AT&T

AT&T, 2200 McFarland Blvd E, Tuscaloosa, AL 35404, USA,

Category:	Cell Phone Store
Address:	2200 McFarland Blvd E, Tuscaloosa, AL 35404, USA
Phone:	+1 205-345-9735
Site:	att.com
Rating:	2.8
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 12–6PM

Location

Photos 13

Reviews 20

brianna lowery

If i could leave negative stars I would. They are rude and act as if you are bothering them by coming in. Talk badly about customers openly in front of you. Told me my mother which was on the phone trying to help me was being unreasonable and continued rolling her eyes at everything she said. (The employees name was Jasmine by the way). And charge you to correct mistakes they make. Never in my life have I had a company offer me a promo and lie to me about the charges that would precede it. In order to get rid of the charges I had to pay 45$. Totally ridiculous.

Kelley Mullins

Weve had great service until our last visit. We were sold several promotions that, strangely enough, we didnt qualify for when we called to check on the status. We live an hour away so it is not convenient for us to stop by the store. The store manager will not return calls. Very disappointed. Until this last visit and follow up, we sang this stores praises. :(

Dave Thomas

I am stationed overseas and back home for a month. The team working were very courteous and tried several efforts to get my service back on. In the end, the phone was the issue and all worked out. Im very grateful for the assistance of everyone involved!

Cory Abercrombie

I knew more about their services than any employee and eventually had to leave and go to a different location. Laughable that AT&T puts their logo on this building. Go to the location in the mall across the street, they are much better!

Ou Ryuhi

was not bad until a Mexican guy start a new internet without my permission at a wrong address and a wrong plan. And he refused to cancel the service for me and tell me to do it myself. WTF you idiot!

Lia F

There was a manager in there that was so rude to me. She didnt answer my questions and she just averted me to the door. If you ever decide to leave AT&T, they will treat you with blatant disrespect.

L Rhodes

***** Update: 6/17/17 ***** Another Horrific visit, lost 3 days on my plan even though was assured the plan was correct!!!!! The Rep started my plan Saturday, Rather Tuesday ... What a Fiasco!!!!!

L Rhodes

Severely Long Wait & Employees actcas if you are Bothering them as most are NOT Customer Service Oriented!!! Left with same issue, so NOT resolved!!!!!!!!

Brandon Ellis

Go across the street to the mall to that store. These people dont care about any issue you have if they arent making a commission off of it!

Laura Archibald

Was the second person in line and was told that someone would be right with me. I walked out after I was overlooked and never waited on.

Guillermo Evans

Great customer service I love the hostess and Jasmine took very good care of me

Ian Hodges

The management seem like they do not care about the interest of the customers.

David Cunningham

Staff was helpful. Payment kiosk was out of order

C Porter

Good service able to work on phone