some time using Groupons. The Groupon had always stated that it was for use with Gelato, but they have been taking them from us for pizza for about a year. Under these pretenses, I purchased five more Groupons in the last month. They NOW are enforcing the policy for them to not be used on food. I am now stuck with 5 Groupons that I wont use. Unfortunately, the Gelato Spot has lost a good customer and one of their biggest advocates.

Kayla Wilson

This place is a great hang out spot! The prices are on the high side of reasonable. A person isnt just paying for the gelato, which is top-notch, they pay for the service and experience. The location is perfect for visitors who are looking to do some touring of Arizona. Having the pizza parlor in the same shop is very convenient. My group of three were served within 5 minutes. They do takeouts in a way that the gelato doesnt melt, even in August. The reason for the four stars is the price. It is a bit expensive for my college student budget, even with the unique service and products.

Christine Vasquez

OMG im over the moon about this place right now!! I ordered totally last minute through Amazon Prime Now delivery some lunch with a desert that came with a special request of if they had candle cuz I forgot my fiancé bday TODAY!!!!!! He was on his way home and I was crying I felt so bad to not have anything prepared for my ignorance of forgetting this day :-( I requested candle for cake I ordered but didnt think really would be paid attention to BUT I WAS wrong AGAIN TODAY LOL!! They delivered in a lighting flash minute with the candles and even a lil note

Rhett Doolittle

The best gelato Ive ever had, and great food too! The pizza here is amazing and it doesnt have the high prices that a lot of other pizza places have for the same quality. They use a wood fired oven which they use for their pizzas, paninis, and even a bread bowl for salad. Ive had them all and theyre all good. The service is great and Im always welcomed with a smile and great attitude when I walk in. This is my secret little hidden spot for great pizza, and I always get suckered into having some gelato for dessert.