Pep Boys Auto Service & Tire

Category:	Auto Parts Store
Address:	5126 N 7th St, Phoenix, AZ 85014, USA
Phone:	+1 602-263-8600
Rating:	4
Working:	7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 9AM–5PM

Location

Photos 4

Reviews 6

Steven Thitchener

Posting for a friend since. Case 519472 Pep boys had my car in their possession for over 2 months. Reason after reason why it wasnt being fixed(ordering parts, wrong part, etc.) the final day came where he thought he had the right piece and yet again my car still isnt in proper functioning order. They refund me for work done and hand me my keys. I go out to my car and it has been stolen out of. Stolen items include my after-market stereo deck. 2 bottles of brand name cologne and the title to my car was missing. Everything taken from the glove boxes and scattered throughout. Food that wasnt mine in the vehicle. I then walked back into the pep boys and asked them what had happened to my car. Each of them had a different story to tell about when it happened and it was clear none were the truth. I was not contacted at any time about this incident and I then called corporate to take things to a higher measure. It had been two weeks of promised 24 business hour phone calls and I have yet to hear or receive any help from any person affiliated with pep boys.

J Lee

I was told I needed breaks and rotors replaced by the dealership. I took my car to Pep Boys and was told the rotors are fine and my breaks still had some life left in them. They will check them again at my next oil change. No charge, Thanks guys!

Erika Sites

Front desk clerk was extremely friendly and helpful. He made the business feel like a privately owned business instead of a chain.

Leah Brushwein

This location was very helpful and professional. They were efficient and very knowledgeable. I would definitely return!

JC TB

Derek and Mike are awesome. Both really care about their customers.

Matthew Galvan

Front lady was nice and very helpful. Great service!