Sonic Drive-In
| Category: | Fast Food Restaurant |
| Address: | 10210 W Indian School Rd, Phoenix, AZ 85037, USA |
| Phone: | +1 623-872-7773 |
| Site: | locations.sonicdrivein.com |
| Rating: | 3.9 |
| Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM |
Location
Photos 100
Reviews 34
JE
Jennifer Sillaway
Nice area tried to order a number 8 jumbo chicken combo asked if it came in mini, it doesnt so got med. with LG slushy drink. Husband ordered a # 1 combo meal with cheese- mustard -lettuce only, fries & LG drink. What was brought to us was the # 8 combo an order of fries and a LG drink. Really?? Then when we explained what it was we wanted the manager came out and said " next time you need extra help ordering push the red button a second time and well come take your order by hand" I felt extremely insulted by THIS, maybe u and your crew should improve your listening skills!!! Never returning customers
SH
Shmee Wee
I came here a week ago and they messed up my order but they fixed it, so everything was ok, but today just sucked. I found a hair in my kids drink. She opend the drink to eat the cherries at the bottom and there was the hair. Gross. None of us have short dark hair. Its disgusting. I dont think well come back to this location even if its close to home. Oh and were already home by this point, so theres no way Im driving all the way back there. Nasty.
IS
Isabel Martinez
Horrible experience today was my first and last time eating there i waited 30 minutes for my food they got my order wrong over charged me the shift leader said he would fix it and took another 10 minutes to make 2 Jr cheeseburgers and didnt apologize or said anything for the mistakes and taking so long I will not be back on the receipt it has a number to call with a name on it i called and called and no answer horrible customer service
BR
Brittany Helms
I was having a handful of problems when I had come in tonight, but I ended calling the manager just to let him know about my experience and he was very well mannered. He apologized and offered to comp my meal on my next visit! I wasnt looking for a freebie, I just wanted them to know and the way Junior handled it all kept me as a satisfied customer who will continue to keep coming back!
AL
Alondra Gaona
This place is awesome , and for those people saying reviews like "oh they take forever" and "oh I felt insulted" maaan shut up I dare one of yall to work there and work as fast as possible you wouldnt last there so be quiet and eat your cambo #1 and stop being so soft . Least you got your food :) anywyas keep up the good work I would recommend this place to everyone !
MO
Mona Banona
They got my order wrong. I asked for tomatoes and pickles on the side (to prevent soggy bread), got a plain burger with everything on the side . I mean everything, a packet of mayo, packet of ketchup, lettuce, onion, tomato, and pickles. When I brought it to their attention they didnt understand what the problem was. So I had to assemble my own burger.
ST
StorQuest Indian School
Ive been going to sonic last few days and Marlanda always brought me my food and she helped me out when I forgot to pay with my card so I could pay. She is extremely helpful, kind, has a wonderful smile and I feel she makes the trip to sonic. plus the sprite with watermelon flavor is that loud ;D
TO
Tonya Jacobs
I stop by here almost everyday...and I can honestly say I have never experienced a problem with the service or the food/beverages. In fact out of all the Sonic Drive-Ins throughout the valley this one is by far superior to all the others. Keep up the GREAT CUSTOMER SERVICE AND THANK YOU.
CO
Cole Bliven
Horrible service. Ordered ice cream twice and never got served in 40 minutes. Finally just left and tried to call to talk to a manager and they wouldnt answer the phone. Kept calling and they never answered. But happily got to watch everyone else get served.
MI
Mike M
They forgot food in my bag and got all the way home and noticed. Went back and explained to them. They made no effort in making it right and acted like I was the last one in line. Took them 15 min to get it to me. They had 5 people working!
ES
Estevan Martinez
I went there to get my grandchildren slushes.. we waited about 25 minutes before they got the order right. There was only 10 drinks. All pretty much the same and they couldnt get it done... Not happy at all
ST
Steven Neill
Extremely long wait, bad costumer service have now waited 20 mins for meal. I know it is a busy day but this is unexpectable. As Im still here waiting Im not sure if my order was even received
PA
Patty Badilla
Service was ok. Prices are to high you all need a dollar menu. I only go when its half. The hours for half price is late after 8 the food was burnt very unpleasant experience
RA
Rafael Perez
Had to leave line was long, and drive in where full need to staff and need to put a tip on receipts , kid get below waitress wages tip people . If I was served I would of !!!
KI
Kim Draughan
They were open later than the other locations in Phoenix and I was able to get my half priced Sonic burger and shake that Tuesday night. They were both delicious !
CH
CHRIS HARRIS
Of all the Sonic restaurants I have been to in Arizona, this location seems to have the most consistently courteous staff and best prepared food items.
JO
John Manak
It took 3 tries to get a hot dog order correct. The second hot dog was ice cold. Seriously, how hard is it to put ketchup and onion on a hot dog!?!
BE
bestdulce13
Nothing special. Food is okay. Service is okay, slightly on the slower side. Nothing that would make me go back except that I live near by.
EL
Elisabeth Brown
Overall good place can be a little slow but they do a good job! The Route 44 strawberry slush is my favorite and highly recommend.
MI
michael salcido
They make too many mistakes on the food half the time the food is always free and its never fresh the burgers are always cold
EM
Emily Martin
I went through the drive though got my drinks right away and then had to sit at the windo for like 15mins for my food :/
CH
Chris Robeson
Great service had a beautiful girl bring me my food & she was so nice and adorable had a great experience thanks to her
M
M V A
Service is always good! Food is hot and also good, but that Molten Cake Sundae is NOT worth the 5$ bucks!
JE
Jessica Henry
Asked for a little help to order something for happy hour and ended up getting stuff not in happy hour
AL
Alan Rubio
Staff is nice hot food is sub par lile all sonics, cold drinks and ice cream is only good food items.
RO
Robert Sillaway
Got our order wrong and the manager made it seem like it was our fault. Very rude customer service.
RI
Richard Davis
Service is terrible, food is not much better they always always always mess something up
NA
Natasha Stockmaster
Their half off slushies are amazing! My pregnant best friend is in love with their ice!
RO
Roshun Fam
Cool Lil spot..,new menus and lighting..Carhop actually on skates with your order..
BR
Brooklyn White
Terrible service. I waited at the drive thru for 15 for someone to take my order.
LO
lorina sanchez
Good service but my cookie Dough blast had no cookie Dough!! I was disappointed.
ED
Edgar Romero
I had fast service here and the person who bought out the food was really nice.
GE
gene kost
Good half priced shakes after 8 pm. Moderatly priced and extremely fast service
FR
Francisco Lira
Difficult to understand the person over the intercom. But they have good food.
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