Category: | Craft Store |
Address: | 285 N Federal St, Chandler, AZ 85226, USA |
Phone: | +1 480-782-0333 |
Site: | locations.michaels.com |
Rating: | 3.8 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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A Private User
I have shopped with Michaels since it has opened and I have up until today had nothing but good things to say about this branch. Most associates in this company bend over backwards in order to satisfy and help your craft needs. Today I was appalled at the customer service I received. When I tried to find something on my own and ask the associates to call the other local locations to save me a drive they simply stated if they didnt have it no other store would. Leaving in frustration I found the number and called some stores and BEHOLD another location had it. I will no longer shop at this location due to these associates that have no sense of customer service.
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IG64
Here is a comment a friend made to me because I shop here alot!! If I added up the receipts of all the things I have brought at Michaels all these years. I would be able to remodel my kitchen ;-/ Michaels have great deals and clearances.. I always find good bargins and I use my 50 % coupons as often as I can. Take time to walk up and down their aisles.. you will find a good deal in almost every aisles.. especially if they are having their holiday sale. Sign up for their coupons by text or on line. I love shopping at Michaels!
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Carolann Quinn
While most of the is good, many are rude and very rigid in their views. I also hate the way they have the doorbusters now. Making a special category of sale items just so they are not covered by coupons is not right. Just say sale items are not included rather than this bait and switch. To me, if it is reduced, then it is a sale item.
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Kathryn Stryker
This store has a lot of variety and good prices. The people that shop here are old and stuck up. They cut in front of you and stare down at you. The associates that work here are only nice to the old people because they are the ones that will always complain. Great store, but the shoppers here can f**k off.
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sarah bolton
The custom frame section of this store has the worst customer service. Carissa was so rude to us as we were simply asking about pricing and ideas. I do not recommend coming here due to the lack of customer service skills. Sorry you hate your job and make it very obvious!
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Bette Tetreault
Michaels never has enough employees working at the registers. l really get tired of waiting and waiting and waiting for my purchase to be rung up. The only cashier called for help when the line got too long, but backup never showed up.
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Michael Veenstra
Selections were good, the place was clean, no racks of wooden letters arranged into swear words. About as good as you can expect from a craft store. The line was a hair long for how few people were checking out, but whatever
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Dottie Riley
I had one of my paintings framed by the framing department. The lady that assisted me was very knowledgeable and did a superb job in choosing the matting and frame. The framed painting is awesome.
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Matthew Ferguson
Staff is nice and polite. The store layout is really the only fault, the aisles are narrow and their isnt much room for two carts to pass. Its pretty tucked back off chandler blvd.
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Alyssa Howell
While smaller than most of the Michaels I have been to, this location still had everything I needed. Thank You to associate Sara for help with finding the items I needed!
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Mel Adamaitis
Pretty wide selection (about what youd expect for a Michaels), but really cramped. Parking is a little annoying/setup unintuitively. Not my personal favorite Michaels.
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Amy Kavulish
Always have what I need. For whatever your hobby is. They always have discount coupons online too. This location has a good parking lot so it is easy to just pop in
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aseilia morales
Everyone is so helpful and so nice I never have any issues with help theres always someone right around the corner to provide me with the help I need
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A Private User
The people who work at this store are not only rude, but incredibly unhelpful. If you dont know anything about craft supplies, go work at McDonalds.
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Kaui Wilson
This is the best Michaels. I wont go to another one. Its hardly ever crowded, the staff is friendly and helpful, and its always clean and bright.
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Kevin Rowan
Framing clerk and the store manager are rude not helpful at all. I would strongly urge you to take your artwork elsewhere for framing.
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Brendan Jorgenson
Friendly, helpful, and easygoing. Worked with multiple staff members to find what I was looking for and service felt very personable.
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Amoy Selassie
Love stopping in here to grab necessary items for a project or to ask questions about a project. Crew is always helpful.
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Sherry Howell
Excellent crafting store. Much simpler to get to and find things than hobby lobby, and yet has most of what I need.
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Laycee Stagmier
Quick and friendly staff during high traffic holiday hours. Well managed their staff without giving up service
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Lora Van Tassel
Use coupons, they are always available. Prices are high unless you buy just the sale items or have coupons.
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Amanda Comage-Trower
Its a craft store with a variety of crafty items. Customer service was ok. Clean and convenient location
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Zach Hall
Had everything I was looking for. Helpful staff. Wandering around I got ideas for other stuff.
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Jamie Leonard
Very poor phone service- had to call four times to get someone who could answer a question!
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A Private User
Rude! No service at all I wanted tp make donations to a hospital and they just blew me off.
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Lucas Kelly
Best place for crafts and they always have really good deals on black friday
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Stepan Stadnitiskiy
Lovely staff. Great place to check out if youve got a project coming up!
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James Rollar
Its Michaels, basic craft store, this one in particular is super clean.
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omar narvaez
Constantly have really good deals on canvases and paint supplies.
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Brian Thorn
They have a good selection of stuff for the home. Always clean.
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Cherie Cica
Great product. Not actually open till 9 on Sundays tho.
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Aaron Goldberg
We got diy xmas ornaments, almost no line for check out
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Ann Smith
Clean store and nice layout. Typical craft shop.
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Hege Christin Samdahl
Great store, but little silhouette cameo stuff.
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Mayra Aversa
They dont even call when they cancel a class
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Craig DeLong
All of your crafting needs in one place.
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Fred Lombardo
Wide selection of art supplies.
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Katie Savage
Better craft store than most.
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Spencer Cordero
Good Michaels. Great staff.
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Patricia Meitzler
Have every craft need, ty!
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James Churchill
Clean and organized store
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niome Gonzales
I always find good thing
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Kathleen Lucas
Awesome day great prices
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Jorge Resendiz
Always has what I need.
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Nora Niles
Good store and variety
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Mick Cowled
Like all Michaels.
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Rahul Bedi
Very well stocked.
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Stephanie Gerros
Great employees!!!
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Joshua Lazar
Solid Craft Store
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Cherilyn Snow
Crafters Mecca.
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Mendrick Graham
Tons of stuff
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Kim Muñoz
Great deals
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Anderson Santana
Good prices
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Gina Medina
Love it
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K9 D3Y
Good